Apprentice Health Care Support Worker

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Swansea Bay University Health Board Apprentice Health Care Support Worker

The closing date is 16 November 2026

Apply for this job

Job summary

An exciting opportunity has arisen for a highly motivated, enthusiastic individual to join our team an undertake a work-based training programme, with protected study time to complete a level 3 qualification in Clinical Nursing Support. The programme is delivered on site with our training providers and in the workplace where you will be learning on the job while receiving training from experienced staff.

Main duties of the job

Please see attached Job description for full details.

The Apprentice will be trained and will assist in the promotion of equality for all clients through anti-discriminatory practice, supporting clients' rights, choices, personal beliefs and identity and by supporting clients with challenging behaviour and complex health needs through effective communication.

The overall objective of the role is to contribute to the development of those accessing continuing healthcare ensuring a holistic delivery of care and services which are coherent and consistently applied.

On successful completion of the level 3 qualification the successful applicants will move into a permanent Band 3 Nursing Support Worker role within the Mental Health and Learning Disability Service Group.

About us

We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.

Details

Date posted

02 November 2026

Pay scheme

Other

Salary

£12.71 an hour Apprentice Scale

Contract

Apprenticeship

Duration

24 months

Working pattern

Full-time

Reference number

130-ACS194-1126

Job locations

Caswell Clinic

Glanrhyd Hospital

Bridgend

CF31 4LN

United Kingdom

Job description

Job responsibilities

After appropriate training and under supervision communicate effectively with patients/carers/relatives and colleagues.

Support the professional in maintaining the patients' standards of personal hygiene, e.g. dressing, bathing, washing and assisting to use the toilet facilities.

Support the professional in meeting the patients' nutritional needs. E.g. feeding, fluid balance recording and reporting changes to qualified staff.

Support the professional in the observation of a patient, e.g. observing and reporting changes to qualified staff.

Support the professional in the care of the patients undergoing investigation. E.g. assisting the Doctor during physical examinations, blood tests.

Assist the professional in meeting the patients' spiritual and religious needs.

Assist the professional in meeting the patients' social, emotional and sexual needs.

Job description

Job responsibilities

After appropriate training and under supervision communicate effectively with patients/carers/relatives and colleagues.

Support the professional in maintaining the patients' standards of personal hygiene, e.g. dressing, bathing, washing and assisting to use the toilet facilities.

Support the professional in meeting the patients' nutritional needs. E.g. feeding, fluid balance recording and reporting changes to qualified staff.

Support the professional in the observation of a patient, e.g. observing and reporting changes to qualified staff.

Support the professional in the care of the patients undergoing investigation. E.g. assisting the Doctor during physical examinations, blood tests.

Assist the professional in meeting the patients' spiritual and religious needs.

Assist the professional in meeting the patients' social, emotional and sexual needs.

Person Specification

Qualifications and/or Knowledge

Essential

• Have a good general standard of GCSE education or equivalent.
• Must not be in any form of formal government-funded education qualifications.
• Must not have a degree.

Desirable

• GCSE English & Math C grade or above.

Experience

Essential

• Working with others.

Desirable

• Experience of working/caring in a health or social care environment.

Aptitude and Abilities

Essential

• Caring, compassionate attitude to patients and clients.
• Able to communicate and work effectively with patients/relatives and carers and all members of the multi disciplinary team.
• Able to undertake specific procedures involving physical skills commensurate with practice area.
• To recognise own grade boundaries and be responsible for understanding one's own grade limitations - seeking advice as appropriate.

Desirable

• Customer care skills
• Ability to deal with non-routine and unpredictable nature of the workload and individual patient contact.

Person Specification

Qualifications and/or Knowledge

Essential

• Have a good general standard of GCSE education or equivalent.
• Must not be in any form of formal government-funded education qualifications.
• Must not have a degree.

Desirable

• GCSE English & Math C grade or above.

Experience

Essential

• Working with others.

Desirable

• Experience of working/caring in a health or social care environment.

Aptitude and Abilities

Essential

• Caring, compassionate attitude to patients and clients.
• Able to communicate and work effectively with patients/relatives and carers and all members of the multi disciplinary team.
• Able to undertake specific procedures involving physical skills commensurate with practice area.
• To recognise own grade boundaries and be responsible for understanding one's own grade limitations - seeking advice as appropriate.

Desirable

• Customer care skills
• Ability to deal with non-routine and unpredictable nature of the workload and individual patient contact.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Swansea Bay University Health Board

Address

Caswell Clinic

Glanrhyd Hospital

Bridgend

CF31 4LN

United Kingdom

Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Swansea Bay University Health Board

Address

Caswell Clinic

Glanrhyd Hospital

Bridgend

CF31 4LN

United Kingdom

Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Ward Manager

Kathryn Sayce

[email protected]

Details

Date posted

02 November 2026

Pay scheme

Other

Salary

£12.71 an hour Apprentice Scale

Contract

Apprenticeship

Duration

24 months

Working pattern

Full-time

Reference number

130-ACS194-1126

Job locations

Caswell Clinic

Glanrhyd Hospital

Bridgend

CF31 4LN

United Kingdom

Supporting documents

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