Data Quality Facilitator *Internal*

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North Cumbria Integrated Care NHS Foundation Trust Data Quality Facilitator *Internal*

The closing date is 24 September 2026

Apply for this job

Job summary

INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY

Data Quality Facilitator - Full Time 37.5 hours

We have an exciting opportunity for a dedicated and motivated individual to join the Data Quality Team as a Data Quality Facilitator. This post will be to assist the Data Quality and Patient Access Manager in the delivery of the trust's digital strategy.

The post will be responsible for ensuring that the systems and processes required to maintain good data quality in digital systems are in place and to support clinicians and managers within operational services in developing good practices in relation to data quality.

The post holder will also in collaboration with the information management team develop and maintain a range of data quality management tools to support the monitoring and analysis of data from patient information systems.

Main duties of the job

• Management - Carry out appraisals and one to one's for Data Quality Clerks, Assistant's and Officers within the Department on the request of the Team Lead. Provide Team Lead cover for holidays and sickness.
• Assist in the induction and training of new Data Quality staff to the Department, ensuring updating of the job guide, providing support and guidance.
• Undertake regular data quality checks and audits on data originating from clinical teams in order to ensure the data meets national data standards and requirements and is of the highest quality.
• Seeking resolution to data quality issues raised in the data quality reports by liaising with, and attending regular data quality meetings with, clinical and administrative staff across the Trust and by working in conjunction with colleagues in the information management team
• Assisting in the development of processes to ensure that data is recorded accurately by clinical teams
• Producing data reports and data quality KPIs to support the monitoring and evaluation of data quality
• Assisting in the development of balanced scorecards and dashboards to measure data quality performance
• Producing other internal and external data quality reports as required
• Reviewing external data quality reports and provide information on benchmarking
• Supporting the Development and implementation of reporting tools to aid the management of data quality
• Providing support and training to clinical and administrative staff on the use of the systems and tools.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

Being a clinically led organisation

Quality and safety at the heart of our Trust

A positive patient experience every time

A great place to work

Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Details

Date posted

10 September 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

262-A-26-8248231

Job locations

Maglona House

Carlisle

CA3 0HA

United Kingdom

Job description

Job responsibilities

JOB DESCRIPTION:

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP:

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies.

AHP - Return to Practice Job Advert information.This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information:

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Job description

Job responsibilities

JOB DESCRIPTION:

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP:

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies.

AHP - Return to Practice Job Advert information.This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information:

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

Essential

• oKnowledge of data quality and information management acquired through qualification to degree or equivalent level or relevant experience

Desirable

• oECDL
• oDiploma of IHRM
• oProject management qualification
• oCertificate in Information Governance

Knowledge and Experience

Essential

• oTwo years of experience working in an information management, health records, data quality or information governance role
• oExperience of developing presentations and training

Desirable

• Training qualification

Skills and Aptitudes

Essential

• oKnowledge of patient administration systems
• oKnowledge of current legislation in the area of health records management, data protection and confidentiality of personal information
• oKnowledge of standards and requirements in relation to information governance
• oAwareness of the evolving health and social care agenda)
• oHighly IT literate with working knowledge of Microsoft Office applications
• oAbility to work across professional and organisational boundaries
• oGood interpersonal skills and influencing abilities
• oPresentation skills
• oInterpretation, data collation and report writing
• oNegotiation and facilitation skills
• oIT skills
• oA good level of verbal and written communication skills
• oAbility to work within a team

Other requirements

Essential

• oExcellent inter-personal skills, good team player.
• oWilling to undertake personal development
• oFlexible working hours
• oClean driving licence
• oAbility to travel across the areas covered by the Trust
• oAbility to handle unreceptive reactions to information compliance issues
• oDrive, enthusiasm, commitment and resourcefulness
• oTeam player with a focus on achievement of corporate goals
• oLateral thinking
• oProblem solver
• oAnalytical
• oPromote equality and value diversity
• oDevelop a culture that promotes equality and diversity

Person Specification

Qualifications

Essential

• oKnowledge of data quality and information management acquired through qualification to degree or equivalent level or relevant experience

Desirable

• oECDL
• oDiploma of IHRM
• oProject management qualification
• oCertificate in Information Governance

Knowledge and Experience

Essential

• oTwo years of experience working in an information management, health records, data quality or information governance role
• oExperience of developing presentations and training

Desirable

• Training qualification

Skills and Aptitudes

Essential

• oKnowledge of patient administration systems
• oKnowledge of current legislation in the area of health records management, data protection and confidentiality of personal information
• oKnowledge of standards and requirements in relation to information governance
• oAwareness of the evolving health and social care agenda)
• oHighly IT literate with working knowledge of Microsoft Office applications
• oAbility to work across professional and organisational boundaries
• oGood interpersonal skills and influencing abilities
• oPresentation skills
• oInterpretation, data collation and report writing
• oNegotiation and facilitation skills
• oIT skills
• oA good level of verbal and written communication skills
• oAbility to work within a team

Other requirements

Essential

• oExcellent inter-personal skills, good team player.
• oWilling to undertake personal development
• oFlexible working hours
• oClean driving licence
• oAbility to travel across the areas covered by the Trust
• oAbility to handle unreceptive reactions to information compliance issues
• oDrive, enthusiasm, commitment and resourcefulness
• oTeam player with a focus on achievement of corporate goals
• oLateral thinking
• oProblem solver
• oAnalytical
• oPromote equality and value diversity
• oDevelop a culture that promotes equality and diversity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Maglona House

Carlisle

CA3 0HA

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Maglona House

Carlisle

CA3 0HA

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Patient Access and Data Quality Team Lead

Emma Dickson

[email protected]

01228603997

Details

Date posted

10 September 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

262-A-26-8248231

Job locations

Maglona House

Carlisle

CA3 0HA

United Kingdom

Supporting documents

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North Cumbria Integrated Care NHS Foundation Trust's privacy notice (opens in a new tab)

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