Learning and Development Officer - Digital Apprentice

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University Hospitals Coventry and Warwickshire NHS Trust Learning and Development Officer - Digital Apprentice

The closing date is 11 November 2026

Apply for this job

Job summary

Shape the Future of Digital Learning in Healthcare

Are you passionate about technology, digital learning and helping people develop their skills? Do you enjoy finding innovative ways to solve problems, improve processes and support others to learn?

At UHCW, we're looking for an enthusiastic and motivated individual to join our Learning and Development team as a Learning and Development Officer - Digital Apprentice. This is an exciting opportunity to build a career in learning technology while gaining valuable experience in one of the UK's leading NHS organisations, you'll help transform the way learning is designed, delivered and accessed across the Trust whilst gaining a L4 Digital apprenticeship.

Band 4, progressing to Band 5 on successful completion of the apprenticeship. The apprenticeship is anticipated to take 16 months to complete.

Please note this vacancy is not eligible for sponsorship.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Main duties of the job

About the Role

As our Learning and Development Officer - Digital Apprentice, you'll become a specialist in digital learning technologies and support the ongoing development of the Trust's Learning Management System (LMS). Working closely with colleagues across Learning and Development, Professional Education and wider Trust services, you'll help create engaging digital learning experiences that support staff development and improve patient care.

Key responsibilities include:

• Supporting the administration and development of the Trust's Learning Management System.
• Providing advice and guidance to learners and managers on digital learning pathways.
• Promoting and increasing the use of digital learning solutions across the organisation.
• Supporting the development of competency frameworks and digital assessment tools.
• Assisting with the implementation of digital products, including appraisal and feedback systems.
• Developing reporting dashboards and management information to support compliance and workforce development.
• Producing data, reports and insights for senior stakeholders.
• Supporting the evaluation of learning programmes and helping identify opportunities for improvement.
• Building effective relationships with stakeholders across the Trust and beyond.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Details

Date posted

27 October 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £39,043 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

218-AC-B4-8394715

Job locations

University Hospital Coventry and Warwickshire

Clifford Bridge Rd, Binley

Coventry

CV2 2DX

United Kingdom

Job description

Job responsibilities

• Provide day to day support to the LMS e-Developer in dealing with enquiries, providing guidance to learners with regards to learning processes and pathways.
• Champion the ongoing increase in use of the LMS across the Trust, specifically focussing on Professional Education Teams.
• Support the LMS e-Developer in the creation of Competency Frameworks on the LMS for professional groups across the Trust.
• Support the LMS e-Developer in the implementation of digital products on the LMS, to include Appraisals, 360 feedback tools and the development and roll-out of the LMS App.
• Lead the development of formal reporting dashboards to demonstrate compliance, supporting the reduction of waste by eliminating manual processes
• Support the implement the agreed evaluation methods to monitor the effectiveness of Learning and Development training programmes.
• Responsible for maintaining own knowledge and skills to ensure ongoing competence.
• Able to receive, understand and interpret highly complex information.
• Monitor office management systems, adhering to audit requirements where necessary, including learning and development resources and training records
• Develop and maintain effective working relationships with internal and external stakeholders, always maintaining a professional manner.
• Ensure the learning and development teams resources are maintained and purchase orders are appropriately raised as required with the approval of the budget holder.
• Provide management information as required.
• Any other dutiesrequired on behalf of Learning and Development Services

For further details please see the attached job description.

Job description

Job responsibilities

• Provide day to day support to the LMS e-Developer in dealing with enquiries, providing guidance to learners with regards to learning processes and pathways.
• Champion the ongoing increase in use of the LMS across the Trust, specifically focussing on Professional Education Teams.
• Support the LMS e-Developer in the creation of Competency Frameworks on the LMS for professional groups across the Trust.
• Support the LMS e-Developer in the implementation of digital products on the LMS, to include Appraisals, 360 feedback tools and the development and roll-out of the LMS App.
• Lead the development of formal reporting dashboards to demonstrate compliance, supporting the reduction of waste by eliminating manual processes
• Support the implement the agreed evaluation methods to monitor the effectiveness of Learning and Development training programmes.
• Responsible for maintaining own knowledge and skills to ensure ongoing competence.
• Able to receive, understand and interpret highly complex information.
• Monitor office management systems, adhering to audit requirements where necessary, including learning and development resources and training records
• Develop and maintain effective working relationships with internal and external stakeholders, always maintaining a professional manner.
• Ensure the learning and development teams resources are maintained and purchase orders are appropriately raised as required with the approval of the budget holder.
• Provide management information as required.
• Any other dutiesrequired on behalf of Learning and Development Services

For further details please see the attached job description.

