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Clerical Assistant - Paediatric Emergency Department

Salary not specified

Employment type not specifiedExperience not specifiedBasildon

Mid and South Essex NHS Foundation TrustBasildon

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Mid and South Essex NHS Foundation Trust Clerical Assistant - Paediatric Emergency Department

The closing date is 20 September 2026

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Job summary

Are you a people person, who likes working in a lively environment? Then we invite you to apply to join our Paediatric Emergency Department's clerical team.

You will be the first point of contact for visitors and service users and will assist in the smooth running of the Emergency Department and patient pathways. Using your customer service skills you will have the opportunity to enhance and improve all our visitors' experience when visiting the department.

So if you want to work in a friendly team and be a part of delivering excellent, compassionate and respectful patient care, we want to hear from you.

Main duties of the job

Book in all patients upon arrival in a timely and correct manner, to ensure prompt handovers of patients.
To ensure the reception and waiting areas remain tidy and clean escalating any issues to domestic services, nurse in charge or matron as appropriate.
To attend and participate in Department / Directorate meetings.
Scan patient notes ensuring timely co-ordination of transfers and discharges.
Ensure that patient notes are available and accessible.
Ensure that patient related forms are stocked appropriately at all times.
Ensure that ambulance handovers are accurately recorded (Including updating the department's inbound screen) in a timely manner.
To support the Senior Patient Flow Coordinator (SPFC) in the validation of ambulance delays and fines.

About us

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum (Pro rata for part time)

Contract

Permanent

Working pattern

Part-time

Reference number

390-WAC-BA-6926

Job locations

Basildon

Nethermayne

Basildon

SS16 5NL

United Kingdom

Job description

Job responsibilities

For more information on this varied and rewarding role, please see the attached Job Description.We look forward to your application!Please be aware that we reserve the right to close the vacancy early should a high number of applications be received.Unfortunately, there is no Visa Sponsorship available for this role.

Job description

Job responsibilities

Person Specification

Qualifications

Essential

Educated to GCSE Level or equivalent including English and Maths

Desirable

NVQ in Healthcare
NVQ in Administration

Experience

Essential

Experience working in busy/fast paced environment
Experience of working with public e.g. customer facing role

Desirable

Administration experience
Previous work experience in Emergency Department

Skills

Essential

Good level of literacy, demonstrated through minimal mistakes on application form

Person Specification

Qualifications

Essential

Educated to GCSE Level or equivalent including English and Maths

Desirable

NVQ in Healthcare
NVQ in Administration

Experience

Essential

Experience working in busy/fast paced environment
Experience of working with public e.g. customer facing role

Desirable

Administration experience
Previous work experience in Emergency Department

Skills

Essential

Good level of literacy, demonstrated through minimal mistakes on application form

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Basildon

Nethermayne

Basildon

SS16 5NL

United Kingdom

Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Basildon

Nethermayne

Basildon

SS16 5NL

United Kingdom

Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

senior sister

Lisha Jobin

[email protected]

01268524900

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum (Pro rata for part time)

Contract

Permanent

Working pattern

Part-time

Reference number

390-WAC-BA-6926

Job locations

Basildon

Nethermayne

Basildon

SS16 5NL

United Kingdom

Supporting documents

Privacy notice

Mid and South Essex NHS Foundation Trust's privacy notice (opens in a new tab)

Support links

Market insight

43 360 £

43 360 £43 360 £

Based on 15 offers with salary for Jobs in Basildon

Full salary breakdown