Domestic Services - St. Mary's Hospital
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Imperial College Healthcare NHS Trust Domestic Services - St. Mary's Hospital
The closing date is 11 November 2026
Job summary
Come and join our Hotel Services Team, we're offering an exciting opportunity to join permanent roles within our Hotel Services - Domestic Services.
This is more than a cleaning role--it's a chance to be part of a team that directly supports patient wellbeing and contributes to the smooth running of our hospitals. If you take pride in your work and want to grow within a supportive and professional environment, we'd love to hear from you.
Main duties of the job
- Ensure a clean, safe, and welcoming environment for patients, staff, and visitors.
- Deliver exceptional customer care with courtesy, efficiency, and a commitment to a positive patient experience.
- Provide a high-quality cleaning service in line with Trust policies and the National Standards of Cleanliness 2025.
- Actively contribute to raising standards and improving service delivery.
- Uphold Infection Control Policies and consistently demonstrate behaviours aligned with Trust Values, helping to minimise healthcare-associated risks
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Details
Date posted
04 November 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£31,066 a year pa inclusive
Contract
Permanent
Working pattern
Full-time
Reference number
290-HS-34
Job locations
St. Mary's Hospital
Praed Street
London
W2 1NY
United Kingdom
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert.
Person Specification
Education/ Qualifications
Essential
- GCSE English or equivalent
Desirable
- NVQ Healthcare support services, BICSc CPSS
Experience
Essential
- Working within a cleaning team, dealing with waste, smells, bodily excretions and dirt
Desirable
- Previous experience of working within domestic services, other hotel services or health care departments
- Previous experience in a customer facing role
Skills/Knowledge/ Abilities
Essential
- Ability to work on own initiative as well as part of a team
Desirable
- Previous experience of working within domestic services, other hotel services or health care departments
- Previous experience in a customer facing role
Education/ Qualifications
Essential
- GCSE English or equivalent
Desirable
- NVQ Healthcare support services, BICSc CPSS
Experience
Essential
- Working within a cleaning team, dealing with waste, smells, bodily excretions and dirt
Desirable
- Previous experience of working within domestic services, other hotel services or health care departments
- Previous experience in a customer facing role
Skills/Knowledge/ Abilities
Essential
- Ability to work on own initiative as well as part of a team
Desirable
- Previous experience of working within domestic services, other hotel services or health care departments
- Previous experience in a customer facing role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Imperial College Healthcare NHS Trust
Address
St. Mary's Hospital
Praed Street
London
W2 1NY
United Kingdom
Employer's website
https://www.imperial.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Imperial College Healthcare NHS Trust
Address
St. Mary's Hospital
Praed Street
London
W2 1NY
United Kingdom
Employer's website
https://www.imperial.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Domestic Services Manager
Amadu bah
Details
Date posted
04 November 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£31,066 a year pa inclusive
Contract
Permanent
Working pattern
Full-time
Reference number
290-HS-34
Job locations
St. Mary's Hospital
Praed Street
London
W2 1NY
United Kingdom
Supporting documents
Privacy notice
Imperial College Healthcare NHS Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
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