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Deputy Manager

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Employment type not specifiedExperience not specifiedUnited Kingdom

AgincareUnited Kingdom

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Agincare Deputy Manager

The closing date is 28 November 2026

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Job summary

Package Description: We're looking for an experienced and compassionate Deputy Manager to oversee the day-to-day running of specialist support services in New Milton and the Southampton area. This rewarding role will provide leadership across a dedicated service supporting two individuals with learning disabilities, alongside a bespoke service for an individual with complex needs. Due to the highly personalised nature of the support provided, the successful candidate will possess exceptional communication and relationship-building skills, working closely with families, health professionals, and other key agencies to ensure outstanding, person-centred outcomes for the people we support. About The Role Reporting to the Registered Manager, as Deputy Manager you will be responsible for providing operational management support, leadership, and oversight across multiple services within the New Milton and Southampton areas. You will support in delivering a safe, caring, responsive, effective, and well-led service for both the people we support and staff, ensuring the highest possible standards of care are maintained in line with organisational and regulatory Key Performance Indicators (KPIs). You will ensure that individual needs are regularly reviewed to meet current requirements, and that high standards of hygiene, cleanliness, and safety are consistently maintained across all services. You will support the Registered Manager in the day-to-day running of the services, assuming full responsibility in their absence.

Main duties of the job

The role of Deputy Manager at Enable involves overseeing the daily specialist support services in New Milton and Southampton for individuals with learning disabilities and complex needs. The successful candidate will work closely with families, health professionals, and agencies to ensure person-centered and outstanding outcomes. Reporting to the Registered Manager, the Deputy Manager is responsible for providing management support, leadership, and oversight across services, ensuring regulatory compliance, high care standards, and effective service delivery. Responsibilities include staff management, resource allocation, financial discipline, safeguarding, and promoting Agincare Enable's values of holistic, person-centred care.

About us

Agincare is a family-owned care provider, proudly celebrating 40 years of community service. As one of the UKs largest care providers, it offers a wide range of care services, including nursing homes, home care, extra care, supported living, and live-in care across 170+ locations nationwide. Agincare prioritizes person-centred care and offers career opportunities, a refer-a-friend program, and an employment package with benefits such as the Blue Light Care discount and employee assistance program. Agincare's commitment to inclusivity extends to care leavers and military communities, with guaranteed interviews for service leavers. The role does not include visa sponsorship.

Details

Date posted

29 October 2026

Pay scheme

Other

Salary

Depending on experience Salary expectations will be discussed at interview stage.

Contract

Permanent

Working pattern

Full-time

Reference number

1569146077

Job locations

Enable

New Milton and Southampton

BH25 5JR

United Kingdom

Job description

Job responsibilities

Package Description:

We're looking for an experienced and compassionate Deputy Manager to oversee the day-to-day running of specialist support services in New Milton and the Southampton area. This rewarding role will provide leadership across a dedicated service supporting two individuals with learning disabilities, alongside a bespoke service for an individual with complex needs. Due to the highly personalised nature of the support provided, the successful candidate will possess exceptional communication and relationship-building skills, working closely with families, health professionals, and other key agencies to ensure outstanding, person-centred outcomes for the people we support.

About The Role

Reporting to the Registered Manager, as Deputy Manager you will be responsible for providing operational management support, leadership, and oversight across multiple services within the New Milton and Southampton areas.

You will support in delivering a safe, caring, responsive, effective, and well-led service for both the people we support and staff, ensuring the highest possible standards of care are maintained in line with organisational and regulatory Key Performance Indicators (KPIs).

You will ensure that individual needs are regularly reviewed to meet current requirements, and that high standards of hygiene, cleanliness, and safety are consistently maintained across all services.

You will support the Registered Manager in the day-to-day running of the services, assuming full responsibility in their absence.

Main duties and Responsibilities as a Deputy Manager

To support the Registered Manager with oversight of multiple services, ensuring compliance is maintained at all times in line with regulatory and organisational standards.
To support the Registered Manager with line management, leadership, and development of staff across your services, including Care Managers, Seniors, and Support Workers.
To ensure that operational and quality assurance KPIs are consistently met, working closely with the Registered Manager to drive continuous improvement.
To actively promote the business and maintain positive relationships with people we support, families, professionals, and stakeholders through excellent communication and customer service.
To prepare, manage, and oversee staff rotas across services, ensuring resources are effectively utilised and care delivery remains consistent.
To support the Registered Manager in budget management and promote financial discipline across services.
To ensure that Agincare Enables values of holistic, person-centred care are embedded across all services, supporting individuals to achieve positive, outcome-based goals.
To support the Registered Manager in ensuring all safeguarding concerns and notifiable events are managed appropriately and reported to the Care Quality Commission (CQC) within required timescales.
To attend and contribute to meetings as required, ensuring actions are clearly identified and followed through to completion.
To undertake shifts within services where required, role modelling best practice and supporting teams to deliver high-quality care that promotes independence.
To act as a role model in adhering to all company policies and procedures.
To undertake on-call duties as part of a rota system, ensuring effective out-of-hours support is available across the services.
Any other duties that are commensurate with the role and level of responsibility.

