Ward Clerk

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South Tees Hospitals NHS Foundation Trust Ward Clerk

The closing date is 18 November 2026

Apply for this job

Job summary

Applicants are invited to apply for a part time ward clerk post on Ward 8 at James Cook University Hospital.

We are looking for a motivated, enthusiastic, confident person who can demonstrate excellent communication skills, havegood organisational skills and the ability to work usingtheir own initiative.

Main duties of the job

We require a friendly and approachable person with a professional manner, who able to work well under pressure. Telephone and computer skills are a requirement and excellent communication and organisational skills are essential, flexibility will be required as part of the role.

Working closely with the multi-disciplinary team, we are looking for someone who is a good team player. The role will involve direct contact with patients, relatives and other members of the public.

The successful candidate must be able to prioritise their workload to fit around the busy ward environment. Reception duties are a large part of the role as well as handling public enquiries. Previous experience of working in a similar role in an NHS setting would be an advantage however full training will be given.

About us

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.

Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.

We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.

We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

Details

Date posted

04 November 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum (pro rata)

Contract

Permanent

Working pattern

Part-time

Reference number

328-DUG-8315934-A

Job locations

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

United Kingdom

Job description

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Job description

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Person Specification

Qualifications & Training

Essential

• GCSE's A-C (Maths & English) or equivalent qualification or experience
• NVQ 2 in Business Administration or equivalent experience

Experience

Essential

• Previous experience of working in a clerical environment

Desirable

• Experience within the NHS

Personal Attributes

Essential

• Ability to work well within a team.
• Flexible to meet the needs of the service.
• Demonstrates a caring attitude to patients and colleagues.
• Places the patient at the centre of all they do.
• Receptive to the change process.
• Values the ideas and opinions of others.
• Uses own initiative.

Knowledge and Skills

Essential

• Well-developed interpersonal skills
• Ability to communicate effectively and efficiently
• Well-developed computer skills

Desirable

• Working towards advanced computer skills

Person Specification

Qualifications & Training

Essential

• GCSE's A-C (Maths & English) or equivalent qualification or experience
• NVQ 2 in Business Administration or equivalent experience

Experience

Essential

• Previous experience of working in a clerical environment

Desirable

• Experience within the NHS

Personal Attributes

Essential

• Ability to work well within a team.
• Flexible to meet the needs of the service.
• Demonstrates a caring attitude to patients and colleagues.
• Places the patient at the centre of all they do.
• Receptive to the change process.
• Values the ideas and opinions of others.
• Uses own initiative.

Knowledge and Skills

Essential

• Well-developed interpersonal skills
• Ability to communicate effectively and efficiently
• Well-developed computer skills

Desirable

• Working towards advanced computer skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

United Kingdom

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

United Kingdom

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Ward Manager

Kat Hinchley

[email protected]

01642854508

Details

Date posted

04 November 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum (pro rata)

Contract

Permanent

Working pattern

Part-time

Reference number

328-DUG-8315934-A

Job locations

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

United Kingdom

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South Tees Hospitals NHS Foundation Trust's privacy notice (opens in a new tab)

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