Bank Employee Relations Manager

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Cambridge University Hospital NHS Foundation Trust Bank Employee Relations Manager

The closing date is 05 November 2026

Apply for this job

Job summary

Are you an experienced Employee Relations Manager or Senior Employee Relations Advisor with significant experience in disciplinary and grievance investigations, both with multiple allegations or singular? If so the Trust's ER team may have opportunities that you would be interested in.

You will be supporting our busy and friendly Employee Relations Team with defined case work across the organisation, working with managers and staff side colleagues.

Main duties of the job

To work in partnership with senior managers to provide specialist, comprehensive, high quality advice and guidance on operational HR issues in line with the latest employment law, Trust policy and good practice. To undertake project work and deliver bespoke and corporate training programmes.

About us

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Details

Date posted

28 October 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,387 to £56,515 a year p.a. pro rata

Contract

Bank

Working pattern

Flexible working

Reference number

180-SB-265038

Job locations

CUH - Staff Bank Services

Hills Road

Cambridge

CB2 0QQ

United Kingdom

Job description

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

The advert will close at midnight on 5 November 2026.

Interviews are due to be held on 13 November 2026.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Job description

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

The advert will close at midnight on 5 November 2026.

Interviews are due to be held on 13 November 2026.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person Specification

Qualifications

Essential

• CIPD qualified or equivalent proven HR skills and experience
• Evidence of further professional / personal development

Experience

Essential

• CIPD qualified or equivalent proven HR skills and experience
• Evidence of further professional / personal development

Desirable

• Experience of working in Human Resources in a healthcare setting or other public service
• Experience of working in a unionised environment
• Experience of organisational change, workforce planning and redesign, pay and reward
• Experience of TUPE
• Experience of undertaking Agenda for Change grading reviews/ job evaluation
• Experience of coaching

Knowledge

Essential

• Understanding of confidentiality and data protection
• Good working knowledge of Microsoft Office packages
• A thorough understanding of employee relations issues
• A strong working knowledge of employment legislation

Desirable

• Knowledge of the Trust including awareness of priorities
• Knowledge of NHS terms and conditions
• Knowledge of the Trust's HR policies and procedures
• Advanced working knowledge of Microsoft Office packages

Skills

Essential

• Ability to organise and manage own time, keeping to schedule and deadlines
• Ability to work well under pressure and to tight timescales
• Political awareness and sensitivity
• Ability to work well as part of a team as well as the ability to use own initiative and work autonomously
• Excellent verbal and written communication skills including telephone, email, face to face; able to draft well written and reasoned cases, investigation and appeal reports
• Ability to demonstrate strong leadership skills
• Flexible and adaptable
• Ability to negotiate and influence at all levels
• Able to work in a multi-disciplinary team
• Ability to deliver bespoke management training
• Able to evaluate situations, solve problems and assimilate information quickly
• Computer literate
• Responsive and outcome driven
• Able to deal with emotionally difficult and challenging situations
• Able to identify, interpret and analyse Workforce reports, financial reports, complex legal decisions and case law

Desirable

• Ability to present data and produce reports utilising advanced functionality within Excel
• Strategic awareness; ability to align Workforce activities with the wider Trust and Divisional objectives
• Project management
• Proven coaching, facilitation and mediation skills

Additional Requirements

Essential

• The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.

Person Specification

Qualifications

Essential

• CIPD qualified or equivalent proven HR skills and experience
• Evidence of further professional / personal development

Experience

Essential

• CIPD qualified or equivalent proven HR skills and experience
• Evidence of further professional / personal development

Desirable

• Experience of working in Human Resources in a healthcare setting or other public service
• Experience of working in a unionised environment
• Experience of organisational change, workforce planning and redesign, pay and reward
• Experience of TUPE
• Experience of undertaking Agenda for Change grading reviews/ job evaluation
• Experience of coaching

Knowledge

Essential

• Understanding of confidentiality and data protection
• Good working knowledge of Microsoft Office packages
• A thorough understanding of employee relations issues
• A strong working knowledge of employment legislation

Desirable

• Knowledge of the Trust including awareness of priorities
• Knowledge of NHS terms and conditions
• Knowledge of the Trust's HR policies and procedures
• Advanced working knowledge of Microsoft Office packages

Skills

Essential

• Ability to organise and manage own time, keeping to schedule and deadlines
• Ability to work well under pressure and to tight timescales
• Political awareness and sensitivity
• Ability to work well as part of a team as well as the ability to use own initiative and work autonomously
• Excellent verbal and written communication skills including telephone, email, face to face; able to draft well written and reasoned cases, investigation and appeal reports
• Ability to demonstrate strong leadership skills
• Flexible and adaptable
• Ability to negotiate and influence at all levels
• Able to work in a multi-disciplinary team
• Ability to deliver bespoke management training
• Able to evaluate situations, solve problems and assimilate information quickly
• Computer literate
• Responsive and outcome driven
• Able to deal with emotionally difficult and challenging situations
• Able to identify, interpret and analyse Workforce reports, financial reports, complex legal decisions and case law

Desirable

• Ability to present data and produce reports utilising advanced functionality within Excel
• Strategic awareness; ability to align Workforce activities with the wider Trust and Divisional objectives
• Project management
• Proven coaching, facilitation and mediation skills

Additional Requirements

Essential

• The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust

Address

CUH - Staff Bank Services

Hills Road

Cambridge

CB2 0QQ

United Kingdom

Employer's website

https://www.cuh.nhs.uk (Opens in a new tab)

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust

Address

CUH - Staff Bank Services

Hills Road

Cambridge

CB2 0QQ

United Kingdom

Employer's website

https://www.cuh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of Employee Relations

Charlotte Mills

01223274233

Details

Date posted

28 October 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,387 to £56,515 a year p.a. pro rata

Contract

Bank

Working pattern

Flexible working

Reference number

180-SB-265038

Job locations

CUH - Staff Bank Services

Hills Road

Cambridge

CB2 0QQ

United Kingdom

Supporting documents

Privacy notice

Cambridge University Hospital NHS Foundation Trust's privacy notice (opens in a new tab)

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• Terms and conditions
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