Administrator
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East of England Community Health and Care NHS Trust Administrator
The closing date is 07 November 2026
Job summary
An exciting opportunity is available within Intermediate Care and Urgent Community Response Directorate, within the Recovery and Reablement Team.
We are looking for an enthusiastic individual to join the team and undertake a newly created administrator role, supporting the admission and discharges of patients from 28 Recovery and Reablement Beds across 2 care homes.
The Role is full time, 37.5 hours covering Monday to Friday
Interviews will be face to face and the job may close before the advertised end date if there are sufficient applications received.
Main duties of the job
The post holder will independently manage and prioritise a range of administrative and clerical duties.
Attending Multi disciplinary Meetings, transcribing notes and emailing them to relevant parties.
Monitoring the mail inbox and responding appropriately.
About us
Please be aware that East of England Community Health and Care NHS Trust will never ask applicants to pay fees at any stage of the recruitment process, including job applications, sponsorship arrangements, or employment offers. All recruitment communications and job applications should only be made through our official careers website and published contact details.
If you receive a suspicious job offer or recruitment-related communication, do not make any payments, share personal information, or provide identity documents. We encourage you to report the matter to your local police or relevant law enforcement agency. Any concerns relating to potential recruitment fraud should also be reported to our Local Counter Fraud Specialist (LCFS) as soon as possible.
Unfortunately, this role does not meet the criteria for sponsorship under the Skilled Worker or Health and Care Worker visa routes. Applications from candidates requiring sponsorship to work in the UK cannot be considered.
Details
Date posted
06 November 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
839-8388006-RB
Job locations
Block 10
Norwich Community Hospital
Norwich
NR2 3TU
United Kingdom
Job description
Job responsibilities
- Using a range of software systems including Systmone, Microsoft Office and other Trust systems to produce and maintain reports, letters, spreadsheets, data bases, presentations and service documentation
- Maintaining accurate patient records and administrative information in line with Trust policies and information governance requirements
- Inputting, updating and validating information on patient tracking systems
- Managing incoming and outgoing correspondence
- Monitoring the Recovery and Reablement inbox and responding to routine enquiries
- Supporting the administration of referrals into the Recovery and Reablement beds
Job responsibilities
- Using a range of software systems including Systmone, Microsoft Office and other Trust systems to produce and maintain reports, letters, spreadsheets, data bases, presentations and service documentation
- Maintaining accurate patient records and administrative information in line with Trust policies and information governance requirements
- Inputting, updating and validating information on patient tracking systems
- Managing incoming and outgoing correspondence
- Monitoring the Recovery and Reablement inbox and responding to routine enquiries
- Supporting the administration of referrals into the Recovery and Reablement beds
Person Specification
Qualifications
Essential
- GCSE's level 4/grade C or above in English and Maths or equivalent
- NVQ level 3 business administrations or equivalent experience
Experience
Essential
- Proven administration experience in a busy office environment
- Proven experience of working as part of a team
- Proven experience to organise and service meetings
- Good keyboard and IT skills
Desirable
- Knowledge of NHS
- Knowledge of Systmone/PAS
Skills, Abilities and Knowledge
Essential
- Comprehensive working knowledge of Microsoft Word, Excel and Outlook
- Typing skills
- Good organisational skills
- Proven ability to work on own initiative without direct supervision, prioritising and managing own workload
- Articulate calm, polite and well motivated
Desirable
- Enhanced IT skills
- Customer care skills
communication
Essential
- Able to communicate effectively in written and verbal English language
Other
Essential
- Flexible attitude and approach to work to meet needs of the service
- Able to make own transport arrangements
Qualifications
Essential
- GCSE's level 4/grade C or above in English and Maths or equivalent
- NVQ level 3 business administrations or equivalent experience
Experience
Essential
- Proven administration experience in a busy office environment
- Proven experience of working as part of a team
- Proven experience to organise and service meetings
- Good keyboard and IT skills
Desirable
- Knowledge of NHS
- Knowledge of Systmone/PAS
Skills, Abilities and Knowledge
Essential
- Comprehensive working knowledge of Microsoft Word, Excel and Outlook
- Typing skills
- Good organisational skills
- Proven ability to work on own initiative without direct supervision, prioritising and managing own workload
- Articulate calm, polite and well motivated
Desirable
- Enhanced IT skills
- Customer care skills
communication
Essential
- Able to communicate effectively in written and verbal English language
Other
Essential
- Flexible attitude and approach to work to meet needs of the service
- Able to make own transport arrangements
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
Block 10
Norwich Community Hospital
Norwich
NR2 3TU
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
Block 10
Norwich Community Hospital
Norwich
NR2 3TU
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Operations Manager
Jayde Reid
01603272302
Details
Date posted
06 November 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
839-8388006-RB
Job locations
Block 10
Norwich Community Hospital
Norwich
NR2 3TU
United Kingdom
Supporting documents
Supporting links (all open in new tabs)
Privacy notice
East of England Community Health and Care NHS Trust's privacy notice (opens in a new tab)
Support links
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