Service Manager - Genomic Medicine Service
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Great Ormond Street Hospital for Children NHS Foundation Trust Service Manager - Genomic Medicine Service
The closing date is 29 September 2026
Job summary
We are seeking an enthusiastic and driven Service Manager to join the North Thames Genomic Medicine Service (NT GMS).
You will be a talented and transformational leader, with the willingness to go the extra mile to achieve what is required for patients and services in a complex environment.
This role is an opportunity to be at the heart of an innovative and rapidly advancing area of medicine, and as such the role will have a strong emphasis on delivering improvements across our services for patients, supporting access to genomic medicine across the region through working with a broad range of partners and stakeholders, and implementing new service elements. This role will work closely both on operational functions, and project development, to support our services to continue to provide excellent care.
We're looking for a curious and collaborative leader with excellent communication skills and the ability to establish credibility at all levels internally and externally, who can quickly build relationships within the team and the wider organization.
If you're excited about working in a fast-paced and innovative area and want to make a real difference to people's lives, we'd love to hear from you.
Main duties of the job
The Service Manager will:
- Be responsible for implementing new genomic pathways across the GMS - this will involve project management oversight, as well as operational input.
- Supporting the GMS to move to a new contracting arrangement, and onto a new costing model.
- Be responsible for ensuring the provision of high-quality services in their specialties. The role requires effective staff management, financial management and the delivery of sustainable efficiency gains. The role also requires a detailed understanding of how to manage risk and quality within an NHS service.
- Be responsible for the continual development and delivery of the Genomic Laboratory Service's across NT GMS.
- Take specific delegated responsibility for the monitoring and delivery of key quality and performance standards, coordinating the Genomics annual business and strategic planning process, implementing agreed business cases and the non-clinical workforce management.
- Manage engagement between commercial partners, suppliers and key stakeholders in the Trust
- Day to day operational management and leadership of a small genomics team.
About us
GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination.
We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.
We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.
We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion.
We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women's staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust's mission, values and efforts specific to inclusion. All of our staff networks are open to any employee.
Details
Date posted
15 September 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£66,274 to £73,496 a year Inclusive per annum pro rata
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
271-GEN-8106092-A
Job locations
Great Ormond Street Hospital for Children NHS Foundation Trust
Great Ormond Street
London
WC1N 3JH
United Kingdom
Job description
Job responsibilities
Please see the Job Description attached.
This job description is intended as an outline of the areas of activity and can be amended in the light of the changing needs of the service and will be reviewed as necessary in conjunction with the post-holder.
Job description
Job responsibilities
Please see the Job Description attached.
This job description is intended as an outline of the areas of activity and can be amended in the light of the changing needs of the service and will be reviewed as necessary in conjunction with the post-holder.
Person Specification
Values
Essential
- GOSH Values
- Knowledge and Understanding of diverse backgrounds and perspectives.
- Understanding of Diversity and Inclusion challenges in the workplace.
- Demonstrable contribution to advancing Equality, Diversity and Inclusion in the Workplace
Academic/Professional qualification/Training
Essential
- Professional knowledge acquired through degree or equivalent experience
- Post graduate management qualification or equivalent level of study
- Evidence of Continuous Professional Development
Desirable
- Project Management Qualification
Knowledge & Experience
Essential
- Extensive Health Care experience
- NHS Operational Management experience at band 7 or equivalent
- Contributing towards business case development and understanding of key requirements of a business case proposal
- Service and Business planning experience
- Wide knowledge of issues facing NHS services and policy direction
- Financial and budget management
Desirable
- Working in partnership with external agencies
- Understanding of lab management and process
Skills/Abilities
Essential
- Excellent communication and interpersonal skills
- Ability to analyse, interpret and present complex data / information
- Ability to work successfully with clinical and scientific staff
- Ability to demonstrate sound judgement
- Ability to communicate a variety of complex and sensitive information to a range of audiences
- Excellent interpersonal, negotiating, and problem-solving skills
- Demonstrates leadership ability and the ability to work as a member of a team
- Project Management
- Ability to work on own initiative within an ever-changing environment.
Values
Essential
- GOSH Values
- Knowledge and Understanding of diverse backgrounds and perspectives.
- Understanding of Diversity and Inclusion challenges in the workplace.
- Demonstrable contribution to advancing Equality, Diversity and Inclusion in the Workplace
Academic/Professional qualification/Training
Essential
- Professional knowledge acquired through degree or equivalent experience
- Post graduate management qualification or equivalent level of study
- Evidence of Continuous Professional Development
Desirable
- Project Management Qualification
Knowledge & Experience
Essential
- Extensive Health Care experience
- NHS Operational Management experience at band 7 or equivalent
- Contributing towards business case development and understanding of key requirements of a business case proposal
- Service and Business planning experience
- Wide knowledge of issues facing NHS services and policy direction
- Financial and budget management
Desirable
- Working in partnership with external agencies
- Understanding of lab management and process
Skills/Abilities
Essential
- Excellent communication and interpersonal skills
- Ability to analyse, interpret and present complex data / information
- Ability to work successfully with clinical and scientific staff
- Ability to demonstrate sound judgement
- Ability to communicate a variety of complex and sensitive information to a range of audiences
- Excellent interpersonal, negotiating, and problem-solving skills
- Demonstrates leadership ability and the ability to work as a member of a team
- Project Management
- Ability to work on own initiative within an ever-changing environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Great Ormond Street Hospital for Children NHS Foundation Trust
Address
Great Ormond Street Hospital for Children NHS Foundation Trust
Great Ormond Street
London
WC1N 3JH
United Kingdom
Employer's website
https://www.gosh.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Great Ormond Street Hospital for Children NHS Foundation Trust
Address
Great Ormond Street Hospital for Children NHS Foundation Trust
Great Ormond Street
London
WC1N 3JH
United Kingdom
Employer's website
https://www.gosh.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Associate Director of Operations
Elinor Lamrick
Details
Date posted
15 September 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£66,274 to £73,496 a year Inclusive per annum pro rata
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
271-GEN-8106092-A
Job locations
Great Ormond Street Hospital for Children NHS Foundation Trust
Great Ormond Street
London
WC1N 3JH
United Kingdom
Supporting documents
Privacy notice
Great Ormond Street Hospital for Children NHS Foundation Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
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