Housekeeper

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University College London Hospitals NHS Foundation Trust Housekeeper

The closing date is 27 September 2026

Apply for this job

Job summary

Join our Women's Health team as a Housekeeper and play a vital role in creating a safe, welcoming and well-organised environment for women, babies and families. This is an exciting opportunity for someone who enjoys working with people, takes pride in maintaining high standards and thrives in a busy healthcare setting.

You will be a key member of the multidisciplinary team, helping to ensure the ward runs smoothly by supporting patient experience, maintaining stock supplies, promoting cleanliness and coordinating with support services.

We are looking for a reliable, proactive and organised individual with excellent communication skills and a commitment to delivering outstanding customer service. In return, you will work in a supportive team environment where your contribution is valued and where you can make a real difference to the experience of our patients and their families every day.

Main duties of the job

As a Housekeeper, you will be a valued member of the ward team, helping to ensure a positive experience for patients, families and staff through the delivery of high-quality non-clinical support services. You will take responsibility for coordinating ward supplies and maintaining stock levels, ensuring clinical and non-clinical areas remain organised, safe and operationally ready.

You will work closely with colleagues across nursing, midwifery and support services to help maintain a clean, welcoming and well-maintained environment, supporting infection prevention standards and the efficient running of the ward.

The role requires excellent organisational and communication skills, attention to detail, the ability to prioritise workload and a proactive approach to problem-solving. You will also support meal service provision, monitor environmental standards, escalate maintenance concerns and contribute to continuous service improvement.

This is an important role for someone who is approachable, reliable and committed to delivering an excellent experience for women, babies and their families while supporting the safe and effective delivery of care.

About us

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:o University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)o National Hospital for Neurology and Neurosurgeryo Royal National ENT and Eastman Dental Hospitalso University College Hospital Grafton Way Buildingo Royal London Hospital for Integrated Medicineo University College Hospital Macmillan Cancer Centreo The Hospital for Tropical Diseaseso University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Details

Date posted

11 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£31,554 to £33,270 a year Per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

309-UCLH-8284960

Job locations

Elizabeth Garrett Anderson Wing, University College Hospital

25 Grafton Way

London

WC1E 6DB

United Kingdom

Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Please note, due to anticipated high volumes of applications, this vacancy may close earlier than the listed closing date. You are advised not to delay submitting your completed application

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.

UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Please note, due to anticipated high volumes of applications, this vacancy may close earlier than the listed closing date. You are advised not to delay submitting your completed application

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.

UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Person Specification

Knowledge and Qualifications

Essential

• Understanding of routine work procedures gained through induction or on the job training
• Understanding of food hygiene requirements

Experience

Essential

• Experience in carrying out assigned duties after training
• Working in a team
• Good standard of written and spoken English
• Previous experience in a customer service/catering environment

Communication

Essential

• Able to communicate accurately and effectively with patients and colleagues
• Able to follow instructions and complete assigned tasks.
• Able to deal with the public in person and on the phone
• Calm under pressure
• Understands importance of maintaining confidentiality
• Able to develop good rapport with staff, families and patients

Skills and Abilities

Essential

• Basic computer skills
• Knowledge of e-mail, Word and spreadsheets

Desirable

• Able to order stock and implement stock rotation

Personal and People Development

Essential

• Demonstrates understanding of own role within the team
• Willing to produce a personal development plan with manager

Responsibilities towards promoting Equality Diversity and Inclusion

Essential

• Demonstratable understanding of the Equality, Diversity, and Inclusion

Person Specification

Knowledge and Qualifications

Essential

• Understanding of routine work procedures gained through induction or on the job training
• Understanding of food hygiene requirements

Experience

Essential

• Experience in carrying out assigned duties after training
• Working in a team
• Good standard of written and spoken English
• Previous experience in a customer service/catering environment

Communication

Essential

• Able to communicate accurately and effectively with patients and colleagues
• Able to follow instructions and complete assigned tasks.
• Able to deal with the public in person and on the phone
• Calm under pressure
• Understands importance of maintaining confidentiality
• Able to develop good rapport with staff, families and patients

Skills and Abilities

Essential

• Basic computer skills
• Knowledge of e-mail, Word and spreadsheets

Desirable

• Able to order stock and implement stock rotation

Personal and People Development

Essential

• Demonstrates understanding of own role within the team
• Willing to produce a personal development plan with manager

Responsibilities towards promoting Equality Diversity and Inclusion

Essential

• Demonstratable understanding of the Equality, Diversity, and Inclusion

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University College London Hospitals NHS Foundation Trust

Address

Elizabeth Garrett Anderson Wing, University College Hospital

25 Grafton Way

London

WC1E 6DB

United Kingdom

Employer's website

https://www.uclh.nhs.uk (Opens in a new tab)

Employer details

Employer name

University College London Hospitals NHS Foundation Trust

Address

Elizabeth Garrett Anderson Wing, University College Hospital

25 Grafton Way

London

WC1E 6DB

United Kingdom

Employer's website

https://www.uclh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Matron for Maternity Inpatient Services

Maryam Tat

[email protected]

Details

Date posted

11 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£31,554 to £33,270 a year Per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

309-UCLH-8284960

Job locations

Elizabeth Garrett Anderson Wing, University College Hospital

25 Grafton Way

London

WC1E 6DB

United Kingdom

Supporting documents

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