Clinical Systems Workflow Lead

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University Hospitals Coventry and Warwickshire NHS Trust Clinical Systems Workflow Lead

The closing date is 17 November 2026

Apply for this job

Job summary

Clinical Systems Workflow Lead will provide specialist support in understanding local clinical and operational workflows and requirements, translating that to accurate current state/future state workflows. The post holder will work with clinical and operational services to develop the processes and system design for an agreed Cerner EPR module, leading to a successful implementation and optimisation of Clinical systems.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Main duties of the job

• Support the development, implementation and optimisation of Cerner EPR modules across the Trust.
• Lead change activities for designated modules, gathering requirements from clinical and operational Subject Matter Experts and translating these into current and future-state workflows.
• Liaise with clinical and operational teams, IT departments, Business Analysts and system suppliers to ensure system design meets organisational and user requirements.
• Undertake system configuration and build to support approved pathway improvements and localise standard system functionality.
• Participate in workshops, stakeholder engagement, resolve conflicting requirements and influence teams to support change.
• Maintain Data Collection Workbooks and other programme documentation to a high standard of accuracy.
• Identify dependencies, system interfaces, risks and potential conflicts with other digital projects, escalating issues to the appropriate Workstream Lead.
• Lead system, integration and User Acceptance Testing (UAT), coordinate end-user sign-off and contribute to training plans and delivery.
• Identify opportunities for continuous improvement and manage change requests in accordance with established processes.
• Prioritise competing demands, deliver work within agreed timescales and contribute positively to the EPR Programme team, promoting collaboration and Trust values.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Details

Date posted

03 November 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

218-AC-B6-8404154

Job locations

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX

United Kingdom

Job description

Job responsibilities

• Support the development, implementation and optimisation of Cerner EPR modules across the Trust.
• Lead change activities for designated modules, gathering requirements from clinical and operational Subject Matter Experts and translating these into current and future-state workflows.
• Liaise with clinical and operational teams, IT departments, Business Analysts and system suppliers to ensure system design meets organisational and user requirements.
• Undertake system configuration and build to support approved pathway improvements and localise standard system functionality.
• Participate in workshops, stakeholder engagement, resolve conflicting requirements and influence teams to support change.
• Maintain Data Collection Workbooks and other programme documentation to a high standard of accuracy.
• Identify dependencies, system interfaces, risks and potential conflicts with other digital projects, escalating issues to the appropriate Workstream Lead.
• Lead system, integration and User Acceptance Testing (UAT), coordinate end-user sign-off and contribute to training plans and delivery.
• Identify opportunities for continuous improvement and manage change requests in accordance with established processes.
• Prioritise competing demands, deliver work within agreed timescales and contribute positively to the EPR Programme team, promoting collaboration and Trust values.

For further details please see the attached job description.

Job description

Job responsibilities

• Support the development, implementation and optimisation of Cerner EPR modules across the Trust.
• Lead change activities for designated modules, gathering requirements from clinical and operational Subject Matter Experts and translating these into current and future-state workflows.
• Liaise with clinical and operational teams, IT departments, Business Analysts and system suppliers to ensure system design meets organisational and user requirements.
• Undertake system configuration and build to support approved pathway improvements and localise standard system functionality.
• Participate in workshops, stakeholder engagement, resolve conflicting requirements and influence teams to support change.
• Maintain Data Collection Workbooks and other programme documentation to a high standard of accuracy.
• Identify dependencies, system interfaces, risks and potential conflicts with other digital projects, escalating issues to the appropriate Workstream Lead.
• Lead system, integration and User Acceptance Testing (UAT), coordinate end-user sign-off and contribute to training plans and delivery.
• Identify opportunities for continuous improvement and manage change requests in accordance with established processes.
• Prioritise competing demands, deliver work within agreed timescales and contribute positively to the EPR Programme team, promoting collaboration and Trust values.

For further details please see the attached job description.

Person Specification

Qualifications

Essential

• oEducated to post graduate diploma degree level in relevant subject or equivalent level qualification or significant experience more than degree level of working at a similar level in specialist area oChange Management in an NHS environment

Desirable

• oProject management qualification oMaintenance training in a Cerner module

Experience

Essential

• oAbility to lead staff as well as delegate tasks appropriately oEvidence of driving and supporting organisational change oNHS experience including work with clinical staff oAbility to communicate highly complex issues to a wide audience oAbility to lead change through strong leadership and communication ability oAbility to present complex models for change and project plans at a senior trust level oProduce policy and procedures to implement changes in working practice oOngoing audit of change programmes identifying any conflicts or risks and dealing with effectively oProven experience of undertaking change management within the NHS

