Clinician Support Officer - Band 3
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United Lincolnshire Hospitals NHS Trust Clinician Support Officer - Band 3
The closing date is 05 November 2026
Job summary
We are looking for enthusiastic individuals to support our Clinicians with administration, co-ordination and support activities. Primarily looking after Consultants, whilst working closely with management, doctors, and PSH teams.
The right candidates will have fantastic organisation skills, a great teamwork ethic and ability to co-ordinate multiple tasks.
We have multiple positions so both full time and part time hours will be considered. To be worked over Monday to Friday with hours ranging from 8am-5pm to be considered.
Positions available at Boston, Lincoln and Grantham Hospital.
Main duties of the job
Clinical Support Officers play a pivotal role to ensure an accurate and comprehensive service by maintaining their Consultant's diary, clinic typing, managing patients through their clinical pathways, updating the Patient Administration System (PAS)/Medway system for which you would receive training. You will be willing to support other specialties within the Business Units when shortfalls in capacity arise and depending on the Business Unit priorities.
We are looking for candidates who flourish in an office environment and thrive from problem solving and supporting the Clinicians. A genuine interest in providing excellent patient care is a must. Experience of working in an office environment would be advantageous and we would welcome any candidates who are looking to get their start within the NHS.
Patient administration underpins the patient journey, supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources. The Clinical Support Officer role is a vital part of effective patient administration.
About us
Pilgrim Hospital is situated in beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.
Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.
Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service.
United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust.
Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.
This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.
The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).
Details
Date posted
29 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
357-LN-493-26-F
Job locations
Boston/Lincoln/Grantham
Sibsey Road
Boston
PE21 9QS
United Kingdom
Job description
Job responsibilities
Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!
Job description
Job responsibilities
Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!
Person Specification
Previous Experience
Essential
- Knowledge of 18 week RTT pathway.
Desirable
- Knowledge of medical terminology.
- Knowledge of PAS/CareFlow
Qualifications
Essential
- GCSE Grade C or above in English and Maths or equivalent qualification/ experience
- NVQ Level 3 in relative subject, i.e. Customer Care skills or Administration (or equivalent qualification or experience) .
- IT proficiency evidenced by a qualification or knowledge in Microsoft packages, Outlook, Word, PowerPoint and Excel.
Desirable
- 4 GCSE Grade C or equivalent.
- AMSPAR - Medical Terminology Certificate.
Skills
Essential
- Ability to complete tasks accurately and efficiently.
- Ability to work on own initiative and prioritise workload to achieve deadlines.
- Good written and verbal communication skills.
- Ability to communicate and work in a team.
- Competent Microsoft Word User.
- Awareness and Knowledge of the dignity in care agenda.
- Ability to evidence/demonstrate key values and behaviours in line with the Trust framework:
Desirable
- Validation of 18 week RTT pathway
Specific Requirements
Essential
- Conscientious in standard of work produced.
- Ability to work under pressure.
- Clear understanding of the importance of confidentiality.
Desirable
- Adaptable to change.
- Readiness to try new things
Previous Experience
Essential
- Knowledge of 18 week RTT pathway.
Desirable
- Knowledge of medical terminology.
- Knowledge of PAS/CareFlow
Qualifications
Essential
- GCSE Grade C or above in English and Maths or equivalent qualification/ experience
- NVQ Level 3 in relative subject, i.e. Customer Care skills or Administration (or equivalent qualification or experience) .
- IT proficiency evidenced by a qualification or knowledge in Microsoft packages, Outlook, Word, PowerPoint and Excel.
Desirable
- 4 GCSE Grade C or equivalent.
- AMSPAR - Medical Terminology Certificate.
Skills
Essential
- Ability to complete tasks accurately and efficiently.
- Ability to work on own initiative and prioritise workload to achieve deadlines.
- Good written and verbal communication skills.
- Ability to communicate and work in a team.
- Competent Microsoft Word User.
- Awareness and Knowledge of the dignity in care agenda.
- Ability to evidence/demonstrate key values and behaviours in line with the Trust framework:
Desirable
- Validation of 18 week RTT pathway
Specific Requirements
Essential
- Conscientious in standard of work produced.
- Ability to work under pressure.
- Clear understanding of the importance of confidentiality.
Desirable
- Adaptable to change.
- Readiness to try new things
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
United Lincolnshire Hospitals NHS Trust
Address
Boston/Lincoln/Grantham
Sibsey Road
Boston
PE21 9QS
United Kingdom
Employer's website
https://www.ulh.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
United Lincolnshire Hospitals NHS Trust
Address
Boston/Lincoln/Grantham
Sibsey Road
Boston
PE21 9QS
United Kingdom
Employer's website
https://www.ulh.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Support Manager
Josh Pearce
Details
Date posted
29 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
357-LN-493-26-F
Job locations
Boston/Lincoln/Grantham
Sibsey Road
Boston
PE21 9QS
United Kingdom
Supporting documents
Privacy notice
United Lincolnshire Hospitals NHS Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
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