Pathway Coordinator
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Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust Pathway Coordinator
The closing date is 18 September 2026
Job summary
North Cumbria Community Treatment Team (CTT) Administration Team
An opportunity has arisen for a full-time (37.5 hours per week) permanent Band 4 administrator to join our transforming team in North Cumbria as a Pathway Coordinator.
Travel will be necessary for this role around other North Cumbria sites so the post holder must be able to meet the mobility requirements of the role.
We are seeking someone who has an interest supporting the clinical team in ensuring they meet targets and clinical standards in a timely manner. The successful applicant will need a proactive innovative approach and have experience of developing and managing systems.
This is a very busy service, and the post holder would be responsible for the administrative function within this service. The successful candidate will work alongside our leadership team to ensure that the service runs efficiently, performance targets are monitored and processes are followed.
This post could provide an ideal development opportunity for an existing NHS employee looking to develop further administrative and pathway coordination skills working autonomously within an exciting, transforming service. The post will provide training and development opportunities.
Full support will be provided by an experienced Administration Manager as well as the service leads.
Main duties of the job
The post hold must be able to demonstrate:
- Experience of gathering and inputting patient related data onto patient electronic record systems (RiO).
- Experience of monitoring performance data.
- Experience of providing administrative support to a large team.
- Good organisational skills and must be able to prioritise a fluctuating workload in order to meet the demands of the service.
- Provides agreed levels of support to CTT to maintain cover in the absence of peer/s.
- To evidence high levels of organisational skills.
- To evidence outstanding communication skills both written and verbal.
- Proficiency in the Microsoft Suite - This role will involve daily use of Microsoft Excel so there is an expectation that proficiency level is of an intermediate level.
- Proven experience of note taking skills/organising and minuting meetings - Live typing is to be expected with this role.
About us
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
Details
Date posted
04 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
263-CCG26-312-AD-A
Job locations
Civic Centre
Rickergate
Carlisle
CA3 8QG
United Kingdom
Job description
Job responsibilities
To express an interest in this post please describe your suitability and skills in line with the enclosed B4 Pathway Coordinator job description.
The successful applicant would start as soon as operationally able.
For informal discussions or site visits please refer to the contact information section.
Please note remote working opportunities cannot be considered for this role.
Please find attached job description for full details.
Advertising date : 4th September2026
Closing date : 18th September 2026
We welcome your application.
This vacancy may close early if a sufficient number of applications are received.
Job description
Job responsibilities
To express an interest in this post please describe your suitability and skills in line with the enclosed B4 Pathway Coordinator job description.
The successful applicant would start as soon as operationally able.
For informal discussions or site visits please refer to the contact information section.
Please note remote working opportunities cannot be considered for this role.
Please find attached job description for full details.
Advertising date : 4th September2026
Closing date : 18th September 2026
We welcome your application.
This vacancy may close early if a sufficient number of applications are received.
Person Specification
Education and Qualification
Essential
- OCR/RSA Level 3 qualification or equivalent in Word/Text Processing
- General level of education to O-Level/ GCSE or equivalent
Desirable
- Audio-typing qualification
- NVQ Level 3 or QCF Level 3 in Customer Care (or equivalent)
- NVQ Level 3 or QCF Level 3 in Business Administration (or equivalent)
Knowledge and Experience
Essential
- Word/text processing skills, OCR/RSA Level 3 qualification (or the equivalent) plus relevant experience Audio Typing qualification or demonstrable equivalent experience
- Working knowledge of Microsoft applications, including e-mail communication
- Ability to maintain and update Patient Information Systems e.g. RiO
- Knowledge and understanding of relevant clinical terminology (gained through relevant qualification and/or experience)
- Good working knowledge of office procedures
- Knowledge of NHS procedures and Policies
- Previous NHS administrative experience
- Experience of data collection and analysis
- Good organisational and planning skills
Desirable
- Knowledge and understanding of relevant clinical terminology (gained through relevant qualification and/or experience)
- Working knowledge of CPA, Mental Health Act and Safeguarding documentation and procedures
- Experience using stock ordering systems and petty cash systems
Skills and Competencies
Essential
- Excellent communication and interpersonal skills, both verbal and written
- Note-taking skills
Desirable
- Shorthand skills
Additional Requirements
Essential
- Able to meet the mobility requirements of the post
Education and Qualification
Essential
- OCR/RSA Level 3 qualification or equivalent in Word/Text Processing
- General level of education to O-Level/ GCSE or equivalent
Desirable
- Audio-typing qualification
- NVQ Level 3 or QCF Level 3 in Customer Care (or equivalent)
- NVQ Level 3 or QCF Level 3 in Business Administration (or equivalent)
Knowledge and Experience
Essential
- Word/text processing skills, OCR/RSA Level 3 qualification (or the equivalent) plus relevant experience Audio Typing qualification or demonstrable equivalent experience
- Working knowledge of Microsoft applications, including e-mail communication
- Ability to maintain and update Patient Information Systems e.g. RiO
- Knowledge and understanding of relevant clinical terminology (gained through relevant qualification and/or experience)
- Good working knowledge of office procedures
- Knowledge of NHS procedures and Policies
- Previous NHS administrative experience
- Experience of data collection and analysis
- Good organisational and planning skills
Desirable
- Knowledge and understanding of relevant clinical terminology (gained through relevant qualification and/or experience)
- Working knowledge of CPA, Mental Health Act and Safeguarding documentation and procedures
- Experience using stock ordering systems and petty cash systems
Skills and Competencies
Essential
- Excellent communication and interpersonal skills, both verbal and written
- Note-taking skills
Desirable
- Shorthand skills
Additional Requirements
Essential
- Able to meet the mobility requirements of the post
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
Address
Civic Centre
Rickergate
Carlisle
CA3 8QG
United Kingdom
Employer's website
https://www.cntw.nhs.uk/careers/ (Opens in a new tab)
Employer details
Employer name
Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
Address
Civic Centre
Rickergate
Carlisle
CA3 8QG
United Kingdom
Employer's website
https://www.cntw.nhs.uk/careers/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Administration Manager
Yvette Harkness
07870367470
Details
Date posted
04 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
263-CCG26-312-AD-A
Job locations
Civic Centre
Rickergate
Carlisle
CA3 8QG
United Kingdom
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