Adult & Paediatric Administrator/Crisis Worker-Birmingham- F/T
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Mountain Healthcare Ltd Adult & Paediatric Administrator/Crisis Worker-Birmingham- F/T
The closing date is 26 November 2026
Job summary
Are you looking for a new and exciting alternative career path within the care sector? How would you like to work for an innovative and market-leading organisation? This is the perfect opportunity for a compassionate person with a desire to help others at the greatest time of need.
Main duties of the job
This Paediatric & Adult Administrator/Crisis Worker role will include:
As an organisation that 'does the right thing', we believe you will be empowered to make a difference.
Please note, all successful candidates will be subject to pre-employment checks including an Enhanced DBS check, two satisfactory references, and Police vetting NVVP Level 2 checks. Whilst the position may be based from one location, additional travel may be required, therefore a UK driving license is required for this role.
Because of the nature of this role, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e. We welcome applications for this Administrator/ Crisis Worker role from candidates with experience in care, social care, healthcare, and administration.
About us
Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice.
Details
Date posted
05 November 2026
Pay scheme
Other
Salary
£28,051 to £28,051 a year
Contract
Permanent
Working pattern
Full-time
Reference number
oc-1793876151-SCXMB
Job locations
Birmingham
B36 8GH
United Kingdom
Job description
Job responsibilities
The role of Administrator/Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the Centre, you will empower them to feel in control and where applicable, support them during the forensic examination process.
Each county has its own dedicated Sexual Assault Referral Centre (SARC), the service has been commissioned to improve the immediate medical response and aftercare offered to victims of sexual assault and rape. Mountain Healthcare are a specialist business already providing similar services to 20 other SARCs in locations across the UK.
This will be a dual role with both Administrator and Crisis Worker responsibilities.
You will based at the Horizon SARC, Birmingham
This is a full time vacancy of 40 hours per week.
Salary: £28051.32 per annum based on 40 hours FTE (£13.45 per hour)
Shift hours will be 9:00am - 5:00pm, Monday to Friday.
Driven by our values Be Kind and Do the Right Thing, Mountain Healthcare provides holistic and trauma-informed care that improves the immediate and long-term health outcomes of patients across the criminal justice system. Through innovative technologies and strategic partnerships, our expert clinicians ensure equal, effective and efficient services to all our patients and always put their health, safety and rights first.
Join the Best Provider, Make the Greatest Difference Clinical forensic healthcare is a rapidly growing career path as demand for specialist critical services has greatly increased in recent years. At Mountain Healthcare, we understand that to provide the highest quality services for our patients and customers, our people must be the best in the field.
We are proud to offer unrivalled staff training and development opportunities such as our unique Forensic Practitioner Gateway, our wide range of accredited and Continuing Professional Development (CPD) courses, and access to events across the health and justice sector.
DE&I Mountain Healthcare aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively, and valuing the differences that individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.
Company benefits
Job responsibilities
The role of Administrator/Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the Centre, you will empower them to feel in control and where applicable, support them during the forensic examination process.
Each county has its own dedicated Sexual Assault Referral Centre (SARC), the service has been commissioned to improve the immediate medical response and aftercare offered to victims of sexual assault and rape. Mountain Healthcare are a specialist business already providing similar services to 20 other SARCs in locations across the UK.
This will be a dual role with both Administrator and Crisis Worker responsibilities.
You will based at the Horizon SARC, Birmingham
This is a full time vacancy of 40 hours per week.
Salary: £28051.32 per annum based on 40 hours FTE (£13.45 per hour)
Shift hours will be 9:00am - 5:00pm, Monday to Friday.
Driven by our values Be Kind and Do the Right Thing, Mountain Healthcare provides holistic and trauma-informed care that improves the immediate and long-term health outcomes of patients across the criminal justice system. Through innovative technologies and strategic partnerships, our expert clinicians ensure equal, effective and efficient services to all our patients and always put their health, safety and rights first.
Join the Best Provider, Make the Greatest Difference Clinical forensic healthcare is a rapidly growing career path as demand for specialist critical services has greatly increased in recent years. At Mountain Healthcare, we understand that to provide the highest quality services for our patients and customers, our people must be the best in the field.
We are proud to offer unrivalled staff training and development opportunities such as our unique Forensic Practitioner Gateway, our wide range of accredited and Continuing Professional Development (CPD) courses, and access to events across the health and justice sector.
DE&I Mountain Healthcare aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively, and valuing the differences that individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.
Company benefits
Person Specification
Qualifications
Essential
- Experience of working with vulnerable adults and children.
- Knowledge and understanding of safeguarding children and adults.
- Knowledge and understanding confidentiality.
- Experience completing administrative duties
- IT Literate
- Work experience within an administration role; including data collection, excel spreadsheets, providing reports and manipulating data will be essential.
- Female only applicants
Desirable
- Can drive, and has access to a car.
- Experience of working with victims of sexual assault, or in a background in any other related area would be desirable however full training will be provided.
Qualifications
Essential
- Experience of working with vulnerable adults and children.
- Knowledge and understanding of safeguarding children and adults.
- Knowledge and understanding confidentiality.
- Experience completing administrative duties
- IT Literate
- Work experience within an administration role; including data collection, excel spreadsheets, providing reports and manipulating data will be essential.
- Female only applicants
Desirable
- Can drive, and has access to a car.
- Experience of working with victims of sexual assault, or in a background in any other related area would be desirable however full training will be provided.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Mountain Healthcare Ltd
Address
Birmingham
B36 8GH
United Kingdom
Employer's website
https://www.mountainhealthcare.co.uk/ (Opens in a new tab)
Employer details
Employer name
Mountain Healthcare Ltd
Address
Birmingham
B36 8GH
United Kingdom
Employer's website
https://www.mountainhealthcare.co.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
The Recruitment Team
The Recruitment Team
03302230099
Details
Date posted
05 November 2026
Pay scheme
Other
Salary
£28,051 to £28,051 a year
Contract
Permanent
Working pattern
Full-time
Reference number
oc-1793876151-SCXMB
Job locations
Birmingham
B36 8GH
United Kingdom
Supporting documents
Privacy notice
Mountain Healthcare Ltd's privacy notice (opens in a new tab)
Support links
© Crown copyright
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