Medical Secretary
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Black Country Healthcare NHS Foundation Trust Medical Secretary
The closing date is 20 November 2026
Job summary
We are currently looking to recruit to a Medical Secretary post within the Early Intervention in Psychosis service . Based in the Sandwell locality at Quayside House. Working pattern, Monday to Friday 9am-5pm.
We require an enthusiastic, highly motivated and experienced Medical Secretary, who can provide an efficient secretarial service to the Consultant Psychiatrist and their medical team.
If you are looking for a new challenge within an exciting service, have the requirements for the role as detailed in the person specification and advert and are interested in this post, then we look forward to hearing from you!
Main duties of the job
You will be expected to work independently and as part of a team, exercising judgement and initiative to prioritise and co-ordinate your own workload. In addition to general medical secretarial duties the post-holder will prioritise workload to ensure patients' records are kept up-to-date, book appointments, co-ordinate Clinics and home visits, liaise with wards regarding inpatients and complete discharge summaries in a timely manner. You will be required to use various computerised systems, e.g. Microsoft Office, Outlook and patient administration systems (e.g; RIO) to input referrals and make appointments where required.
About us
The Trust gains strength from the diversity of its staff and patients, and is committed to being a safe and inclusive space for all people regardless of their age, disability, gender, race, religion or belief, sexual orientation, marital status, gender reassignment, or pregnancy/maternity. It recognises that it can only fully realise this commitment by proactively opposing bigotry in all its forms, including (but not limited to) ageism, disablism, sexism, racism, xenophobia, antisemitism, islamophobia, homophobia, biphobia, transphobia, and enbyphobia. All staff members are required to understand their role in ensuring the Trust is not only compliant with its responsibilities under the Equality Act 2010 but fulfils this deeper commitment. This shall include completing all mandatory equalities training, familiarising themselves with relevant policies or plans such as the Trust's Equality, Diversity and Inclusion Strategy and its Anti-Racism Action Plan, and proactively engaging with the work of the Staff Networks, Spiritual Care Team, Community Inclusion Team, and Equality, Diversity and Inclusion Team
Details
Date posted
06 November 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
285-4721-CYPF
Job locations
Quayside House
Rounds Green Road
Oldbury
B69 2RD
United Kingdom
Job description
Job responsibilities
Please find attached job description and person specification for further information about the role.
Job description
Job responsibilities
Please find attached job description and person specification for further information about the role.
Person Specification
Qualification
Essential
- 5 GCSE's including Maths and English
- RSA Level 2/3 typing qualification or equivalent
- AMSPAR
Experience
Essential
- Recent experience of working in a healthcare environment within a band 4 medical secretary role
Knowledge
Essential
- Ability to deal with distressed patients over the telephone
Knowledge
Essential
- Ability to organise, prioritise workload and meet deadlines
- Strong IT skills and experience of using Excel and spreadsheets
Qualification
Essential
- 5 GCSE's including Maths and English
- RSA Level 2/3 typing qualification or equivalent
- AMSPAR
Experience
Essential
- Recent experience of working in a healthcare environment within a band 4 medical secretary role
Knowledge
Essential
- Ability to deal with distressed patients over the telephone
Knowledge
Essential
- Ability to organise, prioritise workload and meet deadlines
- Strong IT skills and experience of using Excel and spreadsheets
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Black Country Healthcare NHS Foundation Trust
Address
Quayside House
Rounds Green Road
Oldbury
B69 2RD
United Kingdom
Employer's website
https://www.blackcountryhealthcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Black Country Healthcare NHS Foundation Trust
Address
Quayside House
Rounds Green Road
Oldbury
B69 2RD
United Kingdom
Employer's website
https://www.blackcountryhealthcare.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Business Support Manager
Arbaz Khan
07552824042
Details
Date posted
06 November 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
285-4721-CYPF
Job locations
Quayside House
Rounds Green Road
Oldbury
B69 2RD
United Kingdom
Supporting documents
Privacy notice
Black Country Healthcare NHS Foundation Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
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