Person Specification

Qualifications

Essential

• oNational Qualifications Framework Level 2, or equivalent, in English and Maths (e.g. GCSC Grade A - C) oDemonstratable experience in a relevant subject e.g. Digital skills learning/ technology

Desirable

• oCoaching / mentoring qualification

Experience

Essential

• oWorking in a health and social care setting delivering direct care and support. oDemonstrable experience in designing and delivering digital solutions to meet needs of a diverse group of learners. oSolutions focussed, able to work in a proactive way to overcome barriers and challenges. oReceiving and interpreting highly complex information. oAble to communicate at all levels of Stakeholders including Patients and Carers. oExperience of regularly providing timely statistical data from to senior stakeholders. oWorking in a customer facing role. oAble to work to deadlines and handle multiple priorities. oExperience of working with various IT systems including Microsoft applications. oExperience of teaching adults. oFacilitating group events oProject / teamwork.

Desirable

• oLine Management experience

Knowledge

Essential

• oKnowledge of current national trends, issues and training and development requirements relating to the NHS. oKnowledge of best practice within training and development oThorough working knowledge of Microsoft Office packages, inc. Outlook, Word, Excel

Skills

Essential

• oAbility to assess individual and team development needs. oAble to provide advice and guidance in a sensitive manner oFlexible work approach oExcellent organisational skills and able to prioritise workload oAble to effectively liaise with internal and external stakeholders oExcellent presentation skills oAble to use specialist knowledge, judgement and initiative to make sound decisions, provide information and support oWork effectively and professionally as part of a team oAble to travel to alternative sites

Desirable

• oManipulate and report data using IT systems oFamiliar with Electronic Staff Record & Oracle Learning Management Systems

Commitment to Trust Values and Behaviours

Essential

• o Evidence of demonstrating the Trust Values (Compassion, Openness, Pride, Partnership, Improve, Learn and Respect) and the associated Values in Action behaviours in the workplace. For posts with managerial responsibility only o Evidence of promoting equality, diversity and inclusion, and ensuring fair and equitable practices throughout your work experience. Evidence of promoting a culture which helps individuals live behaviours aligned to our Trust Values (Compassion, Openness, Pride, Partnership, Improve, Learn and Respect)

Person Specification

Qualifications

Essential

• oNational Qualifications Framework Level 2, or equivalent, in English and Maths (e.g. GCSC Grade A - C) oDemonstratable experience in a relevant subject e.g. Digital skills learning/ technology

Desirable

• oCoaching / mentoring qualification

Experience

Essential

• oWorking in a health and social care setting delivering direct care and support. oDemonstrable experience in designing and delivering digital solutions to meet needs of a diverse group of learners. oSolutions focussed, able to work in a proactive way to overcome barriers and challenges. oReceiving and interpreting highly complex information. oAble to communicate at all levels of Stakeholders including Patients and Carers. oExperience of regularly providing timely statistical data from to senior stakeholders. oWorking in a customer facing role. oAble to work to deadlines and handle multiple priorities. oExperience of working with various IT systems including Microsoft applications. oExperience of teaching adults. oFacilitating group events oProject / teamwork.

Desirable

• oLine Management experience

Knowledge

Essential

• oKnowledge of current national trends, issues and training and development requirements relating to the NHS. oKnowledge of best practice within training and development oThorough working knowledge of Microsoft Office packages, inc. Outlook, Word, Excel

Skills

Essential

• oAbility to assess individual and team development needs. oAble to provide advice and guidance in a sensitive manner oFlexible work approach oExcellent organisational skills and able to prioritise workload oAble to effectively liaise with internal and external stakeholders oExcellent presentation skills oAble to use specialist knowledge, judgement and initiative to make sound decisions, provide information and support oWork effectively and professionally as part of a team oAble to travel to alternative sites

Desirable

• oManipulate and report data using IT systems oFamiliar with Electronic Staff Record & Oracle Learning Management Systems

Commitment to Trust Values and Behaviours

Essential

• o Evidence of demonstrating the Trust Values (Compassion, Openness, Pride, Partnership, Improve, Learn and Respect) and the associated Values in Action behaviours in the workplace. For posts with managerial responsibility only o Evidence of promoting equality, diversity and inclusion, and ensuring fair and equitable practices throughout your work experience. Evidence of promoting a culture which helps individuals live behaviours aligned to our Trust Values (Compassion, Openness, Pride, Partnership, Improve, Learn and Respect)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospital Coventry and Warwickshire

Clifford Bridge Rd, Binley

Coventry

CV2 2DX

United Kingdom

Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospital Coventry and Warwickshire

Clifford Bridge Rd, Binley

Coventry

CV2 2DX

United Kingdom

Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Learning and Development Manager

Becky Kimberley

[email protected]

02476969192

Details

Date posted

27 October 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £39,043 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

218-AC-B4-8394715

Job locations

University Hospital Coventry and Warwickshire

Clifford Bridge Rd, Binley

Coventry

CV2 2DX

United Kingdom

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