IG Business Officer

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NHS Shropshire, Telford and Wrekin Integrated Care Board IG Business Officer

The closing date is 19 November 2026

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Job summary

The publication of the Governments 10-Year Health Plan: Fit for the Future sets out an ambitious agenda for the health of the population and for the NHS. As part of that ambition, it makes clear that every system requires an Integrated Care Board that will function as the strategic commissioner of local health services, responsible for all but the most specialised commissioning, using multi-year budgets to drive improvement. This means ensuring that the money available to our local health and care system is put to the best possible use: to improve the local population's health, reduce health inequalities and improve access to consistently high-quality services.

The NHS needs commissioners who can better understand the health and care needs of their local populations, who can work with users, providers and wider communities and partners to develop strategies to improve health and tackle inequalities and who can contract with providers to ensure consistently high-quality, safe and efficient care. Improving access and waiting times, in particular against NHS constitutional standards, will continue to be core indicators of whether population needs are being met.

At the same time, we have a collective responsibility to reduce cost and become as effective as possible through reducing duplication and being clear on our core purpose. It is clear that there is much to do.

Main duties of the job

The Information Governance (IG) Business Officers act as the ICB's IG business support specialists for all aspects of ICB & GP Practice IG, ensuring compliance with statutory, regulatory and NHS requirements relating to the use, processing, sharing, security and management of information, including the Data Security & Protection Toolkit (DSPT).o The postholders are responsible for ensuring specialist support, advice and guidance to the ICB / GP Practices aligned to the ICB's IG support offer, providing an IG business support model for both through the provision of robust expertise.o They will be responsible for the production of an annual DSPT Work Programme (delivery plan) and any associated regular reports identifying progress against the DSPT, flagging any risks to compliance, and providing training as required to ICB / GP Practice teams to support any areas for improvement.

o One of the (two) posts will also be responsible for ensuring that direct, proactive support is provided in a Matrix Working style to the Chief Officer of Strategy & Prevention's teams (primarily Digital / PHM / BI functions), including attending all relevant business, programme or project meetings at which a professional IG Team advice or guidance support need has been requested.

About us

Our goal as a clustered ICB is to lead and support delivery of the four Integrated Care System (ICS) aims across the geographies of Shropshire, Telford & Wrekin, Staffordshire and Stoke-on-Trent:

o Improving outcomes in population health and care

o Tackling inequalities in outcomes, experience, and access

o Enhancing productivity and value for money

o Helping the NHS to support broader social and economic development.

Please note that the Cluster ICB has consulted with its workforce on changes to contractual base locations and hybrid working arrangements and is implementing a consistent hybrid working model across the Cluster. The new arrangements are intended to support closer and more collaborative working across the Cluster ICB, through a consistent approach to hybrid working and the use of designated office locations.

Details

Date posted

05 November 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year PA

Contract

Permanent

Working pattern

Full-time

Reference number

942-IG-IGBO-EXT

Job locations

Keele University/ Wellington Office/ Stafford

Staffordshire

ST5 5AA

United Kingdom

Job description

Job responsibilities

You will support the Information Governance (IG) Manager by helping to shape the ICBs overall IG framework so it aligns with the organisations IG strategies. You will lead and deliver a number of programmes and projects, including (but not limited to) the following:-Internal & External Consultancy Business SupportSupport the development and implementation of IG Strategy, ensuring alignment with statutory duties and regulatory requirements. To support the DPO, the Board, Executives / Senior Leadership Team, and system partners. Providing advice regarding IG on a diverse range of topics: IG risk, data flows, information sharing and data assurance. To support the ICB in a positive culture of data protection and IG stewardship. Provide advice & support to SIRO, Caldicott Guardian + DPO on all aspects of Data Protection compliance.Governance, Compliance & AssuranceProvide business support to ICB + Practices for UK GDPR, DPA 2018, Records Management Code, NHS Codes of Practice, and all relevant IG framework requirements. Oversee annual completion and improvement planning for DSPTs. Undertake regular reviews of IG Policies & Procedures, in line with DSPT etc and changes in legislation or national best practices, to ensure these remain relevant and reflecting local requirements.

