Discharge Co-ordinator
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East of England Community Health and Care NHS Trust Discharge Co-ordinator
The closing date is 04 November 2026
Job summary
Are you a dynamic, motivated, resilient individual with exceptional administrative skills? You must be self-motivated and committed to providing a high-quality service.
The Colman Centre Specialist Rehabilitation Service requires an experienced Assistant Practitioner as a Discharge Co-ordinator to support the day-to-day monitoring and co-ordination of the patient's pathway from admission to discharge and provide a troubleshooting supportive role to the multi professional team.
The Inpatient Service provides rehabilitation to support patients either to return home, move to an alternative safe environment or to continue their rehabilitation pathway in the Community.
You will be required to develop strong links with other members of the multi-disciplinary team involved in the discharge process and the on-going care needs of individual patients in the Community.
You will be expected to use your own initiative and be able to work unsupervised, undertaking specific work including audits as necessary, as this role is pivotal to driving this service forward.
Main duties of the job
To independently and actively monitor the multi-disciplinary management and discharge plan for all patients and take action to expedite the process, avoid delays and thereby ensure efficient timely discharge.
Taking an overarching role in supporting patient flow through the system. A critical success factor in this role is reducing the length of stay for all patients.
To enable a patient to achieve their optimum level of independence and rehabilitation potential.
About us
Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
Please note, the selection processes at East of England Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn't accurately reflect their skills.
Interviews will be held in person.
Unfortunately, this role does not meet the criteria for sponsorship under the Skilled Worker or Health and Care Worker visa routes. Applications from candidates requiring sponsorship to work in the UK cannot be considered.
Details
Date posted
03 November 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year pa pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
839-8330102-JH
Job locations
Colman Hospital
Unthank Road
Norwich
NR2 2PJ
United Kingdom
Job description
Job responsibilities
- To work within the integrated team to facilitate early discharge from hospital
- To work collaboratively across the pathway with all health care professionals, andstatutory/non statutory agencies to provide a seamless, integrated service to our patients
Please refer to the job description for further details.
Job description
Job responsibilities
- To work within the integrated team to facilitate early discharge from hospital
- To work collaboratively across the pathway with all health care professionals, andstatutory/non statutory agencies to provide a seamless, integrated service to our patients
Please refer to the job description for further details.
Person Specification
Qualifications
Essential
- GCSE Maths English grade C
- Foundation degree level study or similar
Experience
Essential
- Experience of working within a care/rehabilitation setting in either therapy or nursing role
- Experience of providing some therapeutic interventions
- Experience of working within care/rehabilitation setting, supporting people with illness disability or injury, working closely with range of professional staff
- Experience working independently autonomously to achieve targets and objectives
Skills, Abilities & Knowledge
Essential
- Good interpersonal skills
- Highly motivated
- Works well within a team
- Able to provide high standards of care
- Tact and Diplomacy
- Empathy and sensitivity
- Ability to use own initiative
- Good observational and reporting skills
- Ability to manage stressful situations
- Leadership skills
- Ability to adapt flexible working practices to accommodate patients/service users
Communication
Essential
- Ability to use verbal and non-verbal communication skills
- Ability to communicate to range of professionals
- Good IT skills evidence of ability to use electronic system to support role
- Able to communicate in English Language in both written and verbal modality
Personal & People Development
Essential
- Maintain competency within role
- Attend training relevant to role to maintain knowledge and skills
Personal Attributes / Behaviours
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults.
- Possess drive and enthusiasm
Other
Essential
- Able to work over 7 day week
- Able to make own travel arrangements as required of role.
Qualifications
Essential
- GCSE Maths English grade C
- Foundation degree level study or similar
Experience
Essential
- Experience of working within a care/rehabilitation setting in either therapy or nursing role
- Experience of providing some therapeutic interventions
- Experience of working within care/rehabilitation setting, supporting people with illness disability or injury, working closely with range of professional staff
- Experience working independently autonomously to achieve targets and objectives
Skills, Abilities & Knowledge
Essential
- Good interpersonal skills
- Highly motivated
- Works well within a team
- Able to provide high standards of care
- Tact and Diplomacy
- Empathy and sensitivity
- Ability to use own initiative
- Good observational and reporting skills
- Ability to manage stressful situations
- Leadership skills
- Ability to adapt flexible working practices to accommodate patients/service users
Communication
Essential
- Ability to use verbal and non-verbal communication skills
- Ability to communicate to range of professionals
- Good IT skills evidence of ability to use electronic system to support role
- Able to communicate in English Language in both written and verbal modality
Personal & People Development
Essential
- Maintain competency within role
- Attend training relevant to role to maintain knowledge and skills
Personal Attributes / Behaviours
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults.
- Possess drive and enthusiasm
Other
Essential
- Able to work over 7 day week
- Able to make own travel arrangements as required of role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
Colman Hospital
Unthank Road
Norwich
NR2 2PJ
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
Colman Hospital
Unthank Road
Norwich
NR2 2PJ
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Clinical Lead Physiotherapist
Louise Constable
01603255795
Details
Date posted
03 November 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year pa pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
839-8330102-JH
Job locations
Colman Hospital
Unthank Road
Norwich
NR2 2PJ
United Kingdom
Supporting documents
Privacy notice
East of England Community Health and Care NHS Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
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