Dental Clinical Assistant / Receptionist

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Wirral Community Health and Care NHS Foundation Trust Dental Clinical Assistant / Receptionist

The closing date is 17 November 2026

Apply for this job

Job summary

Applications are invited for 3 permanent part time roles within the Specialised Dental Service.

The roles are mixed roles, providing the reprocessing of reusable dental equipment and decontamination of the dental environment and also some patient facing reception duties within our dental clinics. The roles are based at our dental clinics across Wirral - currently in Wallasey (including the Leasowe area) and Birkenhead. The successful candidates will be expected to work flexibly across all sites where required and should also be able to move around between different sites during the working day as required.

On occasion, administrative support may also be provided at our dental clinics or dental office, based in Wallasey.

The posts available are:

POST 1 - 1 x 15 hours post (Monday + Wednesday 8.30am- 5pm)

POST 2 - 1 X 23 hours post (Monday - Thursday 11.30am-4.30pm + Friday 12.30pm-4pm)

POST 3 - 1 x 18 hours post (Monday 8.30-17.00; Thursday 8.30-17.00; Friday 13.30-16.30)

Candidates should state which post they are applying for in their application.

Main duties of the job

Dental Clinical Assistant / Receptionist - reprocessing of reusable dental equipment and decontamination of the dental environment within the dental clinic and the provision of patient facing reception / administrative duties within our dental clinic and the

About us

Wirral Community Health and Care NHS Foundation Trust has been rated as Good by CQC (Dec 2023) with some outstanding areas.

As an aspiring outstanding Trust we have numerous policies and procedures in place which provide standard organisational ways of working, in line with organisational objectives, relevant legislation and requirements. Policies allow for continuity and consistency within the Trust. Employees must abide by and adhere to all Wirral Community NHS Trust's policies, at all times.

Details

Date posted

03 November 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

844-8378786

Job locations

Victoria Central Dental Clinic

Mill Lane

Wirral

CH44 5UF

United Kingdom

Job description

Job responsibilities

Clinical Duties

• To inspect, clean and sterilise reusable instruments for use in a dental clinic using automated equipment to nationally agreed standards.
• To operate a washer disinfector and autoclave.
• To accurately pack and record sterilised instruments.
• Daily maintenance of the cleaning equipment and care environment.
• Obtain and provide data as required
• Complete stock and date checks of dental materials and dental equipment as required

Administrative Duties

• Greeting patients.
• Provide general reception duties as requested.
• Book appointments using the Dentally patient record system.
• Collect and record patient charges
• Filing and scanning patient records.
• Answer telephone calls from the general public and healthcare professionals.
• Undertake training required to ensure quality of service to agreed standards

This list is not exhaustive

Job description

Job responsibilities

Clinical Duties

• To inspect, clean and sterilise reusable instruments for use in a dental clinic using automated equipment to nationally agreed standards.
• To operate a washer disinfector and autoclave.
• To accurately pack and record sterilised instruments.
• Daily maintenance of the cleaning equipment and care environment.
• Obtain and provide data as required
• Complete stock and date checks of dental materials and dental equipment as required

Administrative Duties

• Greeting patients.
• Provide general reception duties as requested.
• Book appointments using the Dentally patient record system.
• Collect and record patient charges
• Filing and scanning patient records.
• Answer telephone calls from the general public and healthcare professionals.
• Undertake training required to ensure quality of service to agreed standards

This list is not exhaustive

Person Specification

Skills and attributes

Essential

• Possess a reasonable level of literacy and numeracy

Experience and knowledge

Essential

• Experience of working in a medical or dental environment
• Knowledge of Microsoft Office Programmes

Desirable

• Knowledge of Dentally or other dental patient software
• Experience in the reprocessing and sterilisation of dental and / or medical instruments, dental decontamination processes and knowledge of HTM01-05

Personal qualities

Essential

• Hold a full driving licence and have access to a car
• Reliable and trustworthy
• Ability to communicate well
• Vaccinated (or willing to be vaccinated) against Hepatitis B

Person Specification

Skills and attributes

Essential

• Possess a reasonable level of literacy and numeracy

Experience and knowledge

Essential

• Experience of working in a medical or dental environment
• Knowledge of Microsoft Office Programmes

Desirable

• Knowledge of Dentally or other dental patient software
• Experience in the reprocessing and sterilisation of dental and / or medical instruments, dental decontamination processes and knowledge of HTM01-05

Personal qualities

Essential

• Hold a full driving licence and have access to a car
• Reliable and trustworthy
• Ability to communicate well
• Vaccinated (or willing to be vaccinated) against Hepatitis B

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Wirral Community Health and Care NHS Foundation Trust

Address

Victoria Central Dental Clinic

Mill Lane

Wirral

CH44 5UF

United Kingdom

Employer's website

https://www.wchc.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Wirral Community Health and Care NHS Foundation Trust

Address

Victoria Central Dental Clinic

Mill Lane

Wirral

CH44 5UF

United Kingdom

Employer's website

https://www.wchc.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Principal Dental Nurse

Joan McCarthy

[email protected]

01515146261

Details

Date posted

03 November 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

844-8378786

Job locations

Victoria Central Dental Clinic

Mill Lane

Wirral

CH44 5UF

United Kingdom

Supporting documents

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