Allocations and Verifications Officer

Key Areas of Responsibility Allocations and Verifications Officer

1.Allocations and Verifications Officer Provide a high quality, customer focused and responsive housing allocation service to Lambeth tenants and residents applying for transfers and social housing by the efficient and timely allocation of Council housing and nominations to Housing Associations and Housing Co-operatives including various mobility schemes where appropriate.

2. Allocations and Verifications Officer Advertise properties and short-list prospective tenants by matching need and qualification criteria through the processes of the choice-based lettings scheme and make direct offers of properties in accordance with the Council’s Housing Allocation Scheme and related policies and procedures.

3.Allocations and Verifications Officer Apply rigour and undertake detailed and thorough investigations (conducting home visits where necessary), in the verification process and in the approval of all housing applications through the housing register maintaining a detailed knowledge and understanding of Lambeth’s Allocations scheme and associated policies and procedures.

4. Work closely with housing providers, including ALMOs and Registered Social Landlords, maintaining and developing effective day to day to day working relationships and monitor their performance ensuring the most effective use of total social rented stock in the borough.

5. Provide timely and accurate management information, data and produce detailed reports to assist with the monitoring and supply of the social housing stock.

6. Liaise and work closely with other peer groups across housing and other directorates that have a direct influence on the section promoting a joined up approach in the operational deployment of services.