Healthcare Support Worker – Clinical Care - Rheumatology

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Norfolk and Norwich University Hospital

Healthcare Support Worker – Clinical Care - Rheumatology

The closing date is 03 November 2026

Apply for this job

Job summary

Please note that this advertised position, which is part of occupation code 6131 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role

The rheumatology department is made up of a busy outpatient area and day unit which together provides lifelong patient centred support for those with auto immune and inflammatory diseases.

The outpatient clinics see over thirty patients per day across a five-day working week. The patients visiting the department will be seeing consultants, registrars and rheumatology specialist nurses for diagnosis and support around a wide range of auto immune and inflammatory diseases.

The day unit team administer infusions to approximately thirty-five patients per day again across a five-day week, providing a fast paced and dynamic environment.

This is a fantastic opportunity for an excellent and motivated communicator with the flexibility to work in a fast paced and varied environment. The successful candidate will have ability to step into either the clinic area or day unit to provide the highest quality care. As a team we are keen to develop members of staff to gain skills in venepuncture and cannulation and to support the rheumatology patient's pathway through the service.

Main duties of the job

As post holder, your duties will include:

• Supporting clinicians within their clinics
• Assisting nurses and other staff when needed
• Work as part of the team in a co-operative, professional and constructive manner.
• Be aware of the patient's needs - emotional, social, physical, and cultural. Respect privacy, dignity and beliefs
• Performing observations, height, weight and BMI
• Compliance with infection prevention policies and procedures.
• Ensure patients are cared for individually, assist with personal care, manual handling and emotional support whilst in our department
• Always maintain confidentiality
• Maintaining ward stocks, keeping storerooms organised, keeping clinical areas and equipment clean and tidy, and any other duties as delegated by nursing staff

Please note, you will receive full training as part of the role

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Details

Date posted

30 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

per annum, pro rata

Contract

Permanent

Working pattern

Full-time,

Part-time,

Flexible working,

Term time hours

Reference number

234-26-H0247

Job locations

Norfolk & Norwich University Hospital

Colney Lane

Norwich

NR4 7UY

United Kingdom

Job description

Job responsibilities

Please see the attached job description for full details and main responsibilities.

Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role as soon as possible

Please note that this advertised position, which is part of occupation code 6131 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role

Job description

Job responsibilities

Please see the attached job description for full details and main responsibilities.

Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role as soon as possible

Please note that this advertised position, which is part of occupation code 6131 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role

Person Specification

Qualifications

Essential

• City and Guilds NVQ Level 3/ T levels/ A levels in Care/Health and Social Care or equivalent qualification or significant equivalent experience

Experience

Essential

• Some previous experience in a nursing/Care Assistant role which can be demonstrated against the requirements of the role.

Skills

Essential

• Basic computer/IT skillsGood interpersonal and communication skills
• Able to prioritise own workload and manage time effectively

Attitude, aptitude

Essential

• Able to work well in a team
• Punctual, motivated and committed
• Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
• Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Person Specification

Qualifications

Essential

• City and Guilds NVQ Level 3/ T levels/ A levels in Care/Health and Social Care or equivalent qualification or significant equivalent experience

Experience

Essential

• Some previous experience in a nursing/Care Assistant role which can be demonstrated against the requirements of the role.

Skills

Essential

• Basic computer/IT skillsGood interpersonal and communication skills
• Able to prioritise own workload and manage time effectively

Attitude, aptitude

Essential

• Able to work well in a team
• Punctual, motivated and committed
• Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
• Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk & Norwich University Hospital

Colney Lane

Norwich

NR4 7UY

United Kingdom

Employer's website

https://www.nnuh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk & Norwich University Hospital

Colney Lane

Norwich

NR4 7UY

United Kingdom

Employer's website

https://www.nnuh.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Lead Nurse

Lucy Lishman

[email protected]

Details

Date posted

30 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

per annum, pro rata

Contract

Permanent

Working pattern

Full-time,

Part-time,

Flexible working,

Term time hours

Reference number

234-26-H0247

Job locations

Norfolk & Norwich University Hospital

Colney Lane

Norwich

NR4 7UY

United Kingdom

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Norfolk and Norwich University Hospital's privacy notice (opens in a new tab)

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