Ward Manager

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East of England Community Health and Care NHS Trust Ward Manager

The closing date is 07 November 2026

Apply for this job

Job summary

Are you a compassionate, dynamic and motivated nurse looking for a rewarding leadership role that combines staff management with patient-centred care?

An exciting opportunity has arisen for a Ward Manager on Forest Ward, Willow Therapy Unit at Norwich Community Hospital. Forest Ward is one of two wards within the 48-bed Willow Therapy Unit, providing inpatient reablement care for patients across Norfolk.

As Ward Manager, you will provide visible leadership to a dedicated multidisciplinary team, ensuring the ward operates safely, effectively and efficiently. You will promote high standards of care, support staff development and wellbeing, and oversee the day-to-day management of the ward to deliver excellent patient outcomes and experiences.

Working closely with senior leaders and clinical colleagues, you will help maintain quality and safety standards, lead service improvements, and ensure patients receive compassionate care that promotes dignity, recovery and independence.

We are looking for an inspiring and compassionate leader with experience of supporting and developing healthcare teams

Please note that this advert may close early if a sufficient number of suitable applications are received.

Main duties of the job

As Ward Manager, you will:

Provide visible and collaborative leadership across the ward, ensuring the delivery of safe, effective and compassionate care for patients requiring community rehabilitation and recovery services.

Lead and inspire a multidisciplinary team, creating a positive culture that promotes quality improvement, professional development and excellence in patient care.

Drive high standards of clinical governance, patient safety and patient experience, using audit, quality improvement and evidence-based practice to achieve the best possible outcomes.

Work collaboratively with colleagues across health, social care and community services to support seamless patient pathways, effective discharge planning and integrated care delivery to achieve the expected length of stay for the unit.

Put patients at the centre of everything we do

Create a culture where colleagues feel valued, supported and empowered

Continuously improve and develop services to meet the needs of our communities

About us

Please be aware that East of England Community Health and Care NHS Trust will never ask applicants to pay fees at any stage of the recruitment process, including job applications, sponsorship arrangements, or employment offers. All recruitment communications and job applications should only be made through our official careers website and published contact details.

If you receive a suspicious job offer or recruitment-related communication, do not make any payments, share personal information, or provide identity documents. We encourage you to report the matter to your local police or relevant law enforcement agency. Any concerns relating to potential recruitment fraud should also be reported to our Local Counter Fraud Specialist (LCFS) as soon as possible.

Details

Date posted

27 October 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,387 to £56,515 a year per annum/pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

839-8365977-GP

Job locations

Willow Therapy Unit

Norwich

NR2 3TU

United Kingdom

Job description

Job responsibilities

Lead and manage a 24-hour, 7-day inpatient ward service.

Working in collaboration with peer ward manager and therapy clinical leads and support across the Unit as required

Provide visible clinical and professional leadership to nursing and support staff.

Ensure delivery of safe, high-quality, patient-centred care.

Support reablement, rehabilitation and discharge planning pathways.

Work collaboratively with therapy teams, GPs, social care, acute hospitals and community partners.

Lead workforce planning, recruitment, appraisal, supervision and performance management.

Drive quality improvement, governance, audit and patient safety initiatives.

Manage service pressures, operational performance and delegated budgets.

Champion innovation and new ways of working to improve patient outcomes and experience

Job description

Job responsibilities

Lead and manage a 24-hour, 7-day inpatient ward service.

Working in collaboration with peer ward manager and therapy clinical leads and support across the Unit as required

Provide visible clinical and professional leadership to nursing and support staff.

Ensure delivery of safe, high-quality, patient-centred care.

Support reablement, rehabilitation and discharge planning pathways.

Work collaboratively with therapy teams, GPs, social care, acute hospitals and community partners.

Lead workforce planning, recruitment, appraisal, supervision and performance management.

Drive quality improvement, governance, audit and patient safety initiatives.

