Medical Secretary

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Whitehall Surgery Medical Secretary

The closing date is 06 November 2026

Apply for this job

Job summary

Medical Secretary - 10 hours per week (Tuesday or Thursday)

The Medical Secretary plays a vital role in supporting the clinical team by providing an efficient, accurate, and confidential secretarial and administrative service. The post holder is responsible for managing referrals, processing clinical correspondence, liaising with hospitals and community services, and ensuring patient records are maintained to a high standard the Medical Secretary will communicate effectively with GPs, other healthcare professionals, patients, and external organisations to ensure the smooth coordination of patient care. The role requires excellent organisational skills, attention to detail, the ability to prioritise workload, and a thorough understanding of patient confidentiality and information governance.

Main duties of the job

Tasks

Referrals including Urgents & 2WWs

Expedite Letter

(TWIMC) Private Letters/Private Referral Letters

DNA Letters to patients

A&G Requests send and record response/GP to action (Accurx and ERS)

Appointment/patient and GP enquiries

Pathology updates to hospital/community services

ERS/Choose & Book

Management of rejected/cancelled/triage responses for referrals

Management of Advice and Guidance on Choose & Book

Misc.

Uploading new referral templates to S1/adding mail merge fields

Uploading photos from Consultant Connect to records

Management of emails/saving emailed documents to records/replying to queries from outside providers

Liaising with patients regarding referrals/appointments

Photocopying/scanning/printing etc

Processing of Breast Screening Letters received

Keeping up to date with changes to referral processes, new training etc

Ad hoc duties when required

About us

Whitehall Surgery is a forward-thinking NHS General Practice located within Wortley Beck Health Centre, providing high-quality, patient-centred healthcare to our local community. The practice is committed to delivering safe, effective, and compassionate care while ensuring services are accessible, responsive, and tailored to meet patient needs.

Serving approximately 8,900 registered patients, Whitehall Surgery provides a wide range of primary care services, including general medical consultations, long-term condition management, preventative healthcare, and support for patients with complex needs.

Our dedicated team of GPs, healthcare professionals, and administrative staff work collaboratively to deliver excellent standards of care. We are committed to ensuring patients feel valued, listened to, and involved in decisions about their healthcare.

The practice continually strives to improve services through innovation, effective use of technology, and quality improvement initiatives. We promote digital access, patient choice, strong clinical governance, confidentiality, and equality across all areas of our work.

Our vision is to provide accessible, compassionate, and responsive primary care services that support the health and wellbeing of every patient registered with Whitehall Surgery.

Details

Date posted

02 November 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A4035-26-0005

Job locations

1st Floor Wortley Beck Health Centre

Ring Road

Leeds

West Yorkshire

LS12 5SG

United Kingdom

Job description

Job responsibilities

Tasks

Referrals including Urgents & 2WWs

Expedite Letters

(TWIMC) Private Letters/Private Referral Letters

DNA Letters to patients

A&G Requests send and record response/GP to action (Accurx and ERS)

Appointment/patient and GP enquiries

Pathology updates to hospital/community services

ERS/Choose & Book

Management of rejected/cancelled/triage responses for referrals

Management of Advice and Guidance on Choose & Book

Misc.

Uploading new referral templates to S1/adding mail merge fields

Uploading photos from Consultant Connect to records

Management of emails/saving emailed documents to records/replying to queries from outside providers

Liaising with patients regarding referrals/appointments

Photocopying/scanning/printing etc

Processing of Breast Screening Letters received

Keeping up to date with changes to referral processes, new training etc

Ad hoc duties when required

10 hours per week

Job description

Job responsibilities

Tasks

Referrals including Urgents & 2WWs

Expedite Letters

(TWIMC) Private Letters/Private Referral Letters

DNA Letters to patients

A&G Requests send and record response/GP to action (Accurx and ERS)

Appointment/patient and GP enquiries

Pathology updates to hospital/community services

ERS/Choose & Book

Management of rejected/cancelled/triage responses for referrals

Management of Advice and Guidance on Choose & Book

Misc.

Uploading new referral templates to S1/adding mail merge fields

Uploading photos from Consultant Connect to records

Management of emails/saving emailed documents to records/replying to queries from outside providers

Liaising with patients regarding referrals/appointments

Photocopying/scanning/printing etc

Processing of Breast Screening Letters received

Keeping up to date with changes to referral processes, new training etc

Ad hoc duties when required

10 hours per week

Person Specification

Qualifications

Essential

• EDUCATION, SKILLS, EXPERIENCE, OTHER APTITUDES
• General education to GCSE pass standard in English and Math
• Windows, Word, Outlook and web browsers skills
• Keyboard skills
• General office experience
• Experience of dealing effectively with the general public
• Experience of making efficient use of booking systems
• Working knowledge of medical terminology and read coding
• Local knowledge of the healthcare system
• Excellent written communication skills
• Ability to work under pressure while maintaining a positive professional attitude
• Ability to work as part of the team or independently

Experience

Essential

• General education to GCSE pass standard in English and Math
• Windows, Word, Outlook and web browsers skills
• Keyboard skills
• General office experience
• Experience of dealing effectively with the general public
• Experience of making efficient use of booking systems
• Working knowledge of medical terminology and read coding
• Local knowledge of the healthcare system
• Excellent written communication skills
• Ability to work under pressure while maintaining a positive professional attitude
• Ability to work as part of the team or independently

Desirable

• Experience of working in primary care
• Experience of working in a GP practice

Person Specification

Qualifications

Essential

• EDUCATION, SKILLS, EXPERIENCE, OTHER APTITUDES
• General education to GCSE pass standard in English and Math
• Windows, Word, Outlook and web browsers skills
• Keyboard skills
• General office experience
• Experience of dealing effectively with the general public
• Experience of making efficient use of booking systems
• Working knowledge of medical terminology and read coding
• Local knowledge of the healthcare system
• Excellent written communication skills
• Ability to work under pressure while maintaining a positive professional attitude
• Ability to work as part of the team or independently

Experience

Essential

• General education to GCSE pass standard in English and Math
• Windows, Word, Outlook and web browsers skills
• Keyboard skills
• General office experience
• Experience of dealing effectively with the general public
• Experience of making efficient use of booking systems
• Working knowledge of medical terminology and read coding
• Local knowledge of the healthcare system
• Excellent written communication skills
• Ability to work under pressure while maintaining a positive professional attitude
• Ability to work as part of the team or independently

Desirable

• Experience of working in primary care
• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Whitehall Surgery

Address

1st Floor Wortley Beck Health Centre

Ring Road

Leeds

West Yorkshire

LS12 5SG

United Kingdom

Employer's website

https://www.gpnhs.net/ (Opens in a new tab)

Employer details

Employer name

Whitehall Surgery

Address

1st Floor Wortley Beck Health Centre

Ring Road

Leeds

West Yorkshire

LS12 5SG

United Kingdom

Employer's website

https://www.gpnhs.net/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Kelly Smith

[email protected]

01134677533

Details

Date posted

02 November 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A4035-26-0005

Job locations

1st Floor Wortley Beck Health Centre

Ring Road

Leeds

West Yorkshire

LS12 5SG

United Kingdom

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Whitehall Surgery's privacy notice (opens in a new tab)

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