Associate Director Estates & Facilities Operations
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North London NHS Foundation Trust Associate Director Estates & Facilities Operations
The closing date is 19 November 2026
Job summary
The postholder will provide senior strategic and operational leadership for the delivery of Hard and Soft Facilities Management services across the Trust's extensive estate of mental health services and sites.
Main duties of the job
The role will have overall responsibility for the effective management, performance and commercial governance of the Trust's high-value outsourced Facilities Management contracts, ensuring the delivery of safe, compliant, high-quality and cost-effective services that support the Trust's clinical and operational requirements.
The postholder will lead and develop the Trust's in-house Hard and Soft FM management teams, providing professional leadership, direction and oversight of contract management, operational performance, financial control, service improvement and contractor accountability.
The postholder will be required to demonstrate substantial expertise in Facilities Management, together with excellent commercial acumen, contractual knowledge and the ability to manage complex supplier relationships, negotiate effectively and protect the Trust's financial and operational interests.
The postholder will act as the nominated deputy to the Director of Estates & Facilities in relation to operational Estates and Facilities matters, representing the Directorate at senior management meetings, Trust committees and other relevant forums as required.
About us
North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.
Our Five-Year Strategy:
- We will provide consistently high-quality care closer to home.
- With our partners in North London and each borough we will ensure equity of outcome for all
- We will offer great places to work, providing staff with supportive environment to deliver outstanding care.
- We will be more effective as an organisation by pioneering research, quality improvement and technology.
Why NLFT?
- We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
- We promote flexible working and support staff with a range of health and wellbeing initiatives.
- NHS Discounts, generous annual leave and NHS pension scheme
- Excellent internal staff network
In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.
Details
Date posted
05 November 2026
Pay scheme
Agenda for change
Band
Band 8d
Salary
£103,102 to £117,560 a year per annum including HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
455-NLFT-8283883
Job locations
Trust HQ Centro Building
Centro 3 19 Mandela Street
London
NW1 0DU
United Kingdom
Job description
Job responsibilities
Strategic and Operational Leadership: Provide senior leadership and strategic direction for the delivery of Hard and Soft Facilities Management services across the Trusts extensive and dispersed estate, ensuring services are safe, effective, efficient, responsive and aligned with the Trusts clinical and corporate objectives.
Contract Management and Commercial Governance: Lead the strategic management and commercial oversight of the Trusts high-value outsourced Hard and Soft FM contracts, ensuring contractors meet their contractual obligations, performance standards, key performance indicators (KPIs) and service level agreements. Ensure robust contract governance, effective management of commercial risks, contractual disputes and variations, and the achievement of value for money. Provide strategic oversight and commercial management of any other related or ancillary service contracts that fall within the Estates and Facilities operational portfolio, as required.
Professional Leadership and Management: Provide effective leadership, direction and professional management of the Trusts in-house Hard and Soft FM teams, establishing and maintaining an effective client function, ensuring they have the necessary skills, resources, systems and processes to manage and monitor outsourced service providers, maintain operational control and hold contractors accountable for service delivery and performance.
This is not an exhaustive list, please see the attached Job Description and Person Specification for more information on the role requirements and duties.
Job description
Job responsibilities
Strategic and Operational Leadership: Provide senior leadership and strategic direction for the delivery of Hard and Soft Facilities Management services across the Trusts extensive and dispersed estate, ensuring services are safe, effective, efficient, responsive and aligned with the Trusts clinical and corporate objectives.
Contract Management and Commercial Governance: Lead the strategic management and commercial oversight of the Trusts high-value outsourced Hard and Soft FM contracts, ensuring contractors meet their contractual obligations, performance standards, key performance indicators (KPIs) and service level agreements. Ensure robust contract governance, effective management of commercial risks, contractual disputes and variations, and the achievement of value for money. Provide strategic oversight and commercial management of any other related or ancillary service contracts that fall within the Estates and Facilities operational portfolio, as required.
Professional Leadership and Management: Provide effective leadership, direction and professional management of the Trusts in-house Hard and Soft FM teams, establishing and maintaining an effective client function, ensuring they have the necessary skills, resources, systems and processes to manage and monitor outsourced service providers, maintain operational control and hold contractors accountable for service delivery and performance.
This is not an exhaustive list, please see the attached Job Description and Person Specification for more information on the role requirements and duties.
Person Specification
Qualifications
Essential
- Level of Educational or Professional Qualification
Skills/Abilities
Essential
- Skills/Abilities
Experience & Knowledge
Essential
- Experience & Knowledge
Qualifications
Essential
- Level of Educational or Professional Qualification
Skills/Abilities
Essential
- Skills/Abilities
Experience & Knowledge
Essential
- Experience & Knowledge
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
North London NHS Foundation Trust
Address
Trust HQ Centro Building
Centro 3 19 Mandela Street
London
NW1 0DU
United Kingdom
Employer's website
https://www.northlondonmentalhealth.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
North London NHS Foundation Trust
Address
Trust HQ Centro Building
Centro 3 19 Mandela Street
London
NW1 0DU
United Kingdom
Employer's website
https://www.northlondonmentalhealth.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Acting Director Estates & Facilities
Phil Wisson
07871324026
Details
Date posted
05 November 2026
Pay scheme
Agenda for change
Band
Band 8d
Salary
£103,102 to £117,560 a year per annum including HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
455-NLFT-8283883
Job locations
Trust HQ Centro Building
Centro 3 19 Mandela Street
London
NW1 0DU
United Kingdom
Supporting documents
Privacy notice
North London NHS Foundation Trust 's privacy notice (opens in a new tab)
Support links
© Crown copyright
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