Pastoral Support Assistant

Location: Ealing, West London
Hours: Full-time, Monday-Friday
Start: Immediate

We are recruiting a confident, approachable and organised Pastoral Support Assistant to join a highly regarded secondary school in Ealing, West London.

This is a varied opportunity combining student reception, pastoral support, attendance monitoring and school administration. The successful Pastoral Support Assistant will play a key role in supporting student welfare and ensuring the smooth running of Student Services.

Key Responsibilities - Pastoral Support Assistant, Ealing

• Manage Student Services reception and assist students with queries and concerns.
• Provide day-to-day pastoral support and escalate safeguarding concerns appropriately.
• Record safeguarding disclosures in line with school procedures.
• Manage student sign-ins, sign-outs and late arrivals.
• Make first-day absence calls and follow up unexplained absences.
• Contact parents regarding attendance, punctuality and pastoral matters.
• Update SIMS attendance records, registers and student information.
• Monitor missing registers and ensure all students are accounted for.
• Support return-to-school meetings and maintain accurate pastoral records.
• Work alongside Heads of Year, the Attendance Officer and the wider pastoral team.

Requirements - Pastoral Support Assistant

• Previous secondary school experience in pastoral support, attendance, reception or administration.
• Good understanding of safeguarding and student welfare.
• Excellent communication and interpersonal skills.
• Strong administration, organisation and IT skills.
• SIMS experience desirable.
• Calm, approachable and professional manner.
• Ability to manage a busy reception and handle confidential information.

About the Opportunity

This is an excellent opportunity for a Pastoral Support Assistant to join a supportive team within an outstanding secondary school in Ealing.

Suitable for an experienced school administrator, receptionist or pastoral professional looking to develop their career in education.

Apply today for this immediate-start Pastoral Support Assistant position in Ealing, West London!

Salary will be determined by the successful candidate's qualifications and relevant experience, and will be in accordance with the client's pay policy.