Support worker
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NHS England Support worker
The closing date is 16 November 2026
Job summary
This role is to support 2 individual's who work within the mental health, learning disabilities and neurodiverse teams.
Hours are 16 hours per week and currently the hours are negotiable based on the 2 individual's needs and the successful candidate.
This role provides dedicated one-to-one administrative support to a Senior Lived Experience Adviser who has a learning disability (8 hours) and an individual who is neurodiverse. The purpose of the role is to ensure they are fully supported to carry out duties within NHS England's Mental Health, Learning Disability and Autism Quality Transformation Programme and the learning disabilities engagement team. You will provide administrative, organisational, and practical support so that their views and experiences can meaningfully contribute to national policy, programmes, and service improvement.-to-one
The role is mainly remote, however the post-holder will be required to travel to the office on an ad hoc basis, to provide in-person support. This day is flexible and can be agreed based on need.
Main duties of the job
Direct Support to the Lived Experience Adviser
- Provide administrative and organisational support.
- Assist with managing emails, diaries, appointments, and work priorities.
- Help with reading, understanding, and responding to information.
- Maintain confidentiality and handle all information sensitively.
Communication and Accessibility
- Help turn complex information into clear, accessible language.
- Support the creation of plain-English and easy-read materials.
- Ensure the adviser's views and contributions are accurately represented.
Administrative and Digital Support
- Support the set-up and use of Microsoft Teams and other digital tools.
- Take notes, arrange meetings, and keep accurate records when required.
- Assist with preparing documents, presentations, and reports.
Wellbeing and Co-productive Working
- Work in a supportive and respectful way to help the adviser feel confident and comfortable in his role.
- Support colleagues to work inclusively and effectively with him.
About us
NHS England's purpose is to create the conditions for an ambitious and high quality NHS. We empower our people and partners to solve problems, provide outstanding care for every patient and improve the nation's health.
Our 7 regional teams work directly with systems and NHS providers across the country. Each region acts as the interface between national strategy and local delivery, overseeing performance, supporting improvement and enabling transformation at scale.
In March 2025, the Government announced that NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department.
Details
Date posted
03 November 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year pro rata
Contract
Permanent
Working pattern
Part-time, Job share, Flexible working
Reference number
990-PAD-EC5905-E
Job locations
Wellington Place
Leeds
LS1 4AP
United Kingdom
Job description
Job responsibilities
Supporting 2 individual's who work within two teams. Hours are 16 per week but we are flexible.
You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents
Job description
Job responsibilities
Supporting 2 individual's who work within two teams. Hours are 16 per week but we are flexible.
You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents
Person Specification
Experience of supporting people with a learning disability and/or neurodiversity essential
Essential
- Experience of supporting people with a learning disability and/or neurodiversity is essential
Essential
Essential
- Effective communication skills both written and verbal
- Ability to work under pressure
- Effective team working
Desirable
- Educated to NVQ 4 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
Experience of supporting people with a learning disability and/or neurodiversity essential
Essential
- Experience of supporting people with a learning disability and/or neurodiversity is essential
Essential
Essential
- Effective communication skills both written and verbal
- Ability to work under pressure
- Effective team working
Desirable
- Educated to NVQ 4 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NHS England
Address
Wellington Place
Leeds
LS1 4AP
United Kingdom
Employer's website
https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)
Employer details
Employer name
NHS England
Address
Wellington Place
Leeds
LS1 4AP
United Kingdom
Employer's website
https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Quality Transformation Lead
Helen McPrice
07730379697
Details
Date posted
03 November 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year pro rata
Contract
Permanent
Working pattern
Part-time, Job share, Flexible working
Reference number
990-PAD-EC5905-E
Job locations
Wellington Place
Leeds
LS1 4AP
United Kingdom
Supporting documents
Privacy notice
NHS England's privacy notice (opens in a new tab)
Support links
© Crown copyright
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