Business Analyst

We're looking for an experienced Business Analyst to join a major global digital transformation programme, supporting the rebuild of a large international website estate and the implementation of a new headless CMS and modern digital platform.

This is a hands-on delivery role, working across website transformation, CMS implementation, APIs, data integrations and digital product delivery.

You'll work closely with Product Owners, developers, testers and delivery teams to:

• Own, manage and prioritise backlogs across CMS and data workstreams.
• Map customer/user journeys and translate requirements into epics, user stories and acceptance criteria.
• Define content models and editorial workflows within a headless CMS environment.
• Analyse APIs, integrations and data flows supporting the migration and development of the new platform.
• Facilitate workshops and turn complex or ambiguous requirements into clear deliverables.
• Work across multiple teams and dependencies to help drive delivery forward.

• Strong Business Analysis experience within Agile digital transformation programmes.
• Proven experience delivering website rebuild, migration or digital platform transformation projects.
• Experience implementing or working extensively with a CMS, ideally a headless CMS.
• Strong backlog management, prioritisation and user story experience.
• Good understanding of APIs, integrations and data flows.
• Experience working in product-led Agile delivery environments.
• Confident stakeholder management, workshop facilitation and influencing skills.
• Experience with tools such as Jira, Azure DevOps, Confluence and Miro.

You'll be a pragmatic, delivery-focused BA who is comfortable operating in complex transformation environments. You should be technically credible enough to work effectively with engineering teams while also being able to engage senior stakeholders, challenge constructively and bring structure to ambiguity.

RSG Plc is acting as an Employment Business in relation to this vacancy.