Job description

Job responsibilities

You will support the Information Governance (IG) Manager by helping to shape the ICBs overall IG framework so it aligns with the organisations IG strategies. You will lead and deliver a number of programmes and projects, including (but not limited to) the following:-Internal & External Consultancy Business SupportSupport the development and implementation of IG Strategy, ensuring alignment with statutory duties and regulatory requirements. To support the DPO, the Board, Executives / Senior Leadership Team, and system partners. Providing advice regarding IG on a diverse range of topics: IG risk, data flows, information sharing and data assurance. To support the ICB in a positive culture of data protection and IG stewardship. Provide advice & support to SIRO, Caldicott Guardian + DPO on all aspects of Data Protection compliance.Governance, Compliance & AssuranceProvide business support to ICB + Practices for UK GDPR, DPA 2018, Records Management Code, NHS Codes of Practice, and all relevant IG framework requirements. Oversee annual completion and improvement planning for DSPTs. Undertake regular reviews of IG Policies & Procedures, in line with DSPT etc and changes in legislation or national best practices, to ensure these remain relevant and reflecting local requirements.

Person Specification

Knowledge, Training and Experience

Essential

• Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area Specialist knowledge across the breadth of the IG agenda, gained through working within an IG Toolkit compliant organisation for at least 2 years Evidence of on-going Continuing Professional Development Experience of drafting, influencing, and implementing organisational policy / methodology and of developing systems within an IG setting. Experience of practical implementation of Data Protection requirements including development of DPIAs, DSA-DPAs, IG Policies & Procedures and training development. Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement Should have an appreciation of the relationship between the DoH / NHSE and individual provider / commissioning organisations

Desirable

• Data Protection Qualification in UK Data Protection Law (BCS/ISEB or equivalent)

Communication Skills

Essential

• Developed communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level. Good presentational skills for conveying complex concepts. Ability to use informed persuasion to influence others.

Analytical

Essential

• and create solutions and to resolve problems in relation to project or service delivery. Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution

Management Skills

Essential

• oSkills for direct line management and job management; and delivering results through managing through others and using a range of levers in the absence of direct line management responsibility. oSkills for managing relationships with a range of different stakeholders

Equality and Diversity

Essential

• oDemonstrates knowledge and understanding of equality of opportunity and diversity taking into account and being aware of how individual actions contribute to and make a difference to the equality agenda. oEnsures staff for whom the post holder has line management responsibility. oDemonstrates knowledge and understanding of equality of opportunity and diversity.

Person Specification

Knowledge, Training and Experience

Essential

• Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area Specialist knowledge across the breadth of the IG agenda, gained through working within an IG Toolkit compliant organisation for at least 2 years Evidence of on-going Continuing Professional Development Experience of drafting, influencing, and implementing organisational policy / methodology and of developing systems within an IG setting. Experience of practical implementation of Data Protection requirements including development of DPIAs, DSA-DPAs, IG Policies & Procedures and training development. Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement Should have an appreciation of the relationship between the DoH / NHSE and individual provider / commissioning organisations

Desirable

• Data Protection Qualification in UK Data Protection Law (BCS/ISEB or equivalent)

Communication Skills

Essential

• Developed communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level. Good presentational skills for conveying complex concepts. Ability to use informed persuasion to influence others.

Analytical

Essential

• and create solutions and to resolve problems in relation to project or service delivery. Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution

Management Skills

Essential

• oSkills for direct line management and job management; and delivering results through managing through others and using a range of levers in the absence of direct line management responsibility. oSkills for managing relationships with a range of different stakeholders

Equality and Diversity

Essential

• oDemonstrates knowledge and understanding of equality of opportunity and diversity taking into account and being aware of how individual actions contribute to and make a difference to the equality agenda. oEnsures staff for whom the post holder has line management responsibility. oDemonstrates knowledge and understanding of equality of opportunity and diversity.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

NHS Shropshire, Telford and Wrekin Integrated Care Board

Address

Keele University/ Wellington Office/ Stafford

Staffordshire

ST5 5AA

United Kingdom

Employer's website

https://www.shropshiretelfordandwrekin.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

NHS Shropshire, Telford and Wrekin Integrated Care Board

Address

Keele University/ Wellington Office/ Stafford

Staffordshire

ST5 5AA

United Kingdom

Employer's website

https://www.shropshiretelfordandwrekin.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Associate Director of Corporate Governance

Paul Winter

[email protected]

Details

Date posted

05 November 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year PA

Contract

Permanent

Working pattern

Full-time

Reference number

942-IG-IGBO-EXT

Job locations

Keele University/ Wellington Office/ Stafford

Staffordshire

ST5 5AA

United Kingdom

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