Marketing Manager

Location: London – Lincoln's Inn Fields (20% onsite)

Contract: 8–9 month Fixed-Term Contract

Salary: £43,033–£51,122 per annum, depending on experience

MLC Partners are delighted to be supporting the Royal College of Surgeons of England in recruiting a Marketing Manager on a fixed-term basis. This is an exciting opportunity to join a prestigious professional membership organisation, playing a key role in strengthening member engagement, improving retention and delivering high-quality communications across a range of channels.

The Role

Reporting to the Senior Marketing Manager, the Marketing Manager will lead a small team and oversee the delivery of engaging, targeted communications that support member recruitment, engagement and retention. The role will focus on understanding the member journey, identifying opportunities to improve communications at key touchpoints and ensuring all marketing content is relevant, consistent and impactful. This is a hands-on position suited to someone who combines strong writing skills with a proactive, creative approach to marketing.

Key Responsibilities:

• Develop and deliver targeted marketing and communications activity to support membership recruitment, engagement and retention.
• Review and map member journeys, identifying key touchpoints and opportunities to improve engagement and the overall member experience.
• Oversee the delivery of multi-channel communications, including email campaigns, e-newsletters, social media and advertising.
• Utilise CRM systems and audience segmentation to develop personalised, relevant communications that strengthen member relationships.
• Write, review and approve high-quality marketing content, ensuring accuracy, consistency and engaging messaging across all channels.
• Work collaboratively with internal stakeholders to understand audience needs, develop new ideas and continuously improve communications.
• Manage and support a small marketing team, ensuring campaigns and communications are delivered effectively and to a high standard.

About You:

• Proven experience operating at Marketing Manager level, with a strong background in membership engagement, customer retention or relationship-focused marketing.
• Experience within a membership organisation, charity, fundraising or customer engagement environment would be particularly advantageous.
• Strong experience in CRM, email marketing and audience segmentation, with an understanding of customer journeys and engagement touchpoints.
• Excellent written communication, copywriting and proofreading skills, with exceptional attention to detail and the ability to produce engaging content.
• Experience delivering communications across multiple channels, with knowledge of social media and digital marketing considered an advantage.
• A personable, proactive and collaborative individual who brings fresh ideas, takes initiative and can build strong relationships across a team.

Applications are under constant review, with a closing date of 15 November 2026 (end of day). The College is looking for someone who can start at short notice, so early applications are encouraged.

Please apply now, or reach out to Briar at MLC Partners for a confidential discussion.