PA/Medical Secretary - IPMS
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West Suffolk NHS Foundation Trust PA/Medical Secretary - IPMS
The closing date is 16 November 2026
Job summary
We are looking for a Medical Secretary/P.A. to join the IPMS Team at WSH. The Pain Department is made up of doctors, a psychologist, a team of specialist nurses, physiotherapists and medical secretaries.
A Medical Secretary/P.A. is needed to assist the team with their administration work and clinical typing. Part of this role will be setting up clinics and booking up follow up appointments.
Liaising with the Telephone Appointments and Waiting List Staff to ensure clinics are set up in a timely fashion and all slots are utilised.
You will responsible for your doctors day to day diary, annual leave, professional leave and study leave.
You will be dealing with patients with chronic pain conditions, these include fibromyalgia, spinal conditions, etc.
Main duties of the job
To provide a comprehensive personal assistant/secretarial service in support Consultants and associated medical team, ensuring the provision of an efficient and reliable service.
For Full details of the Job role and person specification, please see attached Job Description.
About us
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Details
Date posted
03 November 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
179-8358695-I
Job locations
West Suffolk Hospital NHS Foundation Trust
Hardwick Lane
Bury St Edmunds
IP33 2QZ
United Kingdom
Job description
Job responsibilities
For Full details of the Job role and person specification, please see attached Job Description.
The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.
Certificate of sponsorship For your information only
Please note that Certificate of Sponsorship is not available for this position as it does not meet one or more of the required criteria. For more information on eligible roles please visit https://www.gov.uk/skilled-worker-visa
If you qualify for another type of visa or right to work, please ignore this information.
Job description
Job responsibilities
For Full details of the Job role and person specification, please see attached Job Description.
The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.
Certificate of sponsorship For your information only
Please note that Certificate of Sponsorship is not available for this position as it does not meet one or more of the required criteria. For more information on eligible roles please visit https://www.gov.uk/skilled-worker-visa
If you qualify for another type of visa or right to work, please ignore this information.
Person Specification
Education and qualifications
Essential
- RSA II / III typing qualification or equivalent.
- GCSEs (including English and Maths) at grade C or above.
Desirable
- Medical Secretary qualification (AMSPAR certificate) or equivalent
- Microsoft Office qualification.
Experience and knowledge
Essential
- Previous experience as PA or secretary/administration experience
- Able to demonstrate experience and understanding of issues relating to confidentiality.
- Audio typist.
Desirable
- Previous NHS or related environment
- Patient / customer care experience.
- Medical terminology
Skills and abilities
Essential
- Audio typing.
- Able to demonstrate skills that ensure tasks are completed accurately and within a given timeframe.
- Accurate keyboard skills
- Clear and precise communication skills
- Organisational and administrative skills
Desirable
- Touch Typing
- Knowledge of the hospital administration system
- Understanding of databases
Personal qualities
Essential
- Friendly and helpful manner towards working duties.
- Good interpersonal skills
- Attention to detail
Education and qualifications
Essential
- RSA II / III typing qualification or equivalent.
- GCSEs (including English and Maths) at grade C or above.
Desirable
- Medical Secretary qualification (AMSPAR certificate) or equivalent
- Microsoft Office qualification.
Experience and knowledge
Essential
- Previous experience as PA or secretary/administration experience
- Able to demonstrate experience and understanding of issues relating to confidentiality.
- Audio typist.
Desirable
- Previous NHS or related environment
- Patient / customer care experience.
- Medical terminology
Skills and abilities
Essential
- Audio typing.
- Able to demonstrate skills that ensure tasks are completed accurately and within a given timeframe.
- Accurate keyboard skills
- Clear and precise communication skills
- Organisational and administrative skills
Desirable
- Touch Typing
- Knowledge of the hospital administration system
- Understanding of databases
Personal qualities
Essential
- Friendly and helpful manner towards working duties.
- Good interpersonal skills
- Attention to detail
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
West Suffolk NHS Foundation Trust
Address
West Suffolk Hospital NHS Foundation Trust
Hardwick Lane
Bury St Edmunds
IP33 2QZ
United Kingdom
Employer's website
https://www.wsh.nhs.uk (Opens in a new tab)
Employer details
Employer name
West Suffolk NHS Foundation Trust
Address
West Suffolk Hospital NHS Foundation Trust
Hardwick Lane
Bury St Edmunds
IP33 2QZ
United Kingdom
Employer's website
https://www.wsh.nhs.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
PA Pain/Team Leader
Vicky Perks
01284713580
Details
Date posted
03 November 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
179-8358695-I
Job locations
West Suffolk Hospital NHS Foundation Trust
Hardwick Lane
Bury St Edmunds
IP33 2QZ
United Kingdom
Supporting documents
Privacy notice
West Suffolk NHS Foundation Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
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