Band 3 Administrator/Coordinator-Paediatric Diabetes

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University Hospitals Birmingham NHS Foundation Trust Band 3 Administrator/Coordinator-Paediatric Diabetes

The closing date is 01 November 2026

Apply for this job

Job summary

An exciting opportunity has arisen for a suitably experienced candidate to join our busy multi-disciplinary team; working alongside paediatric diabetes team to deliver administrative support to the service.

Close relationships will be required with the nursing and medical team, allied health professionals, children and young people and their families.

We offer a service to children and young people diagnosed with diabetes across the West Midlands Region at all three of our hospital sites.

The successful candidate will be expected to work across all three sites (HGS)

The successful candidate will need to have relevant experience with IT systems including electronic patient records.

The role requires strong organisational skills, attention to detail, the ability to manage competing priorities, and confidence in handling sensitive patient and service related information in line with information governance requirements.

This is a highly specialist service, we encourage informal visits/ contact prior to application or interview for further information.

Main duties of the job

The post holder will contribute to the effective delivery of the clinical service by providing a reliable, efficient, and patient focused administrative service that supports the Trust's values, objectives, and commitment to high quality care.

In this role you will work alongside our Clinical Nurse Specialists, and the MDT ensuring effective communication and coordination of care.

Your key responsibilities will be to provide day to day administrative and coordination support to the clinical team, supporting service delivery and patient pathways.

You will manage and coordinate diaries, clinics, meetings and service activities as required; ensuring effective use of clinical time. This will include organising and supporting meetings, including preparation of agendas, and taking accurate minutes when required.

You will process referrals, and enquiries in a timely and professional manner, supporting routine monitoring and administration processes, this will include data entry, reporting, and maintaining accurate records and databases.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Details

Date posted

30 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-9019897

Job locations

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS

United Kingdom

Job description

Job responsibilities

Please note for a specific detailed job description for this vacancy please see attached job description.

Job description

Job responsibilities

Please note for a specific detailed job description for this vacancy please see attached job description.

Person Specification

Qualifications

Essential

• * Good general education, including GCSE English and Maths (Grade A C / 9--4).
• * NVQ Level 3 in Business Administration or equivalent administrative experience

Desirable

• * IT qualification such as ECDL.
• * RSA Level 3 typing or equivalent experience within administrative environment.

Experience

Essential

• * Experience working with the public and delivering high-quality customer service.
• * Experience using Microsoft Office applications (Word, Excel, Outlook).
• * Experience using IT systems for data entry and information retrieval.
• * Experience working in a busy, fast-paced environment.
• * Understanding of confidentiality, data protection and information governance requirements.

Person Specification

Qualifications

Essential

• * Good general education, including GCSE English and Maths (Grade A C / 9--4).
• * NVQ Level 3 in Business Administration or equivalent administrative experience

Desirable

• * IT qualification such as ECDL.
• * RSA Level 3 typing or equivalent experience within administrative environment.

Experience

Essential

• * Experience working with the public and delivering high-quality customer service.
• * Experience using Microsoft Office applications (Word, Excel, Outlook).
• * Experience using IT systems for data entry and information retrieval.
• * Experience working in a busy, fast-paced environment.
• * Understanding of confidentiality, data protection and information governance requirements.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS

United Kingdom

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS

United Kingdom

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Hiring Manager

Nagina Kausar

[email protected]

07833407827

Details

Date posted

30 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-9019897

Job locations

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS

United Kingdom

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