(**) Cardiac Centre Receptionist

Job Advert

Skip to main content

document.body.className = ((document.body.className) ? document.body.className + ' js-enabled' : 'js-enabled');

Cookies on NHS Jobs

We've put some small files called cookies on your device to help us make improvements to our site.

To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose.

Accept analytics cookies Do not accept analytics cookies

Jobs

Menu

• Sign in
• Create an account

• English
• Cymraeg

Menu

Close menu

• Search
• Sign in
• Create an account
• Display in Welsh (Cymraeg)

• Search
• Sign in
• Create an account
• Display in Welsh (Cymraeg)

BETA

Your feedback will help us to improve this service.

Mid and South Essex NHS Foundation Trust

(**) Cardiac Centre Receptionist

The closing date is 08 November 2026

Apply for this job

Job summary

We have an exciting opportunity to join the Cardiac Department as a Receptionist, working full-time (37.5 hours per week). The successful candidate will provide a professional and welcoming reception service, acting as a key point of contact for patients, visitors and staff.

The role involves carrying out a full range of reception and administrative duties, supporting the smooth day-to-day operation of the department. The postholder will work closely with a multidisciplinary team, demonstrating excellent communication, organisational skills and a commitment to delivering high-quality patient care and customer service.

Main duties of the job

Support the delivery of a high-quality outpatient service by monitoring clinic standards, ensuring data quality, excellent customer service and patient confidentiality. The role is responsible for responding to patient enquiries, concerns and complaints, resolving issues where appropriate and escalating when necessary.

The postholder will promote a safe environment for patients and staff, identifying and reporting risks in line with Trust policy. They will ensure equitable access to appointments regardless of referral route and work within Trust RTT, diagnostic and cancer access standards to support timely patient care and performance targets.

About us

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Details

Date posted

05 November 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year

Per Annum (Pro Rata for Part Time)

Contract

Permanent

Working pattern

Full-time

Reference number

390-NR-CTC-BR-1916

Job locations

Cardiac Centre

Court Road

Chelmsford

CM1 7ET

United Kingdom

Job description

Job responsibilities

For more information on this varied and rewarding role, please see the attached Job Description.We look forward to your application!Please be aware that we reserve the right to close the vacancy early should a high number of applications be received.Unfortunately, there is no Visa Sponsorship available for this role. Whilst we are able to employ candidates on a graduate Visa, we are unable to offer sponsorship once the graduate visa expires.

Job description

Job responsibilities

For more information on this varied and rewarding role, please see the attached Job Description.We look forward to your application!Please be aware that we reserve the right to close the vacancy early should a high number of applications be received.Unfortunately, there is no Visa Sponsorship available for this role. Whilst we are able to employ candidates on a graduate Visa, we are unable to offer sponsorship once the graduate visa expires.

Person Specification

Experience

Essential

• Working in a customer care environment
• Experience in a receptionist role or call centre agent, ideally in an NHS Trust

Desirable

• Working experience within the NHS
• Working knowledge of the Patient Administration System Lorenzo and Tomcat

Skills

Essential

• Effective written communication and interpersonal skills

Qualifications

Essential

• GCSE level or equivalent standard of education.
• Basic IT literacy - working with Word, Excel and Outlook

Desirable

• ECDL

Person Specification

Experience

Essential

• Working in a customer care environment
• Experience in a receptionist role or call centre agent, ideally in an NHS Trust

Desirable

• Working experience within the NHS
• Working knowledge of the Patient Administration System Lorenzo and Tomcat

Skills

Essential

• Effective written communication and interpersonal skills

Qualifications

Essential

• GCSE level or equivalent standard of education.
• Basic IT literacy - working with Word, Excel and Outlook

Desirable

• ECDL

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Cardiac Centre

Court Road

Chelmsford

CM1 7ET

United Kingdom

Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Cardiac Centre

Court Road

Chelmsford

CM1 7ET

United Kingdom

Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Service Manager

Michelle Colton

[email protected]

03004438812

Details

Date posted

05 November 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year

Per Annum (Pro Rata for Part Time)

Contract

Permanent

Working pattern

Full-time

Reference number

390-NR-CTC-BR-1916

Job locations

Cardiac Centre

Court Road

Chelmsford

CM1 7ET

United Kingdom

Supporting documents

Privacy notice

Mid and South Essex NHS Foundation Trust's privacy notice (opens in a new tab)

Support links

• Privacy policy
• Terms and conditions
• Accessibility Statement
• Cookies
• Help and guidance

© Crown copyright