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Business Support Officer

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Employment type not specifiedExperience not specifiedDudley

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Black Country Healthcare NHS Foundation Trust Business Support Officer

The closing date is 19 November 2026

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Job summary

As a Business Support Officer at Black Country Healthcare Foundation Trust, you'll be providing essential administrative support for the successful delivery of the Lead Provider Programme.

You'll be responsible for organising meetings, taking minutes, raising purchase orders, and liaising with internal and external partners to ensure the programme runs smoothly. You'll be working closely with the various Commissioning Teams and back office functions to collate information and produce documentation to a high standard.

This is an exciting opportunity to play an important role in the delivery of a crucial programme.

Main duties of the job

As a Business Support Officer, you'll be responsible for providing administrative support to the Transformation & Integration Hub, including organising meetings, taking minutes, and producing documentation. You'll be working independently and exercising control over your workload, while also seeking advice and assistance from senior staff when necessary. You'll need to develop good relationships with stakeholders, partners, and providers, ensuring confidentiality is maintained at all times. You'll also be responsible for packages of care on our Access Adam system.

About us

As a Business Support Officer, you'll be responsible for providing administrative support to the Transformation & Integration Hub, including organising meetings, taking minutes, and producing documentation. You'll be working independently and exercising control over your workload, while also seeking advice and assistance from senior staff when necessary. You'll need to develop good relationships with stakeholders, partners, and providers, ensuring confidentiality is maintained at all times. You'll also be responsible for packages of care on our Access Adam system.

Details

Date posted

05 November 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year Pa

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

285-4627-CORP

Job locations

Trafalgar House

Dudley

DY2 8PS

United Kingdom


Job description

Job responsibilities

As a Business Support Officer, you'll be responsible for providing administrative support to the Transformation & Integration Hub, including organising meetings, taking minutes, and producing documentation. You'll be working independently and exercising control over your workload, while also seeking advice and assistance from senior staff when necessary. You'll need to develop good relationships with stakeholders, partners, and providers, ensuring confidentiality is maintained at all times. You'll also be responsible for packages of care on our Access Adam system.

Job description

Job responsibilities

As a Business Support Officer, you'll be responsible for providing administrative support to the Transformation & Integration Hub, including organising meetings, taking minutes, and producing documentation. You'll be working independently and exercising control over your workload, while also seeking advice and assistance from senior staff when necessary. You'll need to develop good relationships with stakeholders, partners, and providers, ensuring confidentiality is maintained at all times. You'll also be responsible for packages of care on our Access Adam system.

Person Specification

Shortlisting

Essential

  • Educated to degree level or equivalent experience/relevant professional qualification

Person Specification

Shortlisting

Essential

  • Educated to degree level or equivalent experience/relevant professional qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Black Country Healthcare NHS Foundation Trust

Address

Trafalgar House

Dudley

DY2 8PS

United Kingdom


Employer's website

https://www.blackcountryhealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Black Country Healthcare NHS Foundation Trust

Address

Trafalgar House

Dudley

DY2 8PS

United Kingdom


Employer's website

https://www.blackcountryhealthcare.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Business Support Manager

Laura Mckeever

[email protected]

03451461800

Details

Date posted

05 November 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year Pa

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

285-4627-CORP

Job locations

Trafalgar House

Dudley

DY2 8PS

United Kingdom


Supporting documents

Privacy notice

Black Country Healthcare NHS Foundation Trust's privacy notice (opens in a new tab)

Support links

© Crown copyright

Market insight

34 400 £

Based on 23 offers with salary for Jobs in Dudley

Full salary breakdown

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