Learning Disability and Autism Keyworker
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Black Country Healthcare NHS Foundation Trust Learning Disability and Autism Keyworker
The closing date is 20 November 2026
Job summary
The Learning Disability and Autism Keyworker is part of the NHS Long Term Plan. Keyworking within the Learning Disability and Autism services of the Black Country has been embedded within the system since May 2022 (following a successful pilot from 12 months previously). Since the Black Country's mobilisation of keyworking, there has been expansions including an Early Intervention Model and in-reach clinical keyworkers. The Black Country has been successful in it's implementation of the model and as such has been tasked alongside 1 other system nationally to be a 'proof of concept' for expanding the service to a keyworker model for all ages who have a diagnosis of Learning Disability and/or Autism.
The keyworker key functions are:
- Navigation
- Upskilling
- Empowerment
- Challenge of Systems
The All Age Keyworker Model aims to support reduction of the number of citizens with a diagnosis of Learning Disability and/or Autism in crisis and inappropriate admissions to mental health units, provide our citizens and their support networks with the support that they need at the right time, and improve transitions and quality of life.
Main duties of the job
Key functions of the keyworker role include:
- Empowerment of our citizens and families/carers.
- The navigation of multiples services and organisations to effectively access the right support from the system.
- Our keyworking model is about a set of functions introduced to the system via the keyworking role, in addition to the current roles in place to support our citizens.
- The keyworking function will dynamically connect the system, coordinating care systemically to maximise local resources and work more effectively with families.
- The keyworker team covers all 4 areas of the Black Country Foundation Healthcare Foundation Trust.
About us
Employees, workers, and / or contractors will be expected to uphold the values of the Trust and exhibit the expected Trust behaviours aligned to the Trust's values. Individuals have a responsibility to ensure that they display the Trust values and behaviours in carrying out their job and that individuals feel able to challenge (or raise a challenge) when other colleagues' behaviours breach the spirit of Trust values.
Details
Date posted
06 November 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
285-7424-CORP
Job locations
Wolverhampton Civic Centre
Black Country Wide
WV1 1SH
United Kingdom
Job description
Job responsibilities
The All Age Keyworker Model aims to support reduction of the number of citizens with a diagnosis of Learning Disability and/or Autism in crisis and inappropriate admissions to mental health units, provide our citizens and their support networks with the support that they need at the right time, and improve transitions and quality of life.
A key function of keyworking is to empower our citizens and their support network and support them with identifying and navigating barriers across multiple services and organisations to effectively access the right support from the system.
The keyworking function dynamically connects the system, coordinating care systemically to maximize local resources and work more effectively with individuals.
The keyworker model is Black Country wide covering all 4 localities. Referrals for the keyworker service are received via the Dynamic Support Registers. Each individual will have a dedicated keyworker as their navigator
We recognise that our keyworkers need to be experienced to be effective in this pivotal role. Therefore, are keen to recruit keyworkers across Social care, NHS, voluntary sectors, and experts by experience, making allowance for Local Authority and NHS working terms and conditions to be continued where applicable. Black Country wish to attract a breadth of experience and relevant qualities, passion and vision.
Job description
Job responsibilities
The All Age Keyworker Model aims to support reduction of the number of citizens with a diagnosis of Learning Disability and/or Autism in crisis and inappropriate admissions to mental health units, provide our citizens and their support networks with the support that they need at the right time, and improve transitions and quality of life.
A key function of keyworking is to empower our citizens and their support network and support them with identifying and navigating barriers across multiple services and organisations to effectively access the right support from the system.
The keyworking function dynamically connects the system, coordinating care systemically to maximize local resources and work more effectively with individuals.
The keyworker model is Black Country wide covering all 4 localities. Referrals for the keyworker service are received via the Dynamic Support Registers. Each individual will have a dedicated keyworker as their navigator
We recognise that our keyworkers need to be experienced to be effective in this pivotal role. Therefore, are keen to recruit keyworkers across Social care, NHS, voluntary sectors, and experts by experience, making allowance for Local Authority and NHS working terms and conditions to be continued where applicable. Black Country wish to attract a breadth of experience and relevant qualities, passion and vision.
Person Specification
Education and Skills
Essential
- Significant and relevant skills and experience for this challenging dynamic role, non-professional/non-registered persons e.g. from community voluntary sector, are welcome and encouraged to apply.
- Experience of working with children and/or young people with complex needs and their families.
- Experience of supporting CYP to access the right support at the right time
- Knowledge or ability to learn of child development, autism, learning disabilities, attachment and trauma, and of personalised and coproduced care planning.
- Reliable, organised, proactive
- Ability to be patient and flexible, working at CYP level and pace
Desirable
- Knowledge or ability to learn of Black Country locally available provision.
- A level of understanding of the education, health and care system to fulfil keyworking function of holding services to account.
Education and Skills
Essential
- Significant and relevant skills and experience for this challenging dynamic role, non-professional/non-registered persons e.g. from community voluntary sector, are welcome and encouraged to apply.
- Experience of working with children and/or young people with complex needs and their families.
- Experience of supporting CYP to access the right support at the right time
- Knowledge or ability to learn of child development, autism, learning disabilities, attachment and trauma, and of personalised and coproduced care planning.
- Reliable, organised, proactive
- Ability to be patient and flexible, working at CYP level and pace
Desirable
- Knowledge or ability to learn of Black Country locally available provision.
- A level of understanding of the education, health and care system to fulfil keyworking function of holding services to account.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Black Country Healthcare NHS Foundation Trust
Address
Wolverhampton Civic Centre
Black Country Wide
WV1 1SH
United Kingdom
Employer's website
https://www.blackcountryhealthcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Black Country Healthcare NHS Foundation Trust
Address
Wolverhampton Civic Centre
Black Country Wide
WV1 1SH
United Kingdom
Employer's website
https://www.blackcountryhealthcare.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Senior Clinical Keyworker
Debbie Whittingslow
07553571129
Details
Date posted
06 November 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
285-7424-CORP
Job locations
Wolverhampton Civic Centre
Black Country Wide
WV1 1SH
United Kingdom
Supporting documents
Privacy notice
Black Country Healthcare NHS Foundation Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
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