Administrator to the Guardian of Safe and Flexible Working (GOSFW)

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Swansea Bay University Health Board Administrator to the Guardian of Safe and Flexible Working (GOSFW)

The closing date is 16 November 2026

Apply for this job

Job summary

THIS POST IS FIXED TERM/SECONDMENT FOR 3 YEARS DUE TO FUNDING

IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST'.

Do you share our Health Board values; Caring for each other; working together; always improving?

We are seeking an organised and proactive individual to join the team to provide professional, efficient and effective administrative support to the Guardian of safe and flexible working to enable the Health Board/Trust to comply with the 2026 Terms and Conditions for Resident Doctors in relation to exception reporting. This is a fixed term role for 3 years in line with project and funding.

This is a varied administrative role supporting the Guardian in managing exception reporting for Resident Doctors. You will play an important part in helping the Health Board/Trust meet national Terms and Conditions, while also supporting staff wellbeing and patient safety. The role offers a mix of independent working and collaboration, where you'll communicate with a wide range of colleagues and help ensure processes run smoothly and efficiently.

Main duties of the job

In this role, you will monitor exception reports on a daily basis, ensuring they are reviewed within set timeframes and escalating any urgent safety concerns where necessary. You will analyse data to identify trends and support the development of action plans to address areas of concern.

Acting as a key point of contact, you will respond to queries from Resident Doctors and other staff, providing guidance and ensuring clear and professional communication at all times.

You will also help coordinate payments linked to exception reporting, maintain accurate records (including financial tracking), and support training sessions and meetings. Additionally, you will manage system access, maintain databases, produce reports, and ensure all information is handled securely and in line with organisational policies.

The successful candidate will contribute towards an atmosphere that is conductive to good client relations, particularly with regard to inter-personal skills and communication. They will also ensure compliance with Policies & Procedures as identified by Swansea Bay UHB.

We are looking for someone with:

• Strong administrative and organisational skills with attention to detail.
• Excellent communication and interpersonal abilities.
• Ability to work independently and as part of a team.
• Previous experience in HR administration or recruitment is desirable.
• IT proficiency and confidence in managing systems.

About us

We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.

There are also apprenticeships, work placementsand volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.

Details

Date posted

05 November 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,813 to £27,890 a year pro rata per annum

Contract

Fixed term

Duration

3 years

Working pattern

Part-time

Reference number

130-AC140-0926-A

Job locations

Swansea Bay University Health Board Headquarters

1 Talbot Gateway

Port Talbot

SA12 7BX

United Kingdom

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Person Specification

Qualifications and Knowledge

Essential

• Minimum GCSE grade A-C or equivalent in Maths and English NVQ III in Administration Knowledge of MS office suite

Desirable

• Knowledge of medical rotas and the terms and conditions for medical staff

Experience

Essential

• Prior experience working within an office environment.
• Experience with MS office.
• Knowledge of developing and managing databases.
• Ability to manipulate data to produce reports.

Skills and Attributes

Essential

• Excellent written and verbal communication skills, ability to develop good interpersonal working relationships. Numerate.
• Able to manipulate data and produce spreadsheets and reports, data entry and excellent keyboard skills.
• Able to develop databases and recording mechanisms in line with the requirements of the post and the policies and procedures of the employing organisation.

Desirable

• Welsh Language Skills are desirable in understanding, speaking, reading, and writing in Welsh.

Person Specification

Qualifications and Knowledge

Essential

• Minimum GCSE grade A-C or equivalent in Maths and English NVQ III in Administration Knowledge of MS office suite

Desirable

• Knowledge of medical rotas and the terms and conditions for medical staff

Experience

Essential

• Prior experience working within an office environment.
• Experience with MS office.
• Knowledge of developing and managing databases.
• Ability to manipulate data to produce reports.

Skills and Attributes

Essential

• Excellent written and verbal communication skills, ability to develop good interpersonal working relationships. Numerate.
• Able to manipulate data and produce spreadsheets and reports, data entry and excellent keyboard skills.
• Able to develop databases and recording mechanisms in line with the requirements of the post and the policies and procedures of the employing organisation.

Desirable

• Welsh Language Skills are desirable in understanding, speaking, reading, and writing in Welsh.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Swansea Bay University Health Board

Address

Swansea Bay University Health Board Headquarters

1 Talbot Gateway

Port Talbot

SA12 7BX

United Kingdom

Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Swansea Bay University Health Board

Address

Swansea Bay University Health Board Headquarters

1 Talbot Gateway

Port Talbot

SA12 7BX

United Kingdom

Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Medical Workforce Manager

Branwen Cobley

[email protected]

Details

Date posted

05 November 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,813 to £27,890 a year pro rata per annum

Contract

Fixed term

Duration

3 years

Working pattern

Part-time

Reference number

130-AC140-0926-A

Job locations

Swansea Bay University Health Board Headquarters

1 Talbot Gateway

Port Talbot

SA12 7BX

United Kingdom

Supporting documents

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Swansea Bay University Health Board's privacy notice (opens in a new tab)

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