Shop Volunteer - Reaside

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Birmingham and Solihull Mental Health NHS Foundation Trust Shop Volunteer - Reaside

The closing date is 19 November 2026

Apply for this job

Job summary

To assist the shop worker in processing sales for staff and service users in the internal residents shop. To keep the shop well stocked and clean and tidy.

Main duties of the job

You will support the OT Shop Assistant Role to operationally deliver the residents shop by:

Undertaking counter duties

Using the till to record sales (till training will be offered)

Rotate stock and filling shelves

Identify and ordering stock

Managing till floats and sales cash

Working alongside clinicians supporting service users in a worker role

Communication

To talk to service users in the line of your duties, who often exhibit challenging behaviour and communicate with them in a way that respects their views, aspirations, autonomy and culture.

To demonstrate respect to professional colleagues.

To develop therapeutic relationships with service users in the worker role under supervision.

To provide advice and support to customers using the residents shop

To explain and promote the role of OT and the service; contribute to raising the profile of the service.

To build relationship with stock providers

Professional Ethics

At all times to conduct self in a professional manner

Adhere to financial policies and procedures

To respect the individuality, values, cultural and religious diversity of service users, and contribute to the provision of a service sensitive to these needs

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

Details

Date posted

30 October 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Voluntary

Working pattern

Part-time

Reference number

436-8013308-A

Job locations

Reaside Clinic

Reaside Drive

Birmingham

B45 9BE

United Kingdom

Job description

Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

Job description

Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

Person Specification

Skills

Essential

• Demonstrates knowledge of customer service
• Basic numeracy and literacy skills
• Evidence of good working relationships

Person Specification

Skills

Essential

• Demonstrates knowledge of customer service
• Basic numeracy and literacy skills
• Evidence of good working relationships

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust

Address

Reaside Clinic

Reaside Drive

Birmingham

B45 9BE

United Kingdom

Employer's website

https://www.bsmhft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust

Address

Reaside Clinic

Reaside Drive

Birmingham

B45 9BE

United Kingdom

Employer's website

https://www.bsmhft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Lead Occupational Therapist

Fiona Peyton

[email protected]

01213013086

Details

Date posted

30 October 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Voluntary

Working pattern

Part-time

Reference number

436-8013308-A

Job locations

Reaside Clinic

Reaside Drive

Birmingham

B45 9BE

United Kingdom

Supporting documents

Privacy notice

Birmingham and Solihull Mental Health NHS Foundation Trust's privacy notice (opens in a new tab)

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