Head of Programme Management (Quality and Clinical Governance)
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London North West University Healthcare NHS Trust Head of Programme Management (Quality and Clinical Governance)
The closing date is 17 November 2026
Job summary
The post holder will operate at a senior level, leading complex service change and improvement with primary responsibility for the Trust-wide implementation, stabilisation and optimisation of Ideagen. The role will provide dedicated programme leadership to complete implementation, resolve outstanding configuration and data issues, embed consistent governance workflows and support staff to use the system confidently. Working with divisional leadership, quality and clinical governance teams, digital services and the North West London Acute Provider Group (APG) programme, the post holder will translate agreed requirements into assured delivery and measurable improvements in reporting, learning and oversight.The post holder will be expected to have experience of managing individuals or teams.
The post holder will work closely with the Trust's Transformation programme and oversee projects commissioned by the Chief Medical Officer and Director of Quality and Clinical Governance, prioritising Ideagen delivery in partnership with the Director of Quality and Clinical Governance, relevant executive sponsors and APG programme leads. The role requires practical knowledge of clinical governance as well as programme management, ensuring that technical implementation supports safe operational processes and reliable assurance.
Main duties of the job
The post holder will lead the Trust-wide Ideagen implementation programme, including stabilisation of live modules, final configuration, future phases and system optimisation, supporting high-quality services and effective quality and clinical governance.
Develop and maintain an integrated delivery plan covering scope, milestones, resources, dependencies, risks, issues and acceptance criteria. Co-ordinate project teams, allocate actions and escalate delivery barriers through appropriate governance.
Provide evidence-based assurance to programme sponsors on progress, readiness, risks and benefits, ensuring appropriate clinical, governance, digital and information governance approval for significant changes.
Work with corporate and divisional leaders to agree priorities, new ways of working, user structures, permissions and reporting responsibilities. Co-ordinate data correction and migration with technical teams and suppliers.
Lead role-based Ideagen training, super-user networks and user support, monitoring adoption and addressing gaps. Support improvement plans, quality impact assessments and strategic business cases for service change.
About us
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark's Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Details
Date posted
03 November 2026
Pay scheme
Agenda for change
Band
Band 8c
Salary
£85,641 to £97,746 a year PA
Contract
Fixed term
Duration
6 months
Working pattern
Full-time
Reference number
337-NP-1095KS
Job locations
Northwick Park Hospital
Watford Road
Harrow
HA1 3UJ
United Kingdom
Job description
Job responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification.
Job description
Job responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification.
Person Specification
Education and qualifications
Essential
- Educated to Masters level in a relevant area or equivalent experience
- Management qualification
Knowledge and experience
Essential
- Extensive experience of leading large-scale digital or clinical governance system implementation and service improvement, including delivery planning, risk management, testing, deployment and transition to business as usual.
- Experience of validating organisational structures, data migration, user permissions and reporting outputs, working with technical specialists to investigate discrepancies and assure data quality.
Desirable
- Direct experience of implementing, administering or optimising NHS quality, safety and governance systems.
- Experience of cross-Trust implementation, supplier management and migration from Datix or another legacy governance system.
Sills, abilities and attributes
Essential
- Ability to lead a complex system implementation through stabilisation and optimisation, manage interdependent workstreams and secure sustainable adoption during change and transition.
- Ability to provide and receive, convey and present highly complex, sensitive and/or contentious concepts to large groups
Education and qualifications
Essential
- Educated to Masters level in a relevant area or equivalent experience
- Management qualification
Knowledge and experience
Essential
- Extensive experience of leading large-scale digital or clinical governance system implementation and service improvement, including delivery planning, risk management, testing, deployment and transition to business as usual.
- Experience of validating organisational structures, data migration, user permissions and reporting outputs, working with technical specialists to investigate discrepancies and assure data quality.
Desirable
- Direct experience of implementing, administering or optimising NHS quality, safety and governance systems.
- Experience of cross-Trust implementation, supplier management and migration from Datix or another legacy governance system.
Sills, abilities and attributes
Essential
- Ability to lead a complex system implementation through stabilisation and optimisation, manage interdependent workstreams and secure sustainable adoption during change and transition.
- Ability to provide and receive, convey and present highly complex, sensitive and/or contentious concepts to large groups
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
London North West University Healthcare NHS Trust
Address
Northwick Park Hospital
Watford Road
Harrow
HA1 3UJ
United Kingdom
Employer's website
https://www.lnwh.nhs.uk (Opens in a new tab)
Employer details
Employer name
London North West University Healthcare NHS Trust
Address
Northwick Park Hospital
Watford Road
Harrow
HA1 3UJ
United Kingdom
Employer's website
https://www.lnwh.nhs.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Director of Quality and Patient Safety
Darren Nelson
Details
Date posted
03 November 2026
Pay scheme
Agenda for change
Band
Band 8c
Salary
£85,641 to £97,746 a year PA
Contract
Fixed term
Duration
6 months
Working pattern
Full-time
Reference number
337-NP-1095KS
Job locations
Northwick Park Hospital
Watford Road
Harrow
HA1 3UJ
United Kingdom
Supporting documents
Privacy notice
London North West University Healthcare NHS Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
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