Manage service pressures, operational performance and delegated budgets.

Champion innovation and new ways of working to improve patient outcomes and experience

Person Specification

Qualifications

Essential

• Registered Nurse.
• First level degree , diploma or equivalent or equivalent post registration experience i.e.: DN qualification.
• Recognised Management Qualification or evidence of working at that level.
• Current registration to a professional body.

Desirable

• Masters degree
• Independent/ supplementary prescribing qualification

Experience

Essential

• Experience of leading a team.
• Experience of working in a multi-agency environment.
• Experience of managing budgets.
• A track record of successful service and policy development and implementation.
• Evidence of post-graduate development
• Performance management experience

Desirable

• Experience of managing a multidisciplinary team.
• Project management.

Skills, Abilities and Knowledge

Essential

• Change management experience
• Demonstrates good clinical and professional leadership skills
• Good communicator
• Highly motivated and use own initiative
• Able to provide high standards of care
• Good observational & reporting skills, Analytical skills with the ability to problem-solve complex situations.
• Ability to manage stressful situations including Able to concentrate in busy, pressured environments and prioritise time accordingly
• A team player, good interpersonal skills
• Ability to travel to other locations to support teams and attend meeting
• Work flexibly to accommodate patient/service needs

Desirable

• significant experience in team leadership/ managing a team

Communication

Essential

• Expert communications skills, able to address communication barriers.
• Evidence tact and diplomacy.
• Empathy and sensitivity.
• Good interpersonal skills.
• Coaching/mentoring skills

Personal Qualities

Essential

• Professional appearance
• Ability to adapt and work clinically including: Able to kneel, bend & stoop, and work in cramped environments, maneuver limbs of 5-6kg and patients using handling aids

Person Specification

Qualifications

Essential

• Registered Nurse.
• First level degree , diploma or equivalent or equivalent post registration experience i.e.: DN qualification.
• Recognised Management Qualification or evidence of working at that level.
• Current registration to a professional body.

Desirable

• Masters degree
• Independent/ supplementary prescribing qualification

Experience

Essential

• Experience of leading a team.
• Experience of working in a multi-agency environment.
• Experience of managing budgets.
• A track record of successful service and policy development and implementation.
• Evidence of post-graduate development
• Performance management experience

Desirable

• Experience of managing a multidisciplinary team.
• Project management.

Skills, Abilities and Knowledge

Essential

• Change management experience
• Demonstrates good clinical and professional leadership skills
• Good communicator
• Highly motivated and use own initiative
• Able to provide high standards of care
• Good observational & reporting skills, Analytical skills with the ability to problem-solve complex situations.
• Ability to manage stressful situations including Able to concentrate in busy, pressured environments and prioritise time accordingly
• A team player, good interpersonal skills
• Ability to travel to other locations to support teams and attend meeting
• Work flexibly to accommodate patient/service needs

Desirable

• significant experience in team leadership/ managing a team

Communication

Essential

• Expert communications skills, able to address communication barriers.
• Evidence tact and diplomacy.
• Empathy and sensitivity.
• Good interpersonal skills.
• Coaching/mentoring skills

Personal Qualities

Essential

• Professional appearance
• Ability to adapt and work clinically including: Able to kneel, bend & stoop, and work in cramped environments, maneuver limbs of 5-6kg and patients using handling aids

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East of England Community Health and Care NHS Trust

Address

Willow Therapy Unit

Norwich

NR2 3TU

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East of England Community Health and Care NHS Trust

Address

Willow Therapy Unit

Norwich

NR2 3TU

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Service Lead

Luciano Pitasi

[email protected]

07901916089

Details

Date posted

27 October 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,387 to £56,515 a year per annum/pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

839-8365977-GP

Job locations

Willow Therapy Unit

Norwich

NR2 3TU

United Kingdom

Supporting documents

Supporting links (all open in new tabs)

Applicant Guide

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