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Band 3 Assistant Technical Officer

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Birmingham Community Healthcare NHS FT

Band 3 Assistant Technical Officer

The closing date is 09 November 2026

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Job summary

* This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested *

The post holder will provide a comprehensive support service to staff within the Radiology Department and the Dental Division, including Community Dental Services, while managing their own workload effectively. This is a multi-skilled role requiring close liaison with colleagues to ensure full coverage of Radiology support services.

The role includes acting as a Radiographer Helper, assisting Consultant Radiologists during Ultrasound procedures. Duties combine phosphor plate processing with clerical responsibilities in a busy, specialised Radiology Department. The post holder will also be responsible for trouble shooting processor issues, and Quality Assurance for equipment used in undergraduate teaching and trainee education.

Evening clinic cover is required on a rotational basis, encompassing both clinical and clerical duties.

Main duties of the job

The post holder will provide a comprehensive support service to staff within the Radiology Department and the Dental Division, including Community Dental Services, while managing their own workload effectively. This is a multi-skilled role requiring close liaison with colleagues to ensure full coverage of Radiology support services.

The role includes acting as a Radiographer Helper, assisting Consultant Radiologists during Ultrasound procedures. Duties combine phosphor plate processing with clerical responsibilities in a busy, specialised Radiology Department. The post holder will also be responsible for trouble shooting processor issues, and Quality Assurance for equipment used in undergraduate teaching and trainee education.

Evening clinic cover is required on a rotational basis, encompassing both clinical and clerical duties.

About us

Be Part of Our Team...BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

Details

Date posted

02 November 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

per annum (pro rata)

Contract

Permanent

Working pattern

Full-time

Reference number

820-8196254-DEN

Job locations

BDH

5 Mill Pool Road

Birmingham

B5 7EG

United Kingdom


Job description

Job responsibilities

The post holder will provide efficient administrative and operational support within the Radiology Department, including welcoming patients, maintaining accurate records on the Radiology Information System, and managing appointment bookings in line with national targets and IR(ME)R requirements.

The role involves handling patient and clinician enquiries, monitoring emails and image transfer systems, supporting film copying services, and liaising closely with multidisciplinary teams. Additional responsibilities include stock control, staff training on radiology systems, participation in audits and meetings, and ensuring confidentiality, health and safety, and environmentally sustainable working practices are maintained at all times.

Job description

Job responsibilities

The post holder will provide efficient administrative and operational support within the Radiology Department, including welcoming patients, maintaining accurate records on the Radiology Information System, and managing appointment bookings in line with national targets and IR(ME)R requirements.

The role involves handling patient and clinician enquiries, monitoring emails and image transfer systems, supporting film copying services, and liaising closely with multidisciplinary teams. Additional responsibilities include stock control, staff training on radiology systems, participation in audits and meetings, and ensuring confidentiality, health and safety, and environmentally sustainable working practices are maintained at all times.

Person Specification

Qualifications

Essential

  • Good general education, GCSE passes or relevant clerical qualifications

Desirable

  • Relevent Qualifications

Experience

Essential

  • Relevant experince in hospital setting

Desirable

  • Relevant experience in digital systems

Experience

Essential

  • Experience in working with a wide range of professionals

Desirable

  • Previous administration experience

Experience

Essential

  • Relevant organisational skills

Desirable

  • Experience with working with the general public

Experience

Essential

  • Relevant keyboard skills

Desirable

  • Relevant communication skills

Skills and Knowledge

Essential

  • Good attention to detail

Desirable

  • Ability to demonstrate knowledge of NHS access targets and timescales, particularly those that apply to hospital dentistry, familiarity with medical and surgical patient treatment pathways

Personal qualities

Essential

  • Ability to work as a member of the team

Desirable

  • Ability to follow task through to completion

Personal qualities

Essential

  • Ability to use own initiative and prioritise workload in a methodical approach to work

Desirable

  • Ability to work under pressure

Person Specification

Qualifications

Essential

  • Good general education, GCSE passes or relevant clerical qualifications

Desirable

  • Relevent Qualifications

Experience

Essential

  • Relevant experince in hospital setting

Desirable

  • Relevant experience in digital systems

Experience

Essential

  • Experience in working with a wide range of professionals

Desirable

  • Previous administration experience

Experience

Essential

  • Relevant organisational skills

Desirable

  • Experience with working with the general public

Experience

Essential

  • Relevant keyboard skills

Desirable

  • Relevant communication skills

Skills and Knowledge

Essential

  • Good attention to detail

Desirable

  • Ability to demonstrate knowledge of NHS access targets and timescales, particularly those that apply to hospital dentistry, familiarity with medical and surgical patient treatment pathways

Personal qualities

Essential

  • Ability to work as a member of the team

Desirable

  • Ability to follow task through to completion

Personal qualities

Essential

  • Ability to use own initiative and prioritise workload in a methodical approach to work

Desirable

  • Ability to work under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

BDH

5 Mill Pool Road

Birmingham

B5 7EG

United Kingdom


Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

BDH

5 Mill Pool Road

Birmingham

B5 7EG

United Kingdom


Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Clinical Service Manager

Katrina hickenbotham

[email protected]

01214665367

Details

Date posted

02 November 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

per annum (pro rata)

Contract

Permanent

Working pattern

Full-time

Reference number

820-8196254-DEN

Job locations

BDH

5 Mill Pool Road

Birmingham

B5 7EG

United Kingdom


Supporting documents

Privacy notice

Birmingham Community Healthcare NHS FT's privacy notice (opens in a new tab)

Support links

© Crown copyright

Market insight

50 699 £

Based on 2 706 offers with salary for Jobs in Birmingham

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