Senior Operations Manager - NHS

A leading healthcare provider in London is seeking a Senior Operations Manager for a six-month fixed-term contract. This non-clinical role will oversee the day-to-day operations and performance of medical services, support Service Managers and senior leadership, and ensure operational efficiency during a period of transition. The organisation offers a supportive, inclusive culture and opportunities for professional development.

• Oversee the day-to-day operations and performance of medical services across the division.
• Line-manage and support Service Managers to ensure effective service delivery.
• Monitor NHS performance targets, including RTT and DM01, patient flow and waiting times.
• Manage operational challenges, escalations and service pressures.
• Drive service improvements, performance recovery and quality initiatives.
• Ensure compliance with Trust policies and national standards.
• Work collaboratively with multidisciplinary teams and senior leadership.
• Support Divisional Operations Managers and the Divisional Operations Director with key priorities.
• Maintain service continuity and provide cover for elements of the General Manager portfolio.

• Significant senior operational management experience within the NHS or a similarly complex healthcare environment.
• Experience overseeing clinical services across multiple specialities.
• Strong knowledge of NHS performance targets, particularly RTT and DM01.
• Proven leadership and line-management experience.
• Experience managing patient flow, operational pressures and performance improvement.
• Strong stakeholder management and communication skills.
• Ability to analyse performance data and implement effective solutions.
• Excellent organisational skills with the ability to manage competing priorities.

• Opportunity to make a meaningful impact on patient care and service delivery.
• Supportive and inclusive working environment.
• Flexible working opportunities.
• Access to NHS pension benefits, subject to eligibility.
• Professional development and training opportunities.
• Collaborative culture focused on continuous improvement.

If this sounds like you apply today!

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates