Neonatal Personal Secretary
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Betsi Cadwaladr University Health Board Neonatal Personal Secretary
The closing date is 10 November 2026
Job summary
Fixed Term for 12 months due to needs of the service
Full time - 37.5 hours per week (Monday - Friday)
We are looking to recruit an enthusiastic, motivated person who will provide secretarial support within the Neonatal Service within Children & Young People's Division based at Glan Clwyd.
Main duties of the job
The successful candidate will have a good standard of education, excellent communication skills, be able to work on their own initiative and be efficient and organised with their own workload. The candidate should also have excellent keyboard skills and experience of Microsoft Office Package. The post holder will be expected to undertake a variety of duties within the role including covering the Neonatal ward clerk role when required.
A good telephone manner essential. The ability to speak Welsh would be beneficial but is not essential. The post holder will be required to demonstrate a professional and sensitive manner and maintain confidentiality at all times.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Betsi Cadwaladr University Health Board (BCUHB) is the largest health organisation in Wales, serving a population of almost 700,000 people across the six counties of North Wales (Angelsey, Gwynedd, Conwy, Denbighshire, Flintshire and Wrexham).
This area is geographically diverse, comprising of large rural areas, an extensive coastline, a number of large population centers and industrial areas. It offers spectacular landscapes and a rich cultural heritage - many of the population we serve speak both Welsh and English.
We employ around 16,000 staff and have an annual budget of around £1.1 billion. As a fully integrated organisation we commission and provide a full range of primary, community, mental health, and acute and elective hospital services.
Details
Date posted
03 November 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£26,813 to £27,890 a year per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
050-AC290-1126
Job locations
Glan Clwyd Hospital
Sarn Lane
Bodelwyddan
LL18 5UJ
United Kingdom
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- NVQ Business Administration L3 or equivalent experience. RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft word. IT related qualification CLAIT plus /ECDL or equivalent.
- Knowledge of a range of administrative processes. Experience of working in a busy office environment. . Competently communicates professionally and effectively with all levels of staff both verbally and in writing. Proficient in use of Microsoft office applications. Experienced in planning organising and prioritise own workload. Flexible and adaptable to changing service demands. Excellent organisational skills.
- Evidence of Continual Personal development. Ability to deal with sensitive information.
- Team player. Approachable /Friendly Confident manner. Reliable. Develops own practice through reflection and learning. Empathetic.
- Able to travel to meet the requirements of the post.
Desirable
- AMSPAR - City & Guilds L3. NVQ Customer Service L3.
- Experience of working within the NHS.
- Minute-taking skills.
- Knowledge of NHS Organisations. Medical terminology.
- Welsh Speaking.
Experience
Essential
- Previous secretarial experience
- Experience of working in a busy office
Desirable
- Minute taking experience
Qualifications
Essential
- NVQ Business Administration L3 or equivalent experience. RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft word. IT related qualification CLAIT plus /ECDL or equivalent.
- Knowledge of a range of administrative processes. Experience of working in a busy office environment. . Competently communicates professionally and effectively with all levels of staff both verbally and in writing. Proficient in use of Microsoft office applications. Experienced in planning organising and prioritise own workload. Flexible and adaptable to changing service demands. Excellent organisational skills.
- Evidence of Continual Personal development. Ability to deal with sensitive information.
- Team player. Approachable /Friendly Confident manner. Reliable. Develops own practice through reflection and learning. Empathetic.
- Able to travel to meet the requirements of the post.
Desirable
- AMSPAR - City & Guilds L3. NVQ Customer Service L3.
- Experience of working within the NHS.
- Minute-taking skills.
- Knowledge of NHS Organisations. Medical terminology.
- Welsh Speaking.
Experience
Essential
- Previous secretarial experience
- Experience of working in a busy office
Desirable
- Minute taking experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Betsi Cadwaladr University Health Board
Address
Glan Clwyd Hospital
Sarn Lane
Bodelwyddan
LL18 5UJ
United Kingdom
Employer's website
https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)
Employer details
Employer name
Betsi Cadwaladr University Health Board
Address
Glan Clwyd Hospital
Sarn Lane
Bodelwyddan
LL18 5UJ
United Kingdom
Employer's website
https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Operational Lead Manager For Neonatal Service
Fiona Lewis
03000844447
Details
Date posted
03 November 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£26,813 to £27,890 a year per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
050-AC290-1126
Job locations
Glan Clwyd Hospital
Sarn Lane
Bodelwyddan
LL18 5UJ
United Kingdom
Supporting documents
Privacy notice
Betsi Cadwaladr University Health Board's privacy notice (opens in a new tab)
Support links
© Crown copyright
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