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Financial Services Assistant

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NHS Shropshire, Telford and Wrekin Integrated Care Board Financial Services Assistant

The closing date is 05 November 2026

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Job summary

This role involves sending invoices for approval; resolving queries on invoices so that they can be paid to terms - this could be relating to Purchase Orders, Payment issues, Supplier issues. The candidate should have excellent communication skills and be able to work well as part of a team. The candidate will ideally have experience of working within a Finance team.

Main duties of the job

The successful candidate will predominately liaise with colleagues and suppliers to resolve issues with invoices that are preventing the invoice from being paid. Communication will be via email, Microsoft TEAMS and telephone.

About us

Our goal as a clustered ICB is to lead and support delivery of the four Integrated Care System (ICS) aims across the geographies of Shropshire, Telford & Wrekin, Staffordshire and Stoke-on-Trent:

o Improving outcomes in population health and care

o Tackling inequalities in outcomes, experience, and access

o Enhancing productivity and value for money

o Helping the NHS to support broader social and economic development.

Please note that the Cluster ICB has consulted with its workforce on changes to contractual base locations and hybrid working arrangements and is implementing a consistent hybrid working model across the Cluster. The new arrangements are intended to support closer and more collaborative working across the Cluster ICB, through a consistent approach to hybrid working and the use of designated office locations.

Details

Date posted

27 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year PA

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

942-FSA-SP

Job locations

Keele/Wellington

Staffordshire

ST5 5AA

United Kingdom


Job description

Job responsibilities

Issue invoices that arent linked to a purchase order for coding

Review invoices that arent linked to a purchase order and chase system users for their coding or approval

Run a series of reports each week and complete the report by communicating with colleagues and suppliers to resolve issues.

Job description

Job responsibilities

Issue invoices that arent linked to a purchase order for coding

Review invoices that arent linked to a purchase order and chase system users for their coding or approval

Run a series of reports each week and complete the report by communicating with colleagues and suppliers to resolve issues.

Person Specification

Knowledge, Training and Experience

Essential

  • Educated to NVQ 3 level in a relevant subject or equivalent level of qualification in addition to theoretical knowledge of administration processes or significant equivalent previous proven experience Significant administrative/ secretarial experience including initiating and maintaining office systems Demonstrable experience in dealing with the public and dealing with sensitive and confidential information. Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint and Access Understanding of Confidentiality and Data Protection Act. Knowledge of NHS issues Knowledge Of administrative procedures, project management or information analysis

Desirable

  • Basic knowledge of project principles Previously worked in similar position within the public sector Significant or demonstrable experience of working within a finance team

Communication Skills

Essential

  • Clear communicator with excellent writing, data entry and presentation skills: capable Of constructing and delivering clear information/ instructions to staff and service users
  • Effective team working

Desirable

  • Ability to work under pressure in a busy working environment and able to multi task

Equality and Diversity

Essential

  • Basic awareness of the Equality Acts, Public Sector Equality duty Ability to support equality related functions to promote a culture of respect and inclusion for both workforce and patient equality Ability to contribute to initiatives that enhance and advance equality diversity and inclusion.

Person Specification

Knowledge, Training and Experience

Essential

  • Educated to NVQ 3 level in a relevant subject or equivalent level of qualification in addition to theoretical knowledge of administration processes or significant equivalent previous proven experience Significant administrative/ secretarial experience including initiating and maintaining office systems Demonstrable experience in dealing with the public and dealing with sensitive and confidential information. Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint and Access Understanding of Confidentiality and Data Protection Act. Knowledge of NHS issues Knowledge Of administrative procedures, project management or information analysis

Desirable

  • Basic knowledge of project principles Previously worked in similar position within the public sector Significant or demonstrable experience of working within a finance team

Communication Skills

Essential

  • Clear communicator with excellent writing, data entry and presentation skills: capable Of constructing and delivering clear information/ instructions to staff and service users
  • Effective team working

Desirable

  • Ability to work under pressure in a busy working environment and able to multi task

Equality and Diversity

Essential

  • Basic awareness of the Equality Acts, Public Sector Equality duty Ability to support equality related functions to promote a culture of respect and inclusion for both workforce and patient equality Ability to contribute to initiatives that enhance and advance equality diversity and inclusion.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

NHS Shropshire, Telford and Wrekin Integrated Care Board

Address

Keele/Wellington

Staffordshire

ST5 5AA

United Kingdom


Employer's website

https://www.shropshiretelfordandwrekin.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

NHS Shropshire, Telford and Wrekin Integrated Care Board

Address

Keele/Wellington

Staffordshire

ST5 5AA

United Kingdom


Employer's website

https://www.shropshiretelfordandwrekin.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Financial Services Team Leader

Michelle Barnett

[email protected]

Details

Date posted

27 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year PA

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

942-FSA-SP

Job locations

Keele/Wellington

Staffordshire

ST5 5AA

United Kingdom


Supporting documents

Privacy notice

NHS Shropshire, Telford and Wrekin Integrated Care Board's privacy notice (opens in a new tab)

Support links

© Crown copyright

Market insight

39 649 £

Based on 156 offers with salary for Jobs in the Staffordshire region

Full salary breakdown

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