Senior Operational Manager - Neurosciences & OPM
About this job
Job Advert Skip to main content
document.body.className = ((document.body.className) ? document.body.className + ' js-enabled' : 'js-enabled');
Cookies on NHS Jobs
We've put some small files called cookies on your device to help us make improvements to our site.
To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose.
Accept analytics cookies Do not accept analytics cookies
Menu
Menu Close menu
BETA Your feedback will help us to improve this service.
Norfolk and Norwich University Hospital Senior Operational Manager - Neurosciences & OPM
The closing date is 11 November 2026
Job summary
Are you an experienced operational leader looking for an opportunity to make a real difference to patient care and shape the future of clinical services?
We are looking for an enthusiastic and highly motivated Senior Operations Manager to join Care Group G, leading a diverse portfolio across Neurosciences and Older People's Medicine at Norfolk and Norwich University Hospital.
This is an influential senior leadership role where you will work in partnership with clinical, nursing and operational colleagues to turn ambition into delivery. You will lead service improvement, tackle complex operational challenges and support teams to provide safe, effective and patient-centred care.
We are looking for someone who enjoys working collaboratively, is confident making decisions in a fast-paced environment and brings energy, curiosity and a solution-focused approach to leadership.
You will join a supportive senior team where your ideas and experience will be valued, and you will have a genuine opportunity to influence how services develop. If you are passionate about improving services, developing people and delivering better outcomes for patients, we would love to hear from you.
Main duties of the job
As Senior Operations Manager, you will provide visible and effective operational leadership across Neurosciences and Older People's Medicine, working closely with clinical and nursing leaders to deliver high-quality services and improve the experience of our patients and staff.
You will lead and develop operational and administrative teams and take responsibility for delivery across operational performance, quality, workforce and finance. Using data, insight and strong relationships, you will identify opportunities, solve complex problems and turn improvement ideas into sustainable change.
No two days will be the same. You will have the autonomy to make important decisions, including:
- agreeing operational actions and recovery plans when services face performance or access challenges;
- prioritising resources and responding to pressures while maintaining safe, effective services; and
- shaping service improvements, balancing patient experience, quality, workforce, performance and financial considerations.
You will bring sound judgement, resilience and excellent communication and influencing skills, with the ability to bring people together around a shared goal.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Details
Date posted
30 October 2026
Pay scheme
Agenda for change
Band
Band 8b
Salary
£66,582 to £77,368 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
234-26-G1067
Job locations
Norfolk & Norwich University Hospital
Norwich
NR4 7UY
United Kingdom
Job description
Job responsibilities
Please view the attached job description for full details of the role, and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.
Job description
Job responsibilities
Please view the attached job description for full details of the role, and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.
Person Specification
Qualifications
Essential
- Master's degree or post graduate qualification level or equivalent or equivalent extensive experience.
Experience
Essential
- Significant operational management experience at senior organisational / middle management level.
- Track record of delivering targets and successful service change.
Skills
Essential
- Excellent communication skills, both written and oral.
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Qualifications
Essential
- Master's degree or post graduate qualification level or equivalent or equivalent extensive experience.
Experience
Essential
- Significant operational management experience at senior organisational / middle management level.
- Track record of delivering targets and successful service change.
Skills
Essential
- Excellent communication skills, both written and oral.
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Norfolk and Norwich University Hospital
Address
Norfolk & Norwich University Hospital
Norwich
NR4 7UY
United Kingdom
Employer's website
https://www.nnuh.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Norfolk and Norwich University Hospital
Address
Norfolk & Norwich University Hospital
Norwich
NR4 7UY
United Kingdom
Employer's website
https://www.nnuh.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Associate Operational Director
Jane Egle
Details
Date posted
30 October 2026
Pay scheme
Agenda for change
Band
Band 8b
Salary
£66,582 to £77,368 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
234-26-G1067
Job locations
Norfolk & Norwich University Hospital
Norwich
NR4 7UY
United Kingdom
Supporting documents
Privacy notice
Norfolk and Norwich University Hospital's privacy notice (opens in a new tab)
Support links
© Crown copyright
Market insight
Explore related jobs
Similar jobs
See all similar jobsDental Nurse
Registered Children’s Nurse
Specialist Podiatrist - Diabetes
Macmillan Cancer Care Navigator
Senior Physiotherapy Assistant
Housekeeper
Frequently asked questions
What salary can I expect?
This listing does not show a salary. Similar roles in Norwich often pay around 38 940 £ (median of 67 offers).
How do I apply for this job?
Open the original source page and contact the employer there. Finder never charges job seekers.
Are these jobs up to date?
Yes. Finder regularly refreshes vacancies from public sources and removes closed offers.