Band 3 Research Administrator

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University Hospitals Birmingham NHS Foundation Trust Band 3 Research Administrator

The closing date is 28 September 2026

Apply for this job

Job summary

Do you want to make a difference to patient care by working in research? UHB is a great place to work and offers job security along with other staff benefits

* A good salary

* 27 days' leave plus bank holidays (rising to 29 after five and 33 after 10 years' service)

* Ongoing learning and development opportunities

* Structured personal development and career progression plan

* Generous NHS pension

* Great maternity, paternity and adoption pay

* Childcare vouchers

* Wide range of LGBT+ initiatives and staff networks

* Health service discounts and online benefits

* Health and well-being opportunities

* Cycle to work scheme and discounts on public transport

We have an exciting opportunity for a Band 3 Research Administrator, working with the Core Research Team. The Core Research Team deliver research across multiple specialities, this includes, Endocrinology, Ophthalmology, Sexual Health & Burns to name a few. The portfolio has expanded significantly and delivers studies that examine new drugs and technologies through to observational and data studies.

Main duties of the job

The post holder will be a member of one of the many research teams based at the Queen Elizabeth Hospital one of the UHB sites and responsible for supporting the research staff.

They will be responsible for providing data management, and research administrative support, as needed for clinical study activities. The post holder will be expected to contribute to developing robust invoicing records for clinical trials and to ensure study income is recovered in a timely manner.

This will require the post holder to combine their excellent IT knowledge with knowledge of the clinical research process. The post holder will require excellent communication skills and will need to be able to demonstrate an ability to work under pressure and to tight deadlines.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-1098247

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

United Kingdom

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

• *Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
• *Business Administration NVQ level 3 or equivalent experience in an administrative environment

Experience

Essential

• *Evidence of working with the general public/patients
• *Evidence of using finance systems
• *Working knowledge of computerised systems & ability to learn quickly.
• *Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
• *Experience of using IT systems
• *Must be able to demonstrate an understanding of equality and diversity

Desirable

• *Recent experience of working in a busy environment
• *Recent experience of working in healthcare

Additional Criteria

Essential

• *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
• *Ability to deal professionally with enquiries from staff, patients and visitors
• *Good keyboard/ IT skills
• *Good organisation skills and ability to multitask
• *Able to work effectively alone or as part of a team
• *Good time management skills
• *Ability to problem solve
• *Understand confidentiality and apply the principles in every day working practice
• *Ability to pay attention to detail where there are predictable interruptions to the work pattern
• *Ability to deal with stressful situations and sensitive issues
• *Work effectively and flexibly as part of a team to meet the needs of the services
• *Confident in dealing with people at all levels
• *Must be able to demonstrate an understanding of equality and diversity
• *Mature open and flexible approach to work
• *Demonstrates care and compassion
• *Good inter-personal and communication skills
• *Good organisational skills
• *Work effectively and flexibly as part of a team to meet the needs of the service
• *Demonstrates reliability, motivation and commitment
• *Ability to travel to multiple sites

Desirable

• *Experience of minute-taking
• *Ability to work under pressure and deal with stressful situations

Person Specification

Qualifications

Essential

• *Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
• *Business Administration NVQ level 3 or equivalent experience in an administrative environment

Experience

Essential

• *Evidence of working with the general public/patients
• *Evidence of using finance systems
• *Working knowledge of computerised systems & ability to learn quickly.
• *Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
• *Experience of using IT systems
• *Must be able to demonstrate an understanding of equality and diversity

Desirable

• *Recent experience of working in a busy environment
• *Recent experience of working in healthcare

Additional Criteria

Essential

• *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
• *Ability to deal professionally with enquiries from staff, patients and visitors
• *Good keyboard/ IT skills
• *Good organisation skills and ability to multitask
• *Able to work effectively alone or as part of a team
• *Good time management skills
• *Ability to problem solve
• *Understand confidentiality and apply the principles in every day working practice
• *Ability to pay attention to detail where there are predictable interruptions to the work pattern
• *Ability to deal with stressful situations and sensitive issues
• *Work effectively and flexibly as part of a team to meet the needs of the services
• *Confident in dealing with people at all levels
• *Must be able to demonstrate an understanding of equality and diversity
• *Mature open and flexible approach to work
• *Demonstrates care and compassion
• *Good inter-personal and communication skills
• *Good organisational skills
• *Work effectively and flexibly as part of a team to meet the needs of the service
• *Demonstrates reliability, motivation and commitment
• *Ability to travel to multiple sites

Desirable

• *Experience of minute-taking
• *Ability to work under pressure and deal with stressful situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

United Kingdom

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

United Kingdom

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Hiring Manager

Shahida Begum

[email protected]

01213714237

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-1098247

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

United Kingdom

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