Desirable

• oExperience of working on one or some of the following Cerner EPR modules: oPAS oED oOrder Comms oClinical Documentation oMedicine Management oTheatres and Anaesthesia oCritical Care oBed Management & Patient Flow oVital Links oMedical Records oAdvanced Decision Support oLocation, Security & Users oKnowledge of the: oNational Agenda for IT in the NHS oManagement experience in a large organisation (2,000+ staff) in a Change role

Knowledge

Essential

• oKnowledge of health information systems oUnderstanding of Policy/Service development

Desirable

• oA good understanding of current issues relating to the NHS oComprehensive knowledge of project principles, techniques and tools, such as Prince 2 Foundation oand Microsoft Project

Skills

Essential

• oExcellent communication skills including presenting to large groups. oAble to prioritise and meet deadlines effectively oAble to concentrate for long periods of time oGood management of own and others time oAble to use initiative and make decisions oAnalyses problems and implements effective and appropriate solutions oExcellent level of verbal and written communication skills in order to effectively communicate complex, sensitive or contentious issues oAble to work as a key member of a team and be responsive to frequent interruptions which place an additional demand on time. oAbility to work with diverse multidisciplinary groups to achieve project objectives oExcellent organisational skills and sound management of own time and workload oExcellent interpersonal and influencing skills oAssertiveness skills oGood presentation skills and an ability to train others.

Commitment to Trust Values and Behaviours

Essential

• oEvidence of demonstrating the Trust Values (Compassion, Openness, Pride, Partnership, Improve, Learn and Respect) and the associated Values in Action behaviours in the workplace. oFor posts with managerial responsibility only Evidence of promoting equality, diversity and inclusion, and ensuring fair and equitable practices throughout your work experience. Evidence of promoting a culture which helps individuals live behaviours aligned to our Trust Values (Compassion, Openness, Pride, Partnership, Improve, Learn and Respect)

Person Specification

Qualifications

Essential

• oEducated to post graduate diploma degree level in relevant subject or equivalent level qualification or significant experience more than degree level of working at a similar level in specialist area oChange Management in an NHS environment

Desirable

• oProject management qualification oMaintenance training in a Cerner module

Experience

Essential

• oAbility to lead staff as well as delegate tasks appropriately oEvidence of driving and supporting organisational change oNHS experience including work with clinical staff oAbility to communicate highly complex issues to a wide audience oAbility to lead change through strong leadership and communication ability oAbility to present complex models for change and project plans at a senior trust level oProduce policy and procedures to implement changes in working practice oOngoing audit of change programmes identifying any conflicts or risks and dealing with effectively oProven experience of undertaking change management within the NHS

Desirable

• oExperience of working on one or some of the following Cerner EPR modules: oPAS oED oOrder Comms oClinical Documentation oMedicine Management oTheatres and Anaesthesia oCritical Care oBed Management & Patient Flow oVital Links oMedical Records oAdvanced Decision Support oLocation, Security & Users oKnowledge of the: oNational Agenda for IT in the NHS oManagement experience in a large organisation (2,000+ staff) in a Change role

Knowledge

Essential

• oKnowledge of health information systems oUnderstanding of Policy/Service development

Desirable

• oA good understanding of current issues relating to the NHS oComprehensive knowledge of project principles, techniques and tools, such as Prince 2 Foundation oand Microsoft Project

Skills

Essential

• oExcellent communication skills including presenting to large groups. oAble to prioritise and meet deadlines effectively oAble to concentrate for long periods of time oGood management of own and others time oAble to use initiative and make decisions oAnalyses problems and implements effective and appropriate solutions oExcellent level of verbal and written communication skills in order to effectively communicate complex, sensitive or contentious issues oAble to work as a key member of a team and be responsive to frequent interruptions which place an additional demand on time. oAbility to work with diverse multidisciplinary groups to achieve project objectives oExcellent organisational skills and sound management of own time and workload oExcellent interpersonal and influencing skills oAssertiveness skills oGood presentation skills and an ability to train others.

Commitment to Trust Values and Behaviours

Essential

• oEvidence of demonstrating the Trust Values (Compassion, Openness, Pride, Partnership, Improve, Learn and Respect) and the associated Values in Action behaviours in the workplace. oFor posts with managerial responsibility only Evidence of promoting equality, diversity and inclusion, and ensuring fair and equitable practices throughout your work experience. Evidence of promoting a culture which helps individuals live behaviours aligned to our Trust Values (Compassion, Openness, Pride, Partnership, Improve, Learn and Respect)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX

United Kingdom

Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX

United Kingdom

Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Clinical Systems Manager

Rukhsana Janjua

[email protected]

Details

Date posted

03 November 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

218-AC-B6-8404154

Job locations

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX

United Kingdom

Supporting documents

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University Hospitals Coventry and Warwickshire NHS Trust's privacy notice (opens in a new tab)

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