Customer Service Administrator

Customer Service Coordinator (1 year Fixed term contract)

Salary: £30,000

Location: Canary Wharf

Hours: Monday - Friday 8am -5pm or 8:30am-5:30pm -full time office based

Perks: Social events, Christmas and Summer parties, office snack and treats!

We are currently looking for a Customer Coordinator to join a busy design and interiors company based in the heart of Canary Wharf.

This is an excellent opportunity for an organised and customer-focused individual who enjoys delivering exceptional service while supporting day-to-day administrative operations. The successful candidate will play a key role in ensuring customer enquiries are handled efficiently and accurately, contributing to a positive customer experience.

Duties:

• Acting as the first point of contact for customer enquiries
• Providing outstanding customer service and resolving queries in a timely and professional manner
• Processing customer orders, sample requests and documentation accurately
• Ensuring delivery schedules are met
• Responding to queries and providing quotations
• Maintaining and updating customer records
• Supporting the sales team and providing an after care service
• Building strong relationships with customers

Requirements for the role:

• Previous experience within an office based customer service, administration or customer support role is beneficial
• Excellent communication skills, both written and verbal
• Strong organisational skills with great attention to detail
• A proactive and positive approach to work
• Confidence using Microsoft Office, including Word, Excel and Outlook
• The ability to prioritise workloads and manage multiple tasks effectively

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.