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(**) Junior Service Manager Vascular Surgery

Salary not specified

Employment type not specifiedExperience not specifiedBasildon

Mid and South Essex NHS Foundation TrustBasildon

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Mid and South Essex NHS Foundation Trust

(**) Junior Service Manager Vascular Surgery

The closing date is 12 November 2026

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Job summary

An exciting opportunity has arisen for a motivated and organised Junior Service Manager to join the Vascular Surgery team within the CTC, Cardiology and Vascular Division at Mid and South Essex NHS Foundation Trust.

Working closely with the Assistant Service Manager and wider multidisciplinary team, the postholder will support the effective day-to-day operational management of the service. This will include monitoring and maximising the use of outpatient and theatre capacity, supporting effective booking processes, validating patient tracking lists and waiting lists, maintaining accurate data and contributing to the delivery of local and national performance standards.

The role will also provide day-to-day leadership and line management for administrative staff, ensuring workloads, leave, sickness, appraisals, training and performance are managed consistently. The postholder will act as a point of escalation for operational issues, support patient and service enquiries and work collaboratively with clinical, administrative and corporate colleagues to resolve problems promptly.

This is a varied and developmental role offering the opportunity to lead defined projects, contribute to service improvements and support improvements in patient access, pathway efficiency and experience. The successful candidate will have strong organisational, communication and analytical skills, a high level of accuracy and the ability to manage competing priorities in a busy environment.

Main duties of the job

The Junior Service Manager will support the Assistant Service Manager with the day-to-day operational management of Vascular Surgery, helping to maintain safe, effective and patient-focused services.

The postholder will monitor and maximise outpatient clinic and theatre utilisation, support effective booking processes and help minimise avoidable cancellations. They will regularly validate patient tracking lists, waiting lists, appointment outcomes and treatment dates, ensuring information is accurate and updated promptly on Trust systems. They will produce and present performance reports, identify areas of concern and support the delivery of local and national standards.

The role includes line management of administrative staff, including allocating workloads, coordinating leave and cover, monitoring sickness, completing appraisals and supporting training, development and performance.

The postholder will act as a point of escalation for day-to-day operational issues, resolving matters promptly or escalating them to senior managers as appropriate. They will liaise closely with patients, clinical teams and internal and external partners, support responses to concerns and complaints, and contribute to incident reviews, audits, financial efficiencies and service improvement projects across the Vascular service

About us

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Details

Date posted

03 November 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 a year

Per Annum (Pro Rata for Part Time)

Contract

Permanent

Working pattern

Full-time

Reference number

390-NR-CTC-BA-1919

Job locations

Basildon

Nethermayne

Basildon

SS16 5NL

United Kingdom

Job description

Job responsibilities

For full details about this varied and rewarding role, please see attached job description.We look forward to your application.

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

Job description

Job responsibilities

For full details about this varied and rewarding role, please see attached job description.We look forward to your application.

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

Person Specification

Communication Skills

Essential

Excellent written communication skills

Knowledge and Experience

Essential

Experience working in a healthcare environment, particularly liaising with patients
Experience of working in a busy office environment

Desirable

Knowledge of the patient administration system
Experience of managing staff
Knowledge of 18 week

Qualifications

Essential

GCSEEnglish or equivalent

Desirable

Attendance at leadership course or leadership/management qualification

Person Specification

Communication Skills

Essential

Excellent written communication skills

Knowledge and Experience

Essential

Experience working in a healthcare environment, particularly liaising with patients
Experience of working in a busy office environment

Desirable

Knowledge of the patient administration system
Experience of managing staff
Knowledge of 18 week

Qualifications

Essential

GCSEEnglish or equivalent

Desirable

Attendance at leadership course or leadership/management qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Basildon

Nethermayne

Basildon

SS16 5NL

United Kingdom

Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Basildon

Nethermayne

Basildon

SS16 5NL

United Kingdom

Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Junior Service Manager Vascular Surgery

Samantha Coelho

[email protected]

03004431910

Details

Date posted

03 November 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 a year

Per Annum (Pro Rata for Part Time)

Contract

Permanent

Working pattern

Full-time

Reference number

390-NR-CTC-BA-1919

Job locations

Basildon

Nethermayne

Basildon

SS16 5NL

United Kingdom

Supporting documents

Privacy notice

Mid and South Essex NHS Foundation Trust's privacy notice (opens in a new tab)

Support links

Market insight

46 470 £

46 470 £46 470 £

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