Medical Administrator

Job Advert Skip to main content

document.body.className = ((document.body.className) ? document.body.className + ' js-enabled' : 'js-enabled');

Cookies on NHS Jobs

We've put some small files called cookies on your device to help us make improvements to our site.

To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose.

Accept analytics cookies Do not accept analytics cookies

Jobs

Menu

• Sign in
• Create an account

• English
• Cymraeg

Menu Close menu

• Search
• Sign in
• Create an account
• Display in Welsh (Cymraeg)

• Search
• Sign in
• Create an account
• Display in Welsh (Cymraeg)

BETA Your feedback will help us to improve this service.

Lordshill Health Centre Medical Administrator

The closing date is 27 November 2026

Apply for this job

Job summary

Up to 37 hrs a week

We are looking to recruit an experienced and highly organised Medical Administrator to join our busy GP practice team. The successful candidate will have previous experience working within a GP surgery and a good understanding of patient administration processes, including referrals and workflow management.

You will play a key role in ensuring patients receive a high-quality service by supporting clinicians and administrative teams with the effective management of patient records, referrals and correspondence.

Main duties of the job

Processing incoming clinical correspondence and workflow tasks accurately and efficiently.

Processing referrals to secondary care and community services, ensuring all information is complete and submitted within required timescales.

Maintaining accurate patient records and ensuring data quality standards are met.

Supporting clinicians with administrative tasks and follow-up actions.

Liaising with hospitals, community providers and external agencies regarding referrals and patient care pathways.

Ensuring compliance with GDPR, confidentiality and NHS information governance requirements.

Assisting with general practice administration duties as required.

About us

We are a friendly, supportive and forward-thinking GP practice providing care to over 14,700 patients. We pride ourselves on combining traditional family doctor values with a modern approach to healthcare. Teamwork, respect and putting patients first are at the heart of everything we do.

We have a strong team ethos, where colleagues support one another, ideas are welcomed, and everyone plays an important role in delivering high-quality patient care. We work hard, value continuous learning and development, and strive to create a positive and inclusive working environment where staff feel valued and supported.

If you are looking for a busy but rewarding role within a friendly practice that genuinely cares about its patients and staff, we'd love to hear from you.

We offer

NHS Pension Scheme.

Supportive and friendly working environment.

Opportunity for training and professional development.

6 weeks holiday + bank holidays (pro rata)

Free Parking

Details

Date posted

02 November 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A5988-26-0001

Job locations

Lordshill Health Centre

Lordshill District Centre

Southampton

SO16 8HY

United Kingdom

Job description

Job responsibilities

Processing incoming clinical correspondence and workflow tasks accurately and efficiently.

Processing referrals to secondary care and community services, ensuring all information is complete and submitted within required timescales.

Maintaining accurate patient records and ensuring data quality standards are met.

Supporting clinicians with administrative tasks and follow-up actions.

Liaising with hospitals, community providers and external agencies regarding referrals and patient care pathways.

Ensuring compliance with GDPR, confidentiality and NHS information governance requirements.

Assisting with general practice administration duties as required.

Job description

Job responsibilities

Processing incoming clinical correspondence and workflow tasks accurately and efficiently.

Processing referrals to secondary care and community services, ensuring all information is complete and submitted within required timescales.

Maintaining accurate patient records and ensuring data quality standards are met.

Supporting clinicians with administrative tasks and follow-up actions.

Liaising with hospitals, community providers and external agencies regarding referrals and patient care pathways.

Ensuring compliance with GDPR, confidentiality and NHS information governance requirements.

Assisting with general practice administration duties as required.

Person Specification

Experience

Essential

• Previous experience working in a GP practice administration role.
• Experience managing patient workflow and clinical correspondence.
• Experience handling referrals through NHS systems and referral pathways.
• Good understanding of EMIS Web (or equivalent GP clinical system).
• Excellent attention to detail and organisational skills.
• Strong communication and customer service skills.
• Ability to prioritise workload and work effectively under pressure.

Desirable

• Knowledge of NHS guidelines and primary care processes.
• Experience of ERS (e-Referral Service).
• Understanding of medical terminology.
• Experience in data quality and clinical coding processes.

Person Specification

Experience

Essential

• Previous experience working in a GP practice administration role.
• Experience managing patient workflow and clinical correspondence.
• Experience handling referrals through NHS systems and referral pathways.
• Good understanding of EMIS Web (or equivalent GP clinical system).
• Excellent attention to detail and organisational skills.
• Strong communication and customer service skills.
• Ability to prioritise workload and work effectively under pressure.

Desirable

• Knowledge of NHS guidelines and primary care processes.
• Experience of ERS (e-Referral Service).
• Understanding of medical terminology.
• Experience in data quality and clinical coding processes.

Employer details

Employer name

Lordshill Health Centre

Address

Lordshill Health Centre

Lordshill District Centre

Southampton

SO16 8HY

United Kingdom

Employer's website

https://www.lordshillhealthcentre.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Lordshill Health Centre

Address

Lordshill Health Centre

Lordshill District Centre

Southampton

SO16 8HY

United Kingdom

Employer's website

https://www.lordshillhealthcentre.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Debra CHarman

[email protected]

02380738144

Details

Date posted

02 November 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A5988-26-0001

Job locations

Lordshill Health Centre

Lordshill District Centre

Southampton

SO16 8HY

United Kingdom

Privacy notice

Lordshill Health Centre's privacy notice (opens in a new tab)

Support links

• Privacy policy
• Terms and conditions
• Accessibility Statement
• Cookies
• Help and guidance

© Crown copyright