Admin Clerk
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Liverpool University Hospitals NHS Foundation Trust Admin Clerk
The closing date is 28 September 2026
Job summary
We are looking to recruit a Receptionist/Admin Clerk to join our administrative team in this busy, friendly department.The postholder will be based within the Physiotherapy Department and cover busy public facing reception desks and back office areas. Therefore applicants must display excellent verbal and written communication skills. Dealing with the public as well as colleagues in person, telephone and email communication is key to this role. This, together with carrying out admin tasks in the office will make this a varied and interesting role. Applicants will need excellent keyboard skills and have the ability to learn a range of computerised systems. The ability to adapt to new environments, be flexible and approachable is essential.
Main duties of the job
Part of a team providing a first class booking and reception service to patients, supporting clinical colleagues and queries.
Provide a telephone service for booking appointments and patient queries.
About us
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women's, visit theircareers page.
Details
Date posted
14 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
287-AMED-256-26
Job locations
All sites, AUH, RLH, BGH
Liverpool
L9 7AL
United Kingdom
Job description
Job responsibilities
1.Assist with clerical support in the day to day running of the office area toensure Service provision is met.2. Responsible for maintaining accurate filing system, case notes andother relevant documentation.3. To deal, as appropriate, with enquiries from staff, members of the publicin person and by telephone, and visitors to the Service.4. Assist with photocopying duties as necessary.5. Receive goods deliveries to the Service, signing appropriatedocumentation.6. To provide reception support, as and when required, including receivingand admission of clients to the service and assisting with enquiries.7. To be responsible for maintaining the administration and storage ofdata, in accordance with local policies and procedures.8. To take responsibility for good housekeeping in the Office / Reception /Waiting area, ensuring they are kept clean and tidy
Job description
Job responsibilities
1.Assist with clerical support in the day to day running of the office area toensure Service provision is met.2. Responsible for maintaining accurate filing system, case notes andother relevant documentation.3. To deal, as appropriate, with enquiries from staff, members of the publicin person and by telephone, and visitors to the Service.4. Assist with photocopying duties as necessary.5. Receive goods deliveries to the Service, signing appropriatedocumentation.6. To provide reception support, as and when required, including receivingand admission of clients to the service and assisting with enquiries.7. To be responsible for maintaining the administration and storage ofdata, in accordance with local policies and procedures.8. To take responsibility for good housekeeping in the Office / Reception /Waiting area, ensuring they are kept clean and tidy
Person Specification
Qualifications
Essential
- Computer / typing skills RSA2/equivalent
- GCSE/Equivalent
Experience
Essential
- Experience of dealing with confidential matters
- Experience of working in a busy office
Knowledge
Essential
- Understanding of issues around confidentiality
Skills
Essential
- Excellent organisational skills
- Good communication skills
- Excellent Customer Care Skills
Desirable
- Ability to use Word / Excel
Other
Essential
- Ability to adapt and a flexible approach to change
Qualifications
Essential
- Computer / typing skills RSA2/equivalent
- GCSE/Equivalent
Experience
Essential
- Experience of dealing with confidential matters
- Experience of working in a busy office
Knowledge
Essential
- Understanding of issues around confidentiality
Skills
Essential
- Excellent organisational skills
- Good communication skills
- Excellent Customer Care Skills
Desirable
- Ability to use Word / Excel
Other
Essential
- Ability to adapt and a flexible approach to change
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Liverpool University Hospitals NHS Foundation Trust
Address
All sites, AUH, RLH, BGH
Liverpool
L9 7AL
United Kingdom
Employer's website
https://www.liverpoolft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Liverpool University Hospitals NHS Foundation Trust
Address
All sites, AUH, RLH, BGH
Liverpool
L9 7AL
United Kingdom
Employer's website
https://www.liverpoolft.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Assistant CBM for Therapies
Anita Brislen
01515293340
Details
Date posted
14 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
287-AMED-256-26
Job locations
All sites, AUH, RLH, BGH
Liverpool
L9 7AL
United Kingdom
Supporting documents
Privacy notice
Liverpool University Hospitals NHS Foundation Trust 's privacy notice (opens in a new tab)
Support links
© Crown copyright
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