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Paediatric Clinical Healthcare Support Worker Band 3

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Employment type not specifiedExperience not specifiedBoston

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United Lincolnshire Hospitals NHS Trust Paediatric Clinical Healthcare Support Worker Band 3

The closing date is 17 November 2026

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Job summary

To support and work closely with registered practitioners to deliver a high standard of care to patients, families and their carers in a safe and supportive environment without the need for direct supervision.

To work as part of the wider team in developing and maintaining services provided to patients and contribute to the safe, efficient and smooth running of the ward/clinical area or department.

To complete and maintain on an ongoing basis a generic and specific portfolio of clinical competencies and Care Certificate. Understand own level of responsibility, scope of practice and accountability and at all times act within own capabilities.

Maintain a high standard of personal behaviour, acting as a role model to support and guide others and ensure effective communication with all members of the multidisciplinary team, patients, families/carers and relatives.

Main duties of the job

The Clinical Health Care Support Worker (HCSW) on 4a (Children's Ward), is a critical member of the multidisciplinary team, working under the supervision of registered practitioners to deliver safe, effective, and compassionate care.

This role ensures continuity of care, supports clinical efficiency, and contributes to the Trust's priorities of patient safety, quality improvement, and workforce sustainability.

The HCSW assists in planning, delivering, and evaluating care programmes, performing delegated clinical tasks, and providing emotional and practical support to patients and families.

About us

Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service.

United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust.

Pilgrim Hospital is situated in beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.

Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.

Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.

This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.

The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).

Details

Date posted

03 November 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

357-PR-037-26-QIA1872-C

Job locations

Pilgrim Hospital

Sibsey Road

Boston

PE21 9QS

United Kingdom


Job description

Job responsibilities

What should you do next?

Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!!!

Job description

Job responsibilities

What should you do next?

Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!!!

Person Specification

Qualifications (Academic, Professional & Vocational)

Essential

  • Literacy and numeracy qualifications equivalent to Functional Skills level 1 or above (e.g. GCSE grade E or above)
  • NVQ/QCF Level 3 in Care or equivalent qualification or relevant experience
  • Evidence of the Care Certificate or commitment to achieve on joining Trust
  • Motivated to develop knowledge and skills and to undertake self-development

Desirable

  • Understanding of the Code of Conduct for Health Care Support Workers and Adult Social Care Workers in England

Previous Experience (Nature & Level)

Essential

  • Significant experience of the NHS and/or health/child care and an interest in the speciality with knowledge of wider issues relating to health care.
  • Clear understanding of professional accountability, delegation and professionalism related to the role of a band 3 worker.
  • Able to deliver a high standard of care for patients and always striving to improve on what you do through change and innovation.
  • Able to communicate effectively with patients/relatives and carers and all members of the multidisciplinary team.
  • Is sensitive to the impact and implications of decisions and activities undertaken on other professionals
  • Makes a positive contribution as a team player and demonstrates awareness of importance of working as part of a team.

Evidence of Particular - Knowledge, Skills, Aptitudes.

Essential

  • Able to work under minimal supervision but fully aware when to escalate concerns to a registered practitioner.
  • Flexible, adaptable. organised with good time management skills
  • Ability to cope effectively under pressure and resilient and work within the team to manage complex and challenging situations
  • Good written and verbal communication skills
  • Excellent interpersonal skills with tact, diplomacy, empathy and understanding
  • IT skills in order to access required systems such as electronic patient records
  • Awareness and Knowledge of the dignity in care agenda.
  • Ability to evidence/demonstrate key values and behaviours in line with the Trust framework: ?Patient Centred ?Safety ?Compassion ?Respect and Excellence

Desirable

  • Working knowledge of Health and Safety, Infection Prevention and Manual Handling

Specific Requirements

Essential

  • Able to prioritise and to organise and motivate oneself and others to achieve delegated tasks.
  • Flexible approach to shift patterns and unit needs which may involve working in different areas or cross site working.
  • Able to effectively and appropriately escalate concerns to reduce risk and promote patient safety.
  • Able to use own initiative within the boundaries of the role and able to motivate oneself and others.

Person Specification

Qualifications (Academic, Professional & Vocational)

Essential

  • Literacy and numeracy qualifications equivalent to Functional Skills level 1 or above (e.g. GCSE grade E or above)
  • NVQ/QCF Level 3 in Care or equivalent qualification or relevant experience
  • Evidence of the Care Certificate or commitment to achieve on joining Trust
  • Motivated to develop knowledge and skills and to undertake self-development

Desirable

  • Understanding of the Code of Conduct for Health Care Support Workers and Adult Social Care Workers in England

Previous Experience (Nature & Level)

Essential

  • Significant experience of the NHS and/or health/child care and an interest in the speciality with knowledge of wider issues relating to health care.
  • Clear understanding of professional accountability, delegation and professionalism related to the role of a band 3 worker.
  • Able to deliver a high standard of care for patients and always striving to improve on what you do through change and innovation.
  • Able to communicate effectively with patients/relatives and carers and all members of the multidisciplinary team.
  • Is sensitive to the impact and implications of decisions and activities undertaken on other professionals
  • Makes a positive contribution as a team player and demonstrates awareness of importance of working as part of a team.

Evidence of Particular - Knowledge, Skills, Aptitudes.

Essential

  • Able to work under minimal supervision but fully aware when to escalate concerns to a registered practitioner.
  • Flexible, adaptable. organised with good time management skills
  • Ability to cope effectively under pressure and resilient and work within the team to manage complex and challenging situations
  • Good written and verbal communication skills
  • Excellent interpersonal skills with tact, diplomacy, empathy and understanding
  • IT skills in order to access required systems such as electronic patient records
  • Awareness and Knowledge of the dignity in care agenda.
  • Ability to evidence/demonstrate key values and behaviours in line with the Trust framework: ?Patient Centred ?Safety ?Compassion ?Respect and Excellence

Desirable

  • Working knowledge of Health and Safety, Infection Prevention and Manual Handling

Specific Requirements

Essential

  • Able to prioritise and to organise and motivate oneself and others to achieve delegated tasks.
  • Flexible approach to shift patterns and unit needs which may involve working in different areas or cross site working.
  • Able to effectively and appropriately escalate concerns to reduce risk and promote patient safety.
  • Able to use own initiative within the boundaries of the role and able to motivate oneself and others.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

United Lincolnshire Hospitals NHS Trust

Address

Pilgrim Hospital

Sibsey Road

Boston

PE21 9QS

United Kingdom


Employer's website

https://www.ulh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

United Lincolnshire Hospitals NHS Trust

Address

Pilgrim Hospital

Sibsey Road

Boston

PE21 9QS

United Kingdom


Employer's website

https://www.ulh.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Ward Manager

Claire McBride

[email protected]

Details

Date posted

03 November 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

357-PR-037-26-QIA1872-C

Job locations

Pilgrim Hospital

Sibsey Road

Boston

PE21 9QS

United Kingdom


Supporting documents

Privacy notice

United Lincolnshire Hospitals NHS Trust's privacy notice (opens in a new tab)

Support links

© Crown copyright

Market insight

52 954 £

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