Band 3 Assistant Technical Officer
About this job
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Birmingham Community Healthcare NHS FT
Band 3 Assistant Technical Officer
The closing date is 09 November 2026
Job summary
* This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested *
The post holder will provide a comprehensive support service to staff within the Radiology Department and the Dental Division, including Community Dental Services, while managing their own workload effectively. This is a multi-skilled role requiring close liaison with colleagues to ensure full coverage of Radiology support services.
The role includes acting as a Radiographer Helper, assisting Consultant Radiologists during Ultrasound procedures. Duties combine phosphor plate processing with clerical responsibilities in a busy, specialised Radiology Department. The post holder will also be responsible for trouble shooting processor issues, and Quality Assurance for equipment used in undergraduate teaching and trainee education.
Evening clinic cover is required on a rotational basis, encompassing both clinical and clerical duties.
Main duties of the job
The post holder will provide a comprehensive support service to staff within the Radiology Department and the Dental Division, including Community Dental Services, while managing their own workload effectively. This is a multi-skilled role requiring close liaison with colleagues to ensure full coverage of Radiology support services.
The role includes acting as a Radiographer Helper, assisting Consultant Radiologists during Ultrasound procedures. Duties combine phosphor plate processing with clerical responsibilities in a busy, specialised Radiology Department. The post holder will also be responsible for trouble shooting processor issues, and Quality Assurance for equipment used in undergraduate teaching and trainee education.
Evening clinic cover is required on a rotational basis, encompassing both clinical and clerical duties.
About us
Be Part of Our Team...BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
Details
Date posted
02 November 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year
per annum (pro rata)
Contract
Permanent
Working pattern
Full-time
Reference number
820-8196254-DEN
Job locations
BDH
5 Mill Pool Road
Birmingham
B5 7EG
United Kingdom
Job description
Job responsibilities
The post holder will provide efficient administrative and operational support within the Radiology Department, including welcoming patients, maintaining accurate records on the Radiology Information System, and managing appointment bookings in line with national targets and IR(ME)R requirements.
The role involves handling patient and clinician enquiries, monitoring emails and image transfer systems, supporting film copying services, and liaising closely with multidisciplinary teams. Additional responsibilities include stock control, staff training on radiology systems, participation in audits and meetings, and ensuring confidentiality, health and safety, and environmentally sustainable working practices are maintained at all times.
Job descriptionJob responsibilities
The post holder will provide efficient administrative and operational support within the Radiology Department, including welcoming patients, maintaining accurate records on the Radiology Information System, and managing appointment bookings in line with national targets and IR(ME)R requirements.
The role involves handling patient and clinician enquiries, monitoring emails and image transfer systems, supporting film copying services, and liaising closely with multidisciplinary teams. Additional responsibilities include stock control, staff training on radiology systems, participation in audits and meetings, and ensuring confidentiality, health and safety, and environmentally sustainable working practices are maintained at all times.
Person Specification
Qualifications
Essential
- Good general education, GCSE passes or relevant clerical qualifications
Desirable
- Relevent Qualifications
Experience
Essential
- Relevant experince in hospital setting
Desirable
- Relevant experience in digital systems
Experience
Essential
- Experience in working with a wide range of professionals
Desirable
- Previous administration experience
Experience
Essential
- Relevant organisational skills
Desirable
- Experience with working with the general public
Experience
Essential
- Relevant keyboard skills
Desirable
- Relevant communication skills
Skills and Knowledge
Essential
- Good attention to detail
Desirable
- Ability to demonstrate knowledge of NHS access targets and timescales, particularly those that apply to hospital dentistry, familiarity with medical and surgical patient treatment pathways
Personal qualities
Essential
- Ability to work as a member of the team
Desirable
- Ability to follow task through to completion
Personal qualities
Essential
- Ability to use own initiative and prioritise workload in a methodical approach to work
Desirable
- Ability to work under pressure
Qualifications
Essential
- Good general education, GCSE passes or relevant clerical qualifications
Desirable
- Relevent Qualifications
Experience
Essential
- Relevant experince in hospital setting
Desirable
- Relevant experience in digital systems
Experience
Essential
- Experience in working with a wide range of professionals
Desirable
- Previous administration experience
Experience
Essential
- Relevant organisational skills
Desirable
- Experience with working with the general public
Experience
Essential
- Relevant keyboard skills
Desirable
- Relevant communication skills
Skills and Knowledge
Essential
- Good attention to detail
Desirable
- Ability to demonstrate knowledge of NHS access targets and timescales, particularly those that apply to hospital dentistry, familiarity with medical and surgical patient treatment pathways
Personal qualities
Essential
- Ability to work as a member of the team
Desirable
- Ability to follow task through to completion
Personal qualities
Essential
- Ability to use own initiative and prioritise workload in a methodical approach to work
Desirable
- Ability to work under pressure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Birmingham Community Healthcare NHS FT
Address
BDH
5 Mill Pool Road
Birmingham
B5 7EG
United Kingdom
Employer's website
https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Birmingham Community Healthcare NHS FT
Address
BDH
5 Mill Pool Road
Birmingham
B5 7EG
United Kingdom
Employer's website
https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Clinical Service Manager
Katrina hickenbotham
01214665367
Details
Date posted
02 November 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year
per annum (pro rata)
Contract
Permanent
Working pattern
Full-time
Reference number
820-8196254-DEN
Job locations
BDH
5 Mill Pool Road
Birmingham
B5 7EG
United Kingdom
Supporting documents
Privacy notice
Birmingham Community Healthcare NHS FT's privacy notice (opens in a new tab)
Support links
© Crown copyright
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