About You

QCF Level 4 or 5/RMA/Health & Social Care or prepared to undertake
Demonstrable experience supporting individuals with mental health needs within a health, social care, or supported living environment.
Previous Leadership and Management experience in a similar environment or proven experience as a Senior Support Worker
Excellent verbal and written communication skills, with the ability to build positive and professional relationships with individuals, families, colleagues, and external stakeholders.
Demonstrate up to date knowledge of the care sector and the regulatory framework
Experience of supporting people with Learning Disabilities
Proven IT experience, including Microsoft Word and Excel
Ability to demonstrate excellent communication skills at a range of levels
Must have a valid UK Driving License

Whats on Offer

Agincare is a family run organisation that is proud of its values and the delivery of the highest levels of care to the people we support. Working at Agincare brings many benefits including:

Refer a friend scheme up to £1000*
Outstanding career development
Blue Light Care discount package
Employee Assistance Programme
Company pension scheme

About Agincare

Agincare is proudly celebrating 40 years of caring for communities. As a rapidly growing, family-owned care provider with more than 5,500 team members, and expanding every day, we continue to strengthen our services through recent care home developments and the launch of our new not-for-profit Childrens Services. Today, Agincare is one of the UKs largest care providers, delivering care and nursing homes, home care, extra care, supported living, and live-in care across more than 170 locations nationwide.

As a signatory of the Care Leaver Covenant, we are committed to supporting care leavers by guaranteeing either an interview or an informal career conversation. We are proud to support the Armed Forces community through our alliance, offering guaranteed interviews to service leavers and members of the military community.

All of our services are regulated by the CQCand Agincare is proud to be anequal opportunities employerand encourage applications from individuals of all backgrounds and experiences.At present, we are unable to offer visa sponsorship.

As care is always in high demand, we have a wide range of exciting opportunities available. If this particular role isnt the right fit for you, we encourage you to explore our other vacancies, www.agincare.com/careers

Job description

Job responsibilities

Package Description:

About The Role

You will ensure that individual needs are regularly reviewed to meet current requirements, and that high standards of hygiene, cleanliness, and safety are consistently maintained across all services.

You will support the Registered Manager in the day-to-day running of the services, assuming full responsibility in their absence.

Main duties and Responsibilities as a Deputy Manager

To support the Registered Manager with oversight of multiple services, ensuring compliance is maintained at all times in line with regulatory and organisational standards.
To support the Registered Manager with line management, leadership, and development of staff across your services, including Care Managers, Seniors, and Support Workers.
To ensure that operational and quality assurance KPIs are consistently met, working closely with the Registered Manager to drive continuous improvement.
To actively promote the business and maintain positive relationships with people we support, families, professionals, and stakeholders through excellent communication and customer service.
To prepare, manage, and oversee staff rotas across services, ensuring resources are effectively utilised and care delivery remains consistent.
To support the Registered Manager in budget management and promote financial discipline across services.
To ensure that Agincare Enables values of holistic, person-centred care are embedded across all services, supporting individuals to achieve positive, outcome-based goals.
To support the Registered Manager in ensuring all safeguarding concerns and notifiable events are managed appropriately and reported to the Care Quality Commission (CQC) within required timescales.
To attend and contribute to meetings as required, ensuring actions are clearly identified and followed through to completion.
To undertake shifts within services where required, role modelling best practice and supporting teams to deliver high-quality care that promotes independence.
To act as a role model in adhering to all company policies and procedures.
To undertake on-call duties as part of a rota system, ensuring effective out-of-hours support is available across the services.
Any other duties that are commensurate with the role and level of responsibility.

About You

QCF Level 4 or 5/RMA/Health & Social Care or prepared to undertake
Demonstrable experience supporting individuals with mental health needs within a health, social care, or supported living environment.
Previous Leadership and Management experience in a similar environment or proven experience as a Senior Support Worker
Excellent verbal and written communication skills, with the ability to build positive and professional relationships with individuals, families, colleagues, and external stakeholders.
Demonstrate up to date knowledge of the care sector and the regulatory framework
Experience of supporting people with Learning Disabilities
Proven IT experience, including Microsoft Word and Excel
Ability to demonstrate excellent communication skills at a range of levels
Must have a valid UK Driving License

Whats on Offer

Agincare is a family run organisation that is proud of its values and the delivery of the highest levels of care to the people we support. Working at Agincare brings many benefits including:

Refer a friend scheme up to £1000*
Outstanding career development
Blue Light Care discount package
Employee Assistance Programme
Company pension scheme

About Agincare

Person Specification

Qualifications

Essential

QCF Level 4 or 5/RMA/Health & Social Care or prepared to undertake.

Person Specification

Qualifications

Essential

QCF Level 4 or 5/RMA/Health & Social Care or prepared to undertake.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Agincare

Address

Enable

New Milton and Southampton

BH25 5JR

United Kingdom

Employer's website

https://www.agincare.com/ (Opens in a new tab)

Employer details

Employer name

Agincare

Address

Enable

New Milton and Southampton

BH25 5JR

United Kingdom

Employer's website

https://www.agincare.com/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Enable

[email protected]

Details

Date posted

29 October 2026

Pay scheme

Other

Salary

Depending on experience Salary expectations will be discussed at interview stage.

Contract

Permanent

Working pattern

Full-time

Reference number

1569146077

Job locations

Enable

New Milton and Southampton

BH25 5JR

United Kingdom

Privacy notice

Agincare's privacy notice (opens in a new tab)

Support links

Market insight

44 000 £

32 000 £58 557 £

Based on 54 590 offers with salary for this country

Full salary breakdown

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