Directorate Support Manager

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Cambridge University Hospital NHS Foundation Trust Directorate Support Manager

The closing date is 01 November 2026

Apply for this job

Job summary

This is an exciting time to join the Cardiology Operational Team as we continue to pioneer new pathways and transform the service through innovation and technology. We have a great, forward-thinking team, keen to provide the best possible service for our patients. You will get a wide range of experiences in a very busy outpatient setting as well contribute to management and delivery of RTT performance and the reduction in Follow up Backlog as well as ensuring full utilisation for the Cardiology diagnostic resources.

The key focus of this post will be on delivering the key performance objectives and targets within the service as well as in the Division.

If you have the desire to continue leading, motivating and empowering others along with a proven track record in managing services, you may be the person for us.

This post is for Maternity cover only and is available as a 12 month Fixed term contract or secondment.

Main duties of the job

To provide high-quality business and operational service support to the Division/speciality and contribute to the implementation of strategy ensuring opportunities for continuous development and improvement of services are appropriately considered and pursued to facilitate the delivery of clinical services.

About us

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Details

Date posted

28 October 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year p.a. pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time, Flexible working

Reference number

180-D-CVA1299

Job locations

Addenbrookes Hospital-Division D

Hills Road

Cambridge

CB2 0QQ

United Kingdom

Job description

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Please note:- Internal applicants on permanent contracts can apply for this post as a secondment or fixed term contract. For secondments you must have the approval of your line manager before applying. If you are an internal applicant currently on a fixed term contract you are able to apply for this as a fixed term position.

This vacancy will close at midnight on 1st November 2026.

Interviews are due to be held on 12th November 2026.

All appointments with a start date on or after 1 October 2026 will be subject to a 12-week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback.

Right to Work

As there is a 12-week probationary period, successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Job description

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Please note:- Internal applicants on permanent contracts can apply for this post as a secondment or fixed term contract. For secondments you must have the approval of your line manager before applying. If you are an internal applicant currently on a fixed term contract you are able to apply for this as a fixed term position.

This vacancy will close at midnight on 1st November 2026.

Interviews are due to be held on 12th November 2026.

All appointments with a start date on or after 1 October 2026 will be subject to a 12-week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback.

Right to Work

As there is a 12-week probationary period, successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person Specification

Qualifications

Essential

• oFirst Degree or equivalent professional qualification (A/I)
• oRecognised management qualification (A/I)

Desirable

• oRelevant postgraduate qualification in health service management (A/I)

Experience

Essential

• 1.Experience of capacity management (A/I/T)
• 2.Success in working collaboratively across professions and services(A/I/T)
• 3.Demonstrable success in planning and managing demand and capacity(A/I/T)
• 4.Experience of managing NHS elective care pathways (A/I/T)
• 5.Experience of managing a workforce(A/I/T)

Desirable

• oAudit experience in the public sector (A/I/T)
• oExperience working with budgets (A/I/T)
• oPrevious experience working in the NHS (A/I)

Knowledge

Essential

• oThe NHS and modernisation agenda
• oThe importance of successful partnership working (A/I)
• oKnowledge of Trust HR policies including sickness, performance and disciplinary (A/I)
• oKnowledge of planning, operational processes and systems (A/I)
• oPrinciples of lifelong learning (A/I|)
• oProfessional education and training (A/I)
• oWorkforce planning, recruitment and retention (A/I)
• oStrong knowledge of NHS elective and emergency targets (A/I)

Desirable

• oPatient and public involvement (A/I)

Skills

Essential

• oAnalysis, interpretation and use of information (A/I/T)
• oEffective leadership skills to enable the day to day management of service delivery and demonstrate the ability to motivate others and work using own initiative (A/I/T)
• oAbility to motivate and empower others (A/I/T)
• oExcellent communication skills including: oInter personal skills
• oLiaison and negotiation skills
• oWriting and presentation skills
• oInfluencing clinicians and managers for service improvement
• oBudget and resource management
• oRisk management
• oComputer literacy (A/I/T)
• oAbility to prioritise work, meet tight deadlines and work independently (A/I/T)

Additional Requirements

Essential

• The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Together - Safe, Kind, Excellent

Person Specification

Qualifications

Essential

• oFirst Degree or equivalent professional qualification (A/I)
• oRecognised management qualification (A/I)

Desirable

• oRelevant postgraduate qualification in health service management (A/I)

Experience

Essential

• 1.Experience of capacity management (A/I/T)
• 2.Success in working collaboratively across professions and services(A/I/T)
• 3.Demonstrable success in planning and managing demand and capacity(A/I/T)
• 4.Experience of managing NHS elective care pathways (A/I/T)
• 5.Experience of managing a workforce(A/I/T)

Desirable

• oAudit experience in the public sector (A/I/T)
• oExperience working with budgets (A/I/T)
• oPrevious experience working in the NHS (A/I)

Knowledge

Essential

• oThe NHS and modernisation agenda
• oThe importance of successful partnership working (A/I)
• oKnowledge of Trust HR policies including sickness, performance and disciplinary (A/I)
• oKnowledge of planning, operational processes and systems (A/I)
• oPrinciples of lifelong learning (A/I|)
• oProfessional education and training (A/I)
• oWorkforce planning, recruitment and retention (A/I)
• oStrong knowledge of NHS elective and emergency targets (A/I)

Desirable

• oPatient and public involvement (A/I)

Skills

Essential

• oAnalysis, interpretation and use of information (A/I/T)
• oEffective leadership skills to enable the day to day management of service delivery and demonstrate the ability to motivate others and work using own initiative (A/I/T)
• oAbility to motivate and empower others (A/I/T)
• oExcellent communication skills including: oInter personal skills
• oLiaison and negotiation skills
• oWriting and presentation skills
• oInfluencing clinicians and managers for service improvement
• oBudget and resource management
• oRisk management
• oComputer literacy (A/I/T)
• oAbility to prioritise work, meet tight deadlines and work independently (A/I/T)

Additional Requirements

Essential

• The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Together - Safe, Kind, Excellent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust

Address

Addenbrookes Hospital-Division D

Hills Road

Cambridge

CB2 0QQ

United Kingdom

Employer's website

https://www.cuh.nhs.uk (Opens in a new tab)

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust

Address

Addenbrookes Hospital-Division D

Hills Road

Cambridge

CB2 0QQ

United Kingdom

Employer's website

https://www.cuh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Operations Manager

Julie Short

[email protected]

01223348343

Details

Date posted

28 October 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year p.a. pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time, Flexible working

Reference number

180-D-CVA1299

Job locations

Addenbrookes Hospital-Division D

Hills Road

Cambridge

CB2 0QQ

United Kingdom

Supporting documents

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Cambridge University Hospital NHS Foundation Trust's privacy notice (opens in a new tab)

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