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Ward Clerk

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South Tees Hospitals NHS Foundation Trust Ward Clerk

The closing date is 19 November 2026

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Job summary

To provide a high-quality efficient administration and clerical service to ward staff, visitors and patients.

To provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals.

To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning.

To input data regarding all admissions, transfers and discharges.

Main duties of the job

To assist in the provision of high standard care by providing a high quality efficient administration and clerical service to ward staff, visitors and patients.

Acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals facilitating effective communication.

To manage data on admissions, transfers and discharges, through electronic systems, ensuring information governance and confidentiality is kept at all times.

To work in a collaborative and co-operative manner and to recognise and respect their particular contribution within the care team.

About us

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

Details

Date posted

05 November 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

328-CSU5-8403511

Job locations

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

United Kingdom


Job description

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Job description

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Person Specification

Qualifications & Training

Essential

  • GCSE's A-C (Maths & English) or equivalent qualification or demonstrable experience
  • General IT skills

Desirable

  • Knowledge of hospital computer systems: Ecamis, MIYA, PACS, Webice, Medical Terminology
  • Previous ward clerk experience

Experience

Essential

  • Previous experience of working in a clerical environment

Desirable

  • Experience within the NHS

Knowledge and Skills

Essential

  • Well-developed computer skills
  • Well-developed interpersonal skills
  • Ability to communicate effectively and efficiently

Person Specification

Qualifications & Training

Essential

  • GCSE's A-C (Maths & English) or equivalent qualification or demonstrable experience
  • General IT skills

Desirable

  • Knowledge of hospital computer systems: Ecamis, MIYA, PACS, Webice, Medical Terminology
  • Previous ward clerk experience

Experience

Essential

  • Previous experience of working in a clerical environment

Desirable

  • Experience within the NHS

Knowledge and Skills

Essential

  • Well-developed computer skills
  • Well-developed interpersonal skills
  • Ability to communicate effectively and efficiently

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

United Kingdom


Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

United Kingdom


Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Ward 29 & Cardiology Monitored Bay Manager

Jane Miller

[email protected]

01642854529

Details

Date posted

05 November 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

328-CSU5-8403511

Job locations

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

United Kingdom


Privacy notice

South Tees Hospitals NHS Foundation Trust's privacy notice (opens in a new tab)

Support links

© Crown copyright

Market insight

47 115 £

Based on 66 offers with salary for Jobs in Middlesbrough

Full salary breakdown

South Tees Hospitals NHS Foundation Trust Middlesbrough

Receptionist

Salary not specified
Middlesbrough
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