Band 2 Therapy Hub Administrator
About this job
Job Advert Skip to main content
document.body.className = ((document.body.className) ? document.body.className + ' js-enabled' : 'js-enabled');
Cookies on NHS Jobs
We've put some small files called cookies on your device to help us make improvements to our site.
To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose.
Accept analytics cookies Do not accept analytics cookies
Menu
Menu Close menu
BETA Your feedback will help us to improve this service.
Birmingham Community Healthcare NHS FT Band 2 Therapy Hub Administrator
The closing date is 16 November 2026
Job summary
***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***
To provide office, administrative and general non-clinical organisational support to the Therapy Hub working under the direction or supervision of the Therapy Hub Senior Administrator.
Main duties of the job
- Provide an efficient and effective administrative service as required by the Therapy Hub Team.
- To deal with enquiries via telephone and face to face, communicate information effectively, taking good quality information and ensuring messages are passed on clearly and within timescales set. The post-holder will be required to use their initiative, taking messages as appropriate whilst adhering to the Data Protection Act.
- To book therapists appointments and to update appropriate systems to record booking as per inhouse training.
- To make arrangements for meetings if required including the distribution of agendas and minutes, booking venues and catering.
- To maintain effective systems for the filing, retrieval and archiving of documents and correspondence.
- To maintain records systems within the Therapy Hub Team, including the maintenance, filing and archiving of patient notes.
- To maintain patient electronic record system including inputting patient contacts. To support the management of patient waiting lists by being responsible for booking in patient appointments, inputting patient contacts and assisting with patients discharges on the RIO patient database system as required.
- To maintain and manage appropriate database(s) for the Therapy Hub Team to support waiting list management, including generating reports when required.
About us
Workingforourorganisation
Be Part of Our Team...
Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staffworkingacross Birmingham andtheWest Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of servicesforchildren, young people, parents and families as well as adults and community services, two community hospitals, servicesforpeople with learning disabilities,theinternationally recognised West Midlands Rehabilitation Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one ofthekey NHS providers intheWest Midlands.
If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously strivingfor better care and healthier communities, we want to hear from you.
Details
Date posted
02 November 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
820-8368915-COM
Job locations
Hodge Hill Primary Care Centre,
Roughlea Ave,
Birmingham.
B36 8GH
United Kingdom
Job description
Job responsibilities
Please see attached current job description and person specification for full details of advertised post.
Job description
Job responsibilities
Please see attached current job description and person specification for full details of advertised post.
Person Specification
Qualifications and Training
Essential
- GCSE Maths and English Grade C or above or equivalent/or equivalent experience.
Desirable
- RSA II in Word Processing or equivalent.
- European Computer Driving Licence (ECDL).
Experience
Essential
- Experience of working to work to deadlines.
- Experience of Microsoft Word, Excel and Outlook.
- Experience of filing systems.
- Experience of diary management.
Desirable
- Relevant experience working within the NHS.
- Knowledge of Rio system.
- Clerical/administrative experience.
Skills and Knowledge
Essential
- Able to prioritise workload & use own initiative.
- Good interpersonal skills.
- Excellent telephone & communication skills.
- Ability to deal sensitively & appropriately with service users.
- Understanding & commitment to equal opportunities.
Personal Qualities
Essential
- Willing to learn new skills.
- Ability to work effectively as a team player.
Qualifications and Training
Essential
- GCSE Maths and English Grade C or above or equivalent/or equivalent experience.
Desirable
- RSA II in Word Processing or equivalent.
- European Computer Driving Licence (ECDL).
Experience
Essential
- Experience of working to work to deadlines.
- Experience of Microsoft Word, Excel and Outlook.
- Experience of filing systems.
- Experience of diary management.
Desirable
- Relevant experience working within the NHS.
- Knowledge of Rio system.
- Clerical/administrative experience.
Skills and Knowledge
Essential
- Able to prioritise workload & use own initiative.
- Good interpersonal skills.
- Excellent telephone & communication skills.
- Ability to deal sensitively & appropriately with service users.
- Understanding & commitment to equal opportunities.
Personal Qualities
Essential
- Willing to learn new skills.
- Ability to work effectively as a team player.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Birmingham Community Healthcare NHS FT
Address
Hodge Hill Primary Care Centre,
Roughlea Ave,
Birmingham.
B36 8GH
United Kingdom
Employer's website
https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Birmingham Community Healthcare NHS FT
Address
Hodge Hill Primary Care Centre,
Roughlea Ave,
Birmingham.
B36 8GH
United Kingdom
Employer's website
https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Service Manager
Binu Mathew
07860916447
Details
Date posted
02 November 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
820-8368915-COM
Job locations
Hodge Hill Primary Care Centre,
Roughlea Ave,
Birmingham.
B36 8GH
United Kingdom
Supporting documents
Privacy notice
Birmingham Community Healthcare NHS FT's privacy notice (opens in a new tab)
Support links
© Crown copyright
Market insight
Explore related jobs
Similar jobs
See all similar jobsBand 6 Physiotherapist 12 months fixed term/ secondment
Band 3 Assistant Technical Officer
Band 6 Virtual Ward Practitioner
Band 7 Highly Specialised Podiatrist
Band 7 Electrical & Engineering Manager
Band 5 Patient Pathway Coordinator
Frequently asked questions
What salary can I expect?
This listing does not show a salary. Similar roles in Birmingham often pay around 50 699 £ (median of 2 706 offers).
How do I apply for this job?
Open the original source page and contact the employer there. Finder never charges job seekers.
Are these jobs up to date?
Yes. Finder regularly refreshes vacancies from public sources and removes